搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

ca service desk program works with firefox 21 but not 36.0.4

more options

Hi there,

I have lost a day searching for a solution, but not able to. The company I work for uses a WEB based program called CA Service desk. The menu options shows perfectly in FIREFOX 21.0, but not in the latest version of FIREFOX?

I have tried numerous solutions, but no able to get a fix?

Attached is the two different screen grabs of the program and the results...

If you need anything else, please let me know.

Hi there, I have lost a day searching for a solution, but not able to. The company I work for uses a WEB based program called CA Service desk. The menu options shows perfectly in FIREFOX 21.0, but not in the latest version of FIREFOX? I have tried numerous solutions, but no able to get a fix? Attached is the two different screen grabs of the program and the results... If you need anything else, please let me know.

所有回覆 (2)

more options

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!


Have you contacted CA Service desk support? Also talk to your in house IP tech.

more options

Since this is enterprise software that most volunteers here probably do not use, you might try this community forum as well:

http://www.servicedeskusers.com/forum/index.php?showforum=23