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技術支援討論區

Couldn't add my firewall URL "https://xxx.xxx.x.xxx:xxx" to security exception.

已張貼

Tried two ways:

(1) Adding through the automated mechanism whereby I am prompted about the untrusted self-signed security certificate of the URL. When I clicked on the "Confirm Security Exception" button nothing happens. I don't see the URL being added to the exception list.

(2) Adding manually through the Option Menu. The URL was truncated into xxx.xxx.x.xxx only. I still cannot access to my firewall.

Tried two ways: (1) Adding through the automated mechanism whereby I am prompted about the untrusted self-signed security certificate of the URL. When I clicked on the "Confirm Security Exception" button nothing happens. I don't see the URL being added to the exception list. (2) Adding manually through the Option Menu. The URL was truncated into xxx.xxx.x.xxx only. I still cannot access to my firewall.

被選擇的解決方法

Hmm, that makes sense.

In some cases, you may need to import the signing certificate (which in this case is the same as the server certificate) into the Authorities tab of the Certificate Viewer. You may be able to export the certificate as a DER file using Internet Explorer's certificate viewer.

從原來的回覆中察看解決方案 3

額外的系統細節

已安裝的外掛程式

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8
  • DivX Web Player version 3.2.3.1164
  • DivX VOD Helper Plug-in
  • Provides additional functionality on Facebook. See our web site for details.
  • GEPlugin
  • Version 5.40.2.0
  • Google Update
  • Google Updater pluginhttp://pack.google.com/
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object
  • Octoshape embedded video plugin
  • pptv plugin
  • Picasa plugin
  • QQ2013 Chrome Plugin for Chrome V23.0.1271.64 or latest version
  • QQ2013 Firefox Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • RealDownloader Plugin
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealPlayer Download Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • Shockwave Flash 17.0 r0
  • QQ QuickLogin Helper
  • Npdsplay dll
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

應用程式

  • Firefox 37.0.1
  • 使用者代理:Mozilla/5.0 (Windows NT 5.1; rv:37.0) Gecko/20100101 Firefox/37.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/37.0.1/WINNT/en-US/

擴充套件

  • Add-on Compatibility Reporter 2.0.5 (compatibility@addons.mozilla.org)
  • Answers 2.3.54 ({C0D0F6D1-9FC9-4b0a-B485-D5E13AF40D51})
  • British English Dictionary 1.19.1 (en-GB@dictionaries.addons.mozilla.org)
  • FlashGot 1.5.6.12 ({19503e42-ca3c-4c27-b1e2-9cdb2170ee34})
  • printpdf 0.76 (printpdf@pavlov.net)
  • Test Pilot 1.2.3 (testpilot@labs.mozilla.com)
  • Avast Online Security 10.2.0.187 (wrc@avast.com) (Inactive)
  • Google Gears 0.5.36.0 ({000a9d1c-beef-4f90-9363-039d445309b8}) (Inactive)
  • RealDownloader 1.3.2 ({FCE04E1F-9378-4f39-96F6-5689A9159E45}) (Inactive)
  • Xmarks 4.3.6 (foxmarks@kei.com) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: ATI MOBILITY RADEON X600
  • adapterDescription2:
  • adapterDeviceID: 0x3150
  • adapterDeviceID2:
  • adapterDrivers: ati2dvag
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 0934103c
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'10.6']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 1-19-2005
  • driverDate2:
  • driverVersion: 6.14.10.6512
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'10.6']
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'10.6']
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否
jscher2000
  • Top 10 Contributor
8885 個解決方法 72689 個答案

Where are you looking in the Options dialog? You can check for the exception here:

"3-bar" menu button (or Tools menu) > Options > Advanced > Certificates mini-tab > "Certificate Viewer" button > Servers tab

I'm not sure where it will be listed, since this list is grouped by the certificate issuer...


If it isn't showing up, could you copy/paste the "Technical Details" section of the error page into a reply? Perhaps that will help in answering this question.

Where are you looking in the Options dialog? You can check for the exception here: "3-bar" menu button (or Tools menu) > Options > Advanced > Certificates mini-tab > "Certificate Viewer" button > Servers tab I'm not sure where it will be listed, since this list is grouped by the certificate issuer... ---- If it isn't showing up, could you copy/paste the "Technical Details" section of the error page into a reply? Perhaps that will help in answering this question.
cor-el
  • Top 10 Contributor
  • Moderator
17772 個解決方法 160735 個答案

The port number is never added to the domain in a security exception. An exception is independent of a port number.

You can also check the Browser Console (Firefox/Tools > Web Developer) for error messages.


The port number is never added to the domain in a security exception. An exception is independent of a port number. You can also check the Browser Console (Firefox/Tools > Web Developer) for error messages. ---- *SSleuth: https://addons.mozilla.org/firefox/addon/ssleuth

提出問題者

Not listed in the Servers tab.

Following your instruction, I did the following to add Exception. The "Add Security Exception" windows is called up. Typed in the desired URL, Clicked "Get Certificate", nothing happens when I clicked the "Confirm Security Exception" button.

I am using Smoothwall Express as my firewall. In Chrome, when I access to the URL of my firewall, I was warned on the about the trustworthiness of the URL, I was given choices either to leave the site or to proceed to the URL. Likewise for Firefox, but I am not able to add exception to proceed to my firewall.

Not listed in the Servers tab. Following your instruction, I did the following to add Exception. The "Add Security Exception" windows is called up. Typed in the desired URL, Clicked "Get Certificate", nothing happens when I clicked the "Confirm Security Exception" button. I am using Smoothwall Express as my firewall. In Chrome, when I access to the URL of my firewall, I was warned on the about the trustworthiness of the URL, I was given choices either to leave the site or to proceed to the URL. Likewise for Firefox, but I am not able to add exception to proceed to my firewall.
jscher2000
  • Top 10 Contributor
8885 個解決方法 72689 個答案

Since this is not one of the typical ports (80 or 443), I wonder whether you need to add the port when creating the exception. If you try that, does it make any difference?

Since this is not one of the typical ports (80 or 443), I wonder whether you need to add the port when creating the exception. If you try that, does it make any difference?

有幫助的回覆

without including the Port number, I can't get the certificate (to view) and hence, the "Confirm Security Exception" button is no available to press on.

without including the Port number, I can't get the certificate (to view) and hence, the "Confirm Security Exception" button is no available to press on.
jscher2000
  • Top 10 Contributor
8885 個解決方法 72689 個答案

選擇的解決方法

Hmm, that makes sense.

In some cases, you may need to import the signing certificate (which in this case is the same as the server certificate) into the Authorities tab of the Certificate Viewer. You may be able to export the certificate as a DER file using Internet Explorer's certificate viewer.

Hmm, that makes sense. In some cases, you may need to import the signing certificate (which in this case is the same as the server certificate) into the Authorities tab of the Certificate Viewer. You may be able to export the certificate as a DER file using Internet Explorer's certificate viewer.

提出問題者

Thanks jscher2000. I finally managed to import the certificate into the Authorities tab. I have made many attempts yesterday without success. I almost gave up. Today, I was prompted a new update available on my browser, I updated it. So, I thought I should give your solution another try. It works!

My current version is : 37.0.2 My previous version is: 27.0.1

Thanks jscher2000. I finally managed to import the certificate into the Authorities tab. I have made many attempts yesterday without success. I almost gave up. Today, I was prompted a new update available on my browser, I updated it. So, I thought I should give your solution another try. It works! My current version is : 37.0.2 My previous version is: 27.0.1