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技術支援討論區

cannot open pdf files in Firefox.

已張貼

I cannot open pdf files in Firefox. (I can in Chrome). I tried Menu - Preferences - PDF - Use Adobe Acrobat Professional. Also tried the same with PDF Browser Plugin 2.4.4 Clicking on a PDF link just opens a blank page.

I cannot open pdf files in Firefox. (I can in Chrome). I tried Menu - Preferences - PDF - Use Adobe Acrobat Professional. Also tried the same with PDF Browser Plugin 2.4.4 Clicking on a PDF link just opens a blank page.

被選擇的解決方法

Glad to help.

Please flag your last post as Solved Problem so other will know.

從原來的回覆中察看解決方案 1

額外的系統細節

已安裝的外掛程式

  • ABN AMRO e.dentifier2 Plug-in
  • Plugin that detects installed Citrix Online products (visit www.citrixonline.com).
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • Version 5.40.2.0
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Office Live Update v1.0
  • View PDF documents within your web browser.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 16.0 r0
  • 5.1.20913.0
  • WebEx64 General Plugin Container Version 205
  • iPhoto6

應用程式

  • Firefox 35.0.1
  • 使用者代理:Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:35.0) Gecko/20100101 Firefox/35.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/35.0.1/Darwin/en-US/

擴充套件

  • Adblock Plus 2.6.7 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Boo.ly Shopping 3.011 (getbooly@boo.ly)
  • Ciuvo Price Comparison 1.4.21 (extension@ciuvo.com)
  • PDF Download 3.0.0.2 ({37E4D8EA-8BDA-4831-8EA1-89053939A250})
  • PDFescape Extension 0.17 ({2A1D5949-B519-4924-BF62-8522FE0D5274})
  • Pocket 3.0.6 (isreaditlater@ideashower.com)
  • PriceBlink 4.2 (info@priceblink.com)
  • Readability 2.4 (readability@readability.com)
  • ReminderFox 2.1.5.2 ({ada4b710-8346-4b82-8199-5de2b400a6ae})
  • ScribeFire Classic 4.0.0.1 ({F807FACD-E46A-4793-B345-D58CB177673C})
  • Shorten URL 0.3.8 (ShortenURL@loucypher)
  • URL Advisor 14.0 (urladvisor@kaspersky.com)
  • Virtual Keyboard 14.0 (vkbd@kaspersky.com)
  • Web2PDF converter 1.12 ({e8f509f0-b677-11de-8a39-0800200c9a66})
  • AVG LinkScanner 9.0.834 (linkscanner@avg.com) (Inactive)
  • Clipmarks 4.0.1 ({e1170235-2845-420c-acc3-42261a29dd46}) (Inactive)
  • Firefox PDF Plugin for Mac OS X 1.1.3 (colesbury@gmail.com) (Inactive)
  • Firefox Super Search - People Search & Web Search Toolbar 1.3 (peoplewebsearch@skipease.com) (Inactive)
  • Open in Safari 1.2 (openinsafari@altmusictv.com) (Inactive)
  • Taboo 0.6.1 (taboo@runningfrombears.com) (Inactive)
  • TinyTweet 1.3 (tinytweet@labs.chitika.com) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription:
  • adapterDeviceID: 0x 609
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x10de
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'quartz', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'quartz', u'AzureSkiaAccelerated': 0}
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: NVIDIA Corporation -- NVIDIA GeForce 8800 GS OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否
FredMcD
  • Top 10 Contributor
4338 個解決方法 61017 個答案

Type about:preferences#applications<Enter> in the address bar. What is the information for those type files?

Did you want to show the file in Firefox, or another viewer?

Type '''about:preferences#applications'''<Enter> in the address bar. What is the information for those type files? Did you want to show the file in Firefox, or another viewer?

提出問題者

When I enter about:preferences#applications <Enter> in the address bar, then for PDF it shows: pdf File (application/x-download) ... Use Adobe Acrobat Professional

pdf File (application/x-pdf) .... Use Adobe Acrobat Professional

Portable Document Format (PDF) ... Save File

I would like all PDF's to open in Adobe Acrobat 8 Professional. Right now none of the PDF's open at all, so opening in Firefox or any other viewer would be preferred over not showing up at all.

