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I changed the WPA-PSK key on my Netgear router. How do I make the computer recognise the router with its new network key?

已張貼

The WPA-PSK network key on my Netgear router was extremely complex, and typing it into my Kindle when I wanted to buy a book was a nightmare! So I changed the key to something I could manage, typed it in my Kindle, and now Kindle works fine - no problem with it. Snag is the computer won't connect now! I have to plug that yellow cable into the router and the computer to get on the internet. (You can tell how computer savvy I am !!!) Can somebody help me please?

The WPA-PSK network key on my Netgear router was extremely complex, and typing it into my Kindle when I wanted to buy a book was a nightmare! So I changed the key to something I could manage, typed it in my Kindle, and now Kindle works fine - no problem with it. Snag is the computer won't connect now! I have to plug that yellow cable into the router and the computer to get on the internet. (You can tell how computer savvy I am !!!) Can somebody help me please?

被選擇的解決方法

Delete the network information that is stored on the operating system and try to detect the wireless with a fresh start. Then store the new key.

從原來的回覆中察看解決方案 0

額外的系統細節

已安裝的外掛程式

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.3
  • GEPlugin
  • Google Update
  • Shockwave Flash 15.0 r0
  • 5.1.30514.0

應用程式

  • Firefox 34.0.5
  • 使用者代理:Mozilla/5.0 (Windows NT 6.1; rv:34.0) Gecko/20100101 Firefox/34.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/34.0.5/WINNT/en-GB/

擴充套件

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • WOT 20131118 ({a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7})

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: Mobile Intel(R) 4 Series Express Chipset Family
  • adapterDescription2:
  • adapterDeviceID: 0x2a42
  • adapterDeviceID2:
  • adapterDrivers: igdumdx32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 8-25-2010
  • driverDate2:
  • driverVersion: 8.15.10.2202
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 4
  • numTotalWindows: 4
  • webglRenderer: Google Inc. -- ANGLE (Mobile Intel(R) 4 Series Express Chipset Family Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

修改過的偏好設定

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.frecency_experiment: 1
  • browser.places.smartBookmarksVersion: 7
  • browser.sessionstore.upgradeBackup.latestBuildID: 20141126041045
  • browser.startup.homepage_override.buildID: 20141126041045
  • browser.startup.homepage_override.mstone: 34.0.5
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 34.0.5
  • gfx.direct3d.last_used_feature_level_idx: 1
  • media.gmp-gmpopenh264.lastUpdate: 1419012514
  • media.gmp-gmpopenh264.version: 1.1
  • media.gmp-manager.lastCheck: 1421344466
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1421410753
  • places.history.expiration.transient_current_max_pages: 52655
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1419013949

其他

  • User JS: 否
  • 輔助功能: 否
FredMcD
  • Top 10 Contributor
4269 個解決方法 59885 個答案

I think what you need to do is open the computers Network Manager. Have it search for signals, and log in to yours.

I think what you need to do is open the computers Network Manager. Have it search for signals, and log in to yours.

提出問題者

Thanks very much FredMcD. Unfortunately all it did was say it couldn't find a signal. I clicked Troubleshoot and it seemed to search for a while, then advised me to get a friend to help! I've finished up changing the network key back to the old complicated one (fortunately I'd kept a copy) but it's very frustrating because I'm going to have to go through the whole thing again next time I want to use a device that requires the network key. Never mind. Thanks a lot for trying.

Thanks very much FredMcD. Unfortunately all it did was say it couldn't find a signal. I clicked Troubleshoot and it seemed to search for a while, then advised me to get a friend to help! I've finished up changing the network key back to the old complicated one (fortunately I'd kept a copy) but it's very frustrating because I'm going to have to go through the whole thing again next time I want to use a device that requires the network key. Never mind. Thanks a lot for trying.
FredMcD
  • Top 10 Contributor
4269 個解決方法 59885 個答案

I've called the big guys to help you. Good luck.

I've called the big guys to help you. Good luck.
guigs 1072 個解決方法 11697 個答案

Hi Margo65, If you have not set up your network over again it is possible to set up the wireless while connected to the ethernet cable. However best bet is to configure how Windows connects to the internet by trying to detect the wireless coming from the router.

Does your router have a control panel that you can access from the mobile device as well?

Netgear also has a support contact: http://support.netgear.com/general/co.../default.aspx

Hi Margo65, If you have not set up your network over again it is possible to set up the wireless while connected to the ethernet cable. However best bet is to configure how Windows connects to the internet by trying to detect the wireless coming from the router. Does your router have a control panel that you can access from the mobile device as well? Netgear also has a support contact: [http://support.netgear.com/general/contact/default.aspx]

提出問題者

Thanks for this, guigs2. Unfortunately the Netgear support didn't get me anywhere because the terms it used bore no relation to what the computer came up with. I think the problem is in Windows (it's Windows 7 Professional). I can't access the router control panel from my mobile device, by the way. When I have time I'll try the Windows help website, but meanwhile I've reset the router with the old network key, so the computer can access the internet wirelessly as before. That's all I can do for now, and after all it does work ok. Thanks so much for trying to help me.

Thanks for this, guigs2. Unfortunately the Netgear support didn't get me anywhere because the terms it used bore no relation to what the computer came up with. I think the problem is in Windows (it's Windows 7 Professional). I can't access the router control panel from my mobile device, by the way. When I have time I'll try the Windows help website, but meanwhile I've reset the router with the old network key, so the computer can access the internet wirelessly as before. That's all I can do for now, and after all it does work ok. Thanks so much for trying to help me.
guigs 1072 個解決方法 11697 個答案

選擇的解決方法

Delete the network information that is stored on the operating system and try to detect the wireless with a fresh start. Then store the new key.

Delete the network information that is stored on the operating system and try to detect the wireless with a fresh start. Then store the new key.