搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

WHY DON'T YOU WANT ME TO VIEW A DOWNLOADED ATTACHMENT FROM MY INBOX?

  • 2 回覆
  • 1 有這個問題
  • 7 次檢視
  • 最近回覆由 cor-el

more options

AFTER DOWNLOADING THE DOCUMENT HAS THE FIREFOX LOGO SEAL ON IT, NOT ALLOWING ME TO OPEN. UPON CLICKING A MESSAGE POPS UP: "You have been signed out of your account because your internet browser has been updated 2 min ago. Please sign in again to continue. Contact customer support if problem persists. " IT DOESN'T CORRECT AFTER SIGNING IN - MORESO, IT ASKS ME TO SIGN IN TO YAHOO NOT MOZILLA FIREFOX.

AFTER DOWNLOADING THE DOCUMENT HAS THE FIREFOX LOGO SEAL ON IT, NOT ALLOWING ME TO OPEN. UPON CLICKING A MESSAGE POPS UP: "You have been signed out of your account because your internet browser has been updated 2 min ago. Please sign in again to continue. Contact customer support if problem persists. " IT DOESN'T CORRECT AFTER SIGNING IN - MORESO, IT ASKS ME TO SIGN IN TO YAHOO NOT MOZILLA FIREFOX.

所有回覆 (2)

more options

HI TITIGA, Please see if you can download the page with a different file extension. What are you trying to download and what file type is it?

Are there scripts associated with the html file that you downloaded? If so, when you right click to save the webpage do not select Full webpage, choose the other option.

more options

This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"