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For some reason, whenever I'm doing a search I'm getting scrolling ads across the top of the page. Is there any way I can stop this?

  • 1 回覆
  • 1 有這個問題
  • 8 次檢視
  • 最近回覆由 philipp

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I use google as my default search engine.

I use google as my default search engine.

被選擇的解決方法

hello, this sounds like a problem possibly caused by adware on your pc.

  1. please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  3. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Troubleshoot Firefox issues caused by malware

從原來的回覆中察看解決方案 👍 0

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選擇的解決方法

hello, this sounds like a problem possibly caused by adware on your pc.

  1. please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  3. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Troubleshoot Firefox issues caused by malware