Firefox keeps crashing at startup, even after reinstalling. It used to work, I think it started crashing after the latest Microsoft Windows update.
- User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; .NET4.0E; .NET4.0C; Tablet PC 2.0; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET CLR 3.0.30729; LCJB; rv:11.0) like Gecko
What Firefox are you using on Windows 8 ?
The crash report flagged these programs;
mswsock.dll = Microsoft
combase.dll = Microsoft
ntdll.dll = Microsoft
IPSEng32.dll = Symantec Intrusion Detection
IPSLdr32.dll = Symantec Intrusion Detection
Perform a System File Check to fix corrupted system files http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
See if there are updates for your graphics drive drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
Download the full installer for you current Norton program(s) and save it..
After, run the installer
You can try to disable OMTC and leave hardware acceleration in Firefox enabled.
- about:config page: layers.offmainthreadcomposition.enabled = false
You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.