X
點擊此處開啟此網站的行動版。

技術支援討論區

Firefox crashes second time for java select file applet for MACOS

已張貼

We have one application where we have java applet program to select and upload file form the desktop to the server. While pressing first time "SELECT FILES" button, it works fine, but for the second time it crashes. I tried finding issue with my code but it is working fine on all other browser. The moment I press select files second time, the waiting wheel keeps on rotating till my application crashes.

We have one application where we have java applet program to select and upload file form the desktop to the server. While pressing first time "SELECT FILES" button, it works fine, but for the second time it crashes. I tried finding issue with my code but it is working fine on all other browser. The moment I press select files second time, the waiting wheel keeps on rotating till my application crashes.

額外的系統細節

已安裝的外掛程式

  • Simple plug-in that handles Citrix connection files
  • Provides information about the default web browser
  • F5 Network Access plugin, Ver. 7070.2012.0906.1
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Version 5.40.2.0
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Microsoft Lync 2010 Meeting Join Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Shockwave Flash 16.0 r0

應用程式

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:36.0) Gecko/20100101 Firefox/36.0

更多資訊

FredMcD
  • Top 10 Contributor
4256 個解決方法 59603 個答案

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.


For some time now, a lot of Mac’s with Microsoft programs have been crashing. Check with Microsoft / Mac support sites.

In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not have '''BP''' in front of the numbers, click it and select '''Submit'''. Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and '''copy''' them. Now go to the reply box below and '''paste''' them in. -------------------------- For some time now, a lot of Mac’s with Microsoft programs have been crashing. Check with Microsoft / Mac support sites.

提出問題者

I am getting "bp-9910e488-6be6-4275-818a-9b4052150330" crash id.

I am getting "bp-9910e488-6be6-4275-818a-9b4052150330" crash id.
FredMcD
  • Top 10 Contributor
4256 個解決方法 59603 個答案

Is that the only crash report you have?


The crash report flagged these programs;

Signature hang

Process Type plugin Java Applet Plug-in Version:Java 8

JavaAppletPlugin

libjava.dylib

libjvm.dylib

JavaRuntimeSupport

QuartzCore

Foundation

AppKit

libsystem_kernel.dylib

libdispatch.dylib

libsystem_pthread.dylib

HIToolbox

CoreFoundation


Most of the above are from Microsoft programs.


It looks like you have the current Java. Use this link anyway;

Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 40

Is that the only crash report you have? ------------------------------- The crash report flagged these programs; Signature hang Process Type plugin Java Applet Plug-in Version:Java 8 JavaAppletPlugin libjava.dylib libjvm.dylib JavaRuntimeSupport QuartzCore Foundation AppKit libsystem_kernel.dylib libdispatch.dylib libsystem_pthread.dylib HIToolbox CoreFoundation --------------------------------------- Most of the above are from Microsoft programs. ----------------------------------------- It looks like you have the current Java. Use this link anyway; '''[http://java.com/en/download/installed.jsp Verify Java and Find Out-of-Date Versions]''' {web link} Version 8 Update 40

提出問題者

yes I have only this crash... and I am using the latest java version i.e., version 8 update 40.

yes I have only this crash... and I am using the latest java version i.e., version 8 update 40.

提出問題者

I am still facing the same problem. Please have a look over the issue.

I am still facing the same problem. Please have a look over the issue.
FredMcD
  • Top 10 Contributor
4256 個解決方法 59603 個答案

I've called the big guys to help you. Good luck.

I've called the big guys to help you. Good luck.
guigs 1072 個解決方法 11697 個答案

Hi Anshuk, Thank you for your question, I understand that Firefox is crashing, however the crash that was provided is from a 24 ESR version, there is a newer version of Firefox ESR available. 31.0.4.

Is there a specific page that this keeps happening on, a java plugin or an app?

Hi Anshuk, Thank you for your question, I understand that Firefox is crashing, however the crash that was provided is from a 24 ESR version, there is a newer version of Firefox ESR available. 31.0.4. Is there a specific page that this keeps happening on, a java plugin or an app?

提出問題者

Hello,

Yes there is one application for which whenever we call our applet application two ( or more than two times sometimes ), it crashes.
Hello, Yes there is one application for which whenever we call our applet application two ( or more than two times sometimes ), it crashes.
guigs 1072 個解決方法 11697 個答案

Please make sure that you have the 32bit version of java installed as Firefox is 32bit: https://www.java.com/en/download/faq/java_win64bit.xml

Please make sure that you have the 32bit version of java installed as Firefox is 32bit: [https://www.java.com/en/download/faq/java_win64bit.xml]
cor-el
  • Top 10 Contributor
  • Moderator
17530 個解決方法 158511 個答案

That is a Firefox 24esr crash report.

  • Firefox 24.0esr Crash Report [@ hang | libsystem_kernel.dylib@0x15716 ]

There is a bug linked to it that says fixed in Firefox 31, so maybe install the current Firefox 31.0.6 esr release as a test.

That is a Firefox 24esr crash report. *Firefox 24.0esr Crash Report [@ hang | libsystem_kernel.dylib@0x15716 ] There is a bug linked to it that says fixed in Firefox 31, so maybe install the current Firefox 31.0.6 esr release as a test. *https://www.mozilla.org/en-US/firefox/organizations/all/ *https://www.mozilla.org/en-US/firefox/31.6.0/releasenotes/ *https://www.mozilla.org/en-US/firefox/organizations/system-requirements/

提出問題者

Hello Team,

Please be informed that we are using java 32 bit only.
Hello Team, Please be informed that we are using java 32 bit only.