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One website won't load; I can only access it when someone joins my computer remotely & accesses the site.

已張貼

I am signing up with a new cloud software for salon scheduling. I can't get onto their site unless they are remotely using my computer. Once they log off from that remote session, I cannot log into the site & the page just comes up "loading". I'm using both a macbook air & an imac. I can get on other sites in FIrefox; just not this one particular site.

I am signing up with a new cloud software for salon scheduling. I can't get onto their site unless they are remotely using my computer. Once they log off from that remote session, I cannot log into the site & the page just comes up "loading". I'm using both a macbook air & an imac. I can get on other sites in FIrefox; just not this one particular site.

額外的系統細節

已安裝的外掛程式

  • Provides information about the default web browser
  • Displays Java applet content, or a placeholder if Java is not installed.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 16.0 r0
  • 5.1.30514.0

應用程式

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:36.0) Gecko/20100101 Firefox/36.0

更多資訊

FredMcD
  • Top 10 Contributor
4230 個解決方法 59023 個答案

Can you post a link? No Personal Information Please !

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can http://kb.mozillazine.org/Error_loading_websites

Can you post a link? No Personal Information Please ! Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac Options)'' ''' key, and then starting Firefox. Is the problem still there? ------------------------------ https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can '''http://kb.mozillazine.org/Error_loading_websites'''

提出問題者

The site is www.fringe.meevo.com. It originally said it was an untrusted certificate but I made an exception for it. The only time I can get on is when someone from the meevo company is remotely connected.

The site is www.fringe.meevo.com. It originally said it was an untrusted certificate but I made an exception for it. The only time I can get on is when someone from the meevo company is remotely connected.
FredMcD
  • Top 10 Contributor
4230 個解決方法 59023 個答案

有幫助的回覆

This is as far as I could go. I've called the big guys to help you. Good luck.

This is as far as I could go. I've called the big guys to help you. Good luck.
cor-el
  • Top 10 Contributor
  • Moderator
17424 個解決方法 157436 個答案

Try to disable IPv6 (check for other possible causes as well).

Try to disable IPv6 (check for other possible causes as well). *http://kb.mozillazine.org/Error_loading_websites