搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

I can download emails, but not open them.

  • 無回覆
  • 2 有這個問題
  • 6 次檢視
more options

I recently updated Mozilla Thunderbird to the latest version (31.5.0), and started having problems with three of my five email addresses. Specifically, I can download my messages to Thunderbird ... but not open them! When I click a message, it opens a new tab, which remains blank. I've given one of those tabs a half hour while working on other things, and the email never opened. Also, the program makes my laptop sound like it's running a marathon while it tries to simply open an email.

The two addresses that work fine are Gmail addresses. The three that are having trouble are specific to three domains that I own. (i.e. myname @ mywebsite.com).

I've searched for the answer, and haven't run across anyone else talking about this problem.

I was meaning to set up these addresses through Google Apps anyway, so I connected one of the problem accounts to Google. I can now handle those emails online at Gmail, but I like the Thunderbird interface better. I had hopes that running this addy through Gmail would magically make Thunderbird work again (since Thunderbird wasn't having any problems with my @gmail addresses), but no luck.

On top of all this, when I get fed up with Thunderbird and close it ... the program won't open again unless I restart my laptop.

Any ideas?