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FF PDF viewer - Users can't open links in pdf documents

已張貼

My website has a number of pdf pages, each of which has a linked button for "More detail". This works fine in IE and fine in Pale Moon and fine in CHrome and fine even in FF if FF is set to use the Adobe pdf viewer.

But if FF is using the built in viewer, the links don't work, either completely non-responsive, or go to the wrong address.

This issue has been bugging people for a few years, is it possible to get it fixed please? I am tired of dealing with frustrated users who can't open the linked files.

Example look here: http://canberrabirds.org.au/wp-content/BirdSummaryData/Australasian%20Bittern.pdf andclick on More Detail blue button at top.

My website has a number of pdf pages, each of which has a linked button for "More detail". This works fine in IE and fine in Pale Moon and fine in CHrome and fine even in FF if FF is set to use the Adobe pdf viewer. But if FF is using the built in viewer, the links don't work, either completely non-responsive, or go to the wrong address. This issue has been bugging people for a few years, is it possible to get it fixed please? I am tired of dealing with frustrated users who can't open the linked files. Example look here: http://canberrabirds.org.au/wp-content/BirdSummaryData/Australasian%20Bittern.pdf andclick on More Detail blue button at top.

額外的系統細節

已安裝的外掛程式

  • ABR_AUSkey Plugin Mozilla Component
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.13
  • Creative Cloud Desktop Plugin.v_2_0_0_0
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • np-mswmp
  • Shockwave Flash 16.0 r0
  • Shockwave Flash 11.8 r800
  • 5.1.20913.0
  • iTunes Detector Plug-in

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0

更多資訊

cor-el
  • Top 10 Contributor
  • Moderator
17670 個解決方法 159841 個答案

I'm on Linux and that button doesn't work in other PDF viewers like Evince and Ocular as well. So I assume that you will have to rebuild that PDF file and code that button in a more compatible way to make this work in viewers other than the Adobe Reader.

I'm on Linux and that button doesn't work in other PDF viewers like Evince and Ocular as well. So I assume that you will have to rebuild that PDF file and code that button in a more compatible way to make this work in viewers other than the Adobe Reader.

提出問題者

Much appreciated. Can you explain what 'code in a more compatible way' means? I didn't produce these pdf pages, but was not aware that even in a pdf file a link could be anything more than a link. What instruction should I give the person who makes these pages?

Thanks

cor-el said

I'm on Linux and that button doesn't work in other PDF viewers like Evince and Ocular as well. So I assume that you will have to rebuild that PDF file and code that button in a more compatible way to make this work in viewers other than the Adobe Reader.
Much appreciated. Can you explain what 'code in a more compatible way' means? I didn't produce these pdf pages, but was not aware that even in a pdf file a link could be anything more than a link. What instruction should I give the person who makes these pages? Thanks ''cor-el [[#answer-689639|said]]'' <blockquote> I'm on Linux and that button doesn't work in other PDF viewers like Evince and Ocular as well. So I assume that you will have to rebuild that PDF file and code that button in a more compatible way to make this work in viewers other than the Adobe Reader. </blockquote>
FredMcD
  • Top 10 Contributor
4301 個解決方法 60398 個答案

I am on a Win 7. The only link I could find was to download another PDF file. Nothing else is click-able..

I am on a Win 7. The only link I could find was to download another PDF file. Nothing else is click-able..

提出問題者

Fred - I don't know what you're looking at, but the file I pointed to is a pdf with a link to another pdf file. The link is attached to the blue "More Detail" button at the top. THis is the button I am having trouble with.

Fred - I don't know what you're looking at, but the file I pointed to is a pdf with a link to another pdf file. The link is attached to the blue "More Detail" button at the top. THis is the button I am having trouble with.
FredMcD
  • Top 10 Contributor
4301 個解決方法 60398 個答案

Correct.

Correct.

提出問題者

Do you have any suggestion or help on this?

Do you have any suggestion or help on this?
FredMcD
  • Top 10 Contributor
4301 個解決方法 60398 個答案

有幫助的回覆

Sorry, this is above my knowledge.

I've called the big guys to help you. Good luck.

Sorry, this is above my knowledge. I've called the big guys to help you. Good luck.