搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Bitdefender 2012 keeps deleting firefox.exe as a virus.

  • 2 回覆
  • 4 有這個問題
  • 12 次檢視
  • 最近回覆由 James

more options

I've downloaded the latest Firefox almost ten times,but everytime it tries to install I get a notification that firefox.exe has been deleted because it has "Gen.Trojan.Heur.JP.xu2@aaS1JFfi". Even when I disable security during the download and manage to install, as soon as I switch on active protection ( set to Permissive/Low setting) the exe is deleted immediately. I don't have unlimited data and constantly opening the download stubs is proving cumbersome. Is there a workaround for this as well as a way to store my installation file on my hard drive?

I've downloaded the latest Firefox almost ten times,but everytime it tries to install I get a notification that firefox.exe has been deleted because it has "Gen.Trojan.Heur.JP.xu2@aaS1JFfi". Even when I disable security during the download and manage to install, as soon as I switch on active protection ( set to Permissive/Low setting) the exe is deleted immediately. I don't have unlimited data and constantly opening the download stubs is proving cumbersome. Is there a workaround for this as well as a way to store my installation file on my hard drive?

被選擇的解決方法

No need to get it on ftp.

To get the full setup of latest Firefox Release in language of your choice instead of the stub installer look for the Systems & Languages link in the green download box on www.mozilla.org which is www.mozilla.org/firefox/all

The stub installer option on Windows has existed ever sine Firefox 18.0 and some scanners still occasionally make false positives with the stub but not with the full setup.

Also is the 2012 still even supported with definition updates?

從原來的回覆中察看解決方案 👍 0

所有回覆 (2)

more options

Try downloading from here[1], this is a stand alone installer of latest Firefox.

[1]http://ftp.mozilla.org/pub/mozilla.org/mozilla.org/firefox/releases/latest/win32/en-US/Firefox%20Setup%2038.0.1.exe

more options

選擇的解決方法

No need to get it on ftp.

To get the full setup of latest Firefox Release in language of your choice instead of the stub installer look for the Systems & Languages link in the green download box on www.mozilla.org which is www.mozilla.org/firefox/all

The stub installer option on Windows has existed ever sine Firefox 18.0 and some scanners still occasionally make false positives with the stub but not with the full setup.

Also is the 2012 still even supported with definition updates?

由 James 於 修改