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can't install widevine plugin

已張貼

hi when i try to watch showtime anytime it tells me i need to install a widsvine plug in ...but when i try to install it it fails the way you see on the screenshots. i tried to download from several different links with the same results no matter wich website it come from. if it helps i say that it installed fine on all the other browsers i have (chrome ie ect)

hi when i try to watch showtime anytime it tells me i need to install a widsvine plug in ...but when i try to install it it fails the way you see on the screenshots. i tried to download from several different links with the same results no matter wich website it come from. if it helps i say that it installed fine on all the other browsers i have (chrome ie ect)
附加的畫面擷圖

由 chefiga 於 修改

額外的系統細節

已安裝的外掛程式

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.10
  • Google Update
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • Shockwave Flash 16.0 r0
  • 5.1.30514.0
  • VLC media player Web Plugin 2.1.3

應用程式

  • Firefox 36.0
  • 使用者代理:Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/36.0/WINNT/en-US/

擴充套件

  • Adblock Plus 2.6.7 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • DownloadHelper 4.9.24 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • Password Exporter 1.2.1 ({B17C1C5A-04B1-11DB-9804-B622A1EF5492})
  • YouTube Video and Audio Downloader 0.4.3 (feca4b87-3be4-43da-a1b1-137c24220968@jetpack)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: Intel(R) HD Graphics Family
  • adapterDescription2:
  • adapterDeviceID: 0x0a16
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 06511028
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 1-22-2014
  • driverDate2:
  • driverVersion: 10.18.10.3412
  • driverVersion2:
  • info: {u'AzureContentBackend': u'direct2d', u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

修改過的偏好設定

其他

  • User JS: 是
  • 輔助功能: 否

提出問題者

sorry had to upload images

sorry had to upload images

由 chefiga 於 修改

FredMcD
  • Top 10 Contributor
4261 個解決方法 59654 個答案

Are you using any kind of blocking programs?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

Are you using any kind of blocking programs? Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac Options)'' ''' key, and then starting Firefox. Is the problem still there?