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Firefox freezes on my dock, I can't force quit or hide or anything and I have to do a hard shut down of my new mac to get it off the dock.

  • 2 回覆
  • 3 有這個問題
  • 14 次檢視
  • 最近回覆由 ewilson

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I have gone to the activity monitor and firefox doesn't show up there so I know it isn't running but the icon shows that it is. Force Quit doesn't work, nor can i open firefox from that icon.

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I've called the big guys to help you. Good luck.

This is for Windows, but give it a try;

Do you have the Firefox icon on your quick launch? Right click on it, and select Open New Window. Sometimes this works. If it opens, close it by Menu > File > Exit.


Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select Network. Look for Configure How Firefox Connects and press the Settings button. Check the settings.


Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

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in my title i have that i am on a mac