Firefox will not display (It will not "open", although it looks like it's open in the taskbar)
I'm not sure if it's coincidence that it updated itself to 37.0, but it must be...
When I click on Firefox both on Taskbar and on Desktop icon, it opens on the task bar, when I highlight the task bar it even shows that Firefox loaded Google (my default webpage)... But it never come up on screen.
I have: - Windows 8.0 (not 8.1 and I do not intend on upgrading since it functions better than 8.1) - Noscript add-on/plugin, possibly more - up-to-date drivers
I have tried: - Uninstalling and reinstalling newest version (37.0) - Uninstalling 37.0 and Installing from Firefox website archive 36.0 - Restarted my computer after installs - disabling maintenance service on install
I have "allow"-ed the install windows popup both times and it doesn't help. The first time it tries to open it does go to the yellow background on taskbar of opened programs you haven't used yet... However, when I click on it nothing comes on screen. When I highlight it still shows my homepage there. I cannot do the firefox refresh thing because I can't get it to even display. I do NOT get any error messages on my computer, which is more bizarre. I've updated and ran windows defender complete scan and found nothing (but that's not surprising for "defender", lol).
Once it opens the first time, even opening another page opens nothing. Then it freezes and won't close, even if you right click and try to close all windows... I have to use Task Manager to close it by End task...
I don't know how to open the troubleshooter "xpi" thing, sorry....
And not to whine, but why is it so broken all of a sudden XD... And more importantly, how in the world can I get it back working??? I'm using this terrible chrome I was lucky enough to just have on my computer already, which I only had for viewing one single thing a long time ago and forgot I even had Chrome... And as much as I hate using chrome, it's actually working flawlessly for me right now... So please any help will be much appreciated...
被選擇的解決方法
jscher2000 said
Sometimes the Firefox window gets "off screen" somehow. You often can force it to appear on the screen by right-clicking the little thumbnail image above the Taskbar and choosing Maximize. Does that work? One possible cause for this is that the file which stores window sizes and positions has become corrupted. Method #1: If you can get a maximized window: Open your current Firefox settings (AKA Firefox profile) folder using eitherIn the first table on the page, click the "Show Folder" button. This should launch a new window listing various files and folders in Windows Explorer. Leaving that window open, switch back to Firefox and Exit, either:
- "3-bar" menu button > "?" button > Troubleshooting Information
- (menu bar) Help > Troubleshooting Information
- type or paste about:support in the address bar and press Enter
Pause while Firefox finishes its cleanup, then rename xulstore.json to something like xulstore.old. If you see a file named localstore.rdf, rename that one to localstore.old as well. Start Firefox back up again. Do windows display normally again? Method #2: If you cannot get a Firefox window at all: Shut down Firefox by right-clicking the taskbar icon > Close All Windows. Using the Run dialog (windows key + R) or the Start menu search bar (or in Windows 8 maybe the charms bar search bar?) type or paste the following and press Enter to drill down to the Profiles folder: %APPDATA%\Mozilla\Firefox\Profiles Here you may see one folder -- in which case, double-click into that -- or more than one folder -- in which case, double-click into what looks like the most recently updated. Scroll down and rename xulstore.json to something like xulstore.old. If you see a file named localstore.rdf, rename that one to localstore.old as well. Start Firefox back up again. Do windows display normally again?
- "3-bar" menu button > "power" button
- (menu bar) File > Exit
Thank you! Your "off-screen" thing led me exactly to what I needed! I figured out that it was broken because of my second monitor/tv ... It wasn't "on" the tv, but because it was off it somehow broke... So once I restarted with BOTH on, it came back to my main screen/monitor (not tv). I don't know why it did, but it must've crashed on my main monitor because the TV was off... Strange...
從原來的回覆中察看解決方案 👍 1所有回覆 (4)
Sometimes the Firefox window gets "off screen" somehow. You often can force it to appear on the screen by right-clicking the little thumbnail image above the Taskbar and choosing Maximize. Does that work?
One possible cause for this is that the file which stores window sizes and positions has become corrupted.
Method #1: If you can get a maximized window:
Open your current Firefox settings (AKA Firefox profile) folder using either
- "3-bar" menu button > "?" button > Troubleshooting Information
- (menu bar) Help > Troubleshooting Information
- type or paste about:support in the address bar and press Enter
In the first table on the page, click the "Show Folder" button. This should launch a new window listing various files and folders in Windows Explorer.
Leaving that window open, switch back to Firefox and Exit, either:
- "3-bar" menu button > "power" button
- (menu bar) File > Exit
Pause while Firefox finishes its cleanup, then rename xulstore.json to something like xulstore.old. If you see a file named localstore.rdf, rename that one to localstore.old as well.
Start Firefox back up again. Do windows display normally again?
Method #2: If you cannot get a Firefox window at all:
Shut down Firefox by right-clicking the taskbar icon > Close All Windows.
Using the Run dialog (windows key + R) or the Start menu search bar (or in Windows 8 maybe the charms bar search bar?) type or paste the following and press Enter to drill down to the Profiles folder:
%APPDATA%\Mozilla\Firefox\Profiles
Here you may see one folder -- in which case, double-click into that -- or more than one folder -- in which case, double-click into what looks like the most recently updated.
Scroll down and rename xulstore.json to something like xulstore.old. If you see a file named localstore.rdf, rename that one to localstore.old as well.
Start Firefox back up again. Do windows display normally again?
Another way is; right click the Firefox icon. Select Open New Window. Once the new window is open, close the first using the right click.
FredMcD said
Another way is; right click the Firefox icon. Select Open New Window. Once the new window is open, close the first using the right click.
I tried that before posting, it didn't work, it just froze instead like I'd said.
選擇的解決方法
jscher2000 said
Sometimes the Firefox window gets "off screen" somehow. You often can force it to appear on the screen by right-clicking the little thumbnail image above the Taskbar and choosing Maximize. Does that work? One possible cause for this is that the file which stores window sizes and positions has become corrupted. Method #1: If you can get a maximized window: Open your current Firefox settings (AKA Firefox profile) folder using eitherIn the first table on the page, click the "Show Folder" button. This should launch a new window listing various files and folders in Windows Explorer. Leaving that window open, switch back to Firefox and Exit, either:
- "3-bar" menu button > "?" button > Troubleshooting Information
- (menu bar) Help > Troubleshooting Information
- type or paste about:support in the address bar and press Enter
Pause while Firefox finishes its cleanup, then rename xulstore.json to something like xulstore.old. If you see a file named localstore.rdf, rename that one to localstore.old as well. Start Firefox back up again. Do windows display normally again? Method #2: If you cannot get a Firefox window at all: Shut down Firefox by right-clicking the taskbar icon > Close All Windows. Using the Run dialog (windows key + R) or the Start menu search bar (or in Windows 8 maybe the charms bar search bar?) type or paste the following and press Enter to drill down to the Profiles folder: %APPDATA%\Mozilla\Firefox\Profiles Here you may see one folder -- in which case, double-click into that -- or more than one folder -- in which case, double-click into what looks like the most recently updated. Scroll down and rename xulstore.json to something like xulstore.old. If you see a file named localstore.rdf, rename that one to localstore.old as well. Start Firefox back up again. Do windows display normally again?
- "3-bar" menu button > "power" button
- (menu bar) File > Exit
Thank you! Your "off-screen" thing led me exactly to what I needed! I figured out that it was broken because of my second monitor/tv ... It wasn't "on" the tv, but because it was off it somehow broke... So once I restarted with BOTH on, it came back to my main screen/monitor (not tv). I don't know why it did, but it must've crashed on my main monitor because the TV was off... Strange...