When I enter about:preferences#applications <Enter> in the address bar, then for PDF it shows: ''' pdf File (application/x-download) ... Use Adobe Acrobat Professional pdf File (application/x-pdf) .... Use Adobe Acrobat Professional Portable Document Format (PDF) ... Save File''' I would like all PDF's to open in Adobe Acrobat 8 Professional. Right now none of the PDF's open at all, so opening in Firefox or any other viewer would be preferred over not showing up at all.
FredMcD
  • Top 10 Contributor
4338 個解決方法 61017 個答案

You can change the setting by clicking the button at the far right.

You can change the setting by clicking the button at the far right.

提出問題者

It does not seem to make any difference whether the "Action" on all 3 of the above pdf Content Types are set to "Always Ask" or "Use Adobe Acrobat Professional" .... when I click on a pdf link it just opens a blank page. Is this problem inherent to newest/current version of Firefox. It seems others have experienced same problem?

It does not seem to make any difference whether the "Action" on all 3 of the above pdf Content Types are set to "Always Ask" or "Use Adobe Acrobat Professional" .... when I click on a pdf link it just opens a blank page. Is this problem inherent to newest/current version of Firefox. It seems others have experienced same problem?

提出問題者

See also this image regarding PDF Add On being incompatible.

See also this image regarding PDF Add On being incompatible.
FredMcD
  • Top 10 Contributor
4338 個解決方法 61017 個答案

That last picture said to try PDF Viewer.

There are many viewers here; https://addons.mozilla.org/en-US/firefox/search/?q=PDF%20Viewer.

That last picture said to try PDF Viewer. There are many viewers here; https://addons.mozilla.org/en-US/firefox/search/?q=PDF%20Viewer.

提出問題者

OK, I selected: Google Docs Viewer (PDF, DOCX, PPTX, XLSX, etc...) View publicly-accessible PDF, DOCX, PPTX, XLSX, among other files online with Google Docs by only 2 clicks. Click as usual for your default viewer. Support bookmarked URLs. Security and your explicit viewing intention are always honored. Rated 4 out of 5 stars (58) 52,087 users Then clicked on Add to Firefox. It does now show up in Add-ons - Extensions.

But ... when clicking on a PDF link, I still only get a blank page. (some of the other pdf viewers indicated that they were incompatible with Firefox 35, so I did not try any others).

OK, I selected: ''Google Docs Viewer (PDF, DOCX, PPTX, XLSX, etc...) View publicly-accessible PDF, DOCX, PPTX, XLSX, among other files online with Google Docs by only 2 clicks. Click as usual for your default viewer. Support bookmarked URLs. Security and your explicit viewing intention are always honored. Rated 4 out of 5 stars (58) 52,087 users '' Then clicked on Add to Firefox. It does now show up in Add-ons - Extensions. But ... when clicking on a PDF link, I still only get a blank page. (some of the other pdf viewers indicated that they were incompatible with Firefox 35, so I did not try any others).

提出問題者

I assume that Mozilla does not have Customer Service / tech support, correct?

I assume that Mozilla does not have Customer Service / tech support, correct?
FredMcD
  • Top 10 Contributor
4338 個解決方法 61017 個答案

Robert5280 said

I assume that Mozilla does not have Customer Service / tech support, correct?

In a manor of speaking. It's us.

I've called the big guys to help you. Good luck.

''Robert5280 [[#answer-689013|said]]'' <blockquote> I assume that Mozilla does not have Customer Service / tech support, correct? </blockquote> In a manor of speaking. It's us. I've called the big guys to help you. Good luck.

提出問題者

I uninstalled Firefox, and then re-installed Firefox. Now it opens the PDF files as "Preview in Firefox". Thanks for your various suggestions.

I uninstalled Firefox, and then re-installed Firefox. Now it opens the PDF files as "Preview in Firefox". Thanks for your various suggestions.
FredMcD
  • Top 10 Contributor
4338 個解決方法 61017 個答案

選擇的解決方法

Glad to help.

Please flag your last post as Solved Problem so other will know.

Glad to help. Please flag your last post as '''Solved Problem''' so other will know.

提出問題者

Actually the Solution .... Problem Solved was: "I uninstalled Firefox, and then re-installed Firefox. Now it opens the PDF files as "Preview in Firefox"."

Actually the Solution .... Problem Solved was: "I uninstalled Firefox, and then re-installed Firefox. Now it opens the PDF files as "Preview in Firefox"."