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技術支援討論區

Can't disable sync, can't determine whether it's old or new, etc.

已張貼

I want to disable Sync. The various instructions for doing so refer to unchecking a box which doesn't exist and resetting an about:config entry which also doesn't exist. I can't figure out whether I have an older or new version, my logon no longer works, and don't think I ever set up a Firefox account, but again, can't find out.

I want to disable Sync. The various instructions for doing so refer to unchecking a box which doesn't exist and resetting an about:config entry which also doesn't exist. I can't figure out whether I have an older or new version, my logon no longer works, and don't think I ever set up a Firefox account, but again, can't find out.

被選擇的解決方法

I concur - Sync isn't enabled in that Profile.

從原來的回覆中察看解決方案 1

額外的系統細節

已安裝的外掛程式

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.10
  • Coupons, Inc. Coupon Printer Plugin
  • GEPlugin
  • Version 5.38.6.0
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.25.2 for Mozilla browsers
  • Picasa plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 16.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.1.5.155

應用程式

  • Firefox 34.0.5
  • 使用者代理:Mozilla/5.0 (Windows NT 6.1; rv:34.0) Gecko/20100101 Firefox/34.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/34.0.5/WINNT/en-US/

擴充套件

  • Adblock Plus 2.6.6 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Adblock Plus Pop-up Addon 0.9.2 (adblockpopups@jessehakanen.net)
  • Click&Clean 4.1 (clickclean@hotcleaner.com)
  • Element Hiding Helper for Adblock Plus 1.3 (elemhidehelper@adblockplus.org)
  • Google Docs Viewer 1.8.9 (adonis.cuhk@gmail.com)
  • HTTPS-Everywhere 5.0development.2 (https-everywhere@eff.org)
  • LastPass 3.1.77 (support@lastpass.com)
  • NoScript 2.6.9.10 ({73a6fe31-595d-460b-a920-fcc0f8843232})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Xmarks 4.3.5 (foxmarks@kei.com)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: ATI Radeon HD 4200
  • adapterDescription2:
  • adapterDeviceID: 0x9710
  • adapterDeviceID2:
  • adapterDrivers: aticfx32 aticfx32 atiumdag atidxx32 atiumdva
  • adapterDrivers2:
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  • adapterRAM2:
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  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 12-28-2010
  • driverDate2:
  • driverVersion: 8.803.0.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (ATI Radeon HD 4200 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

修改過的偏好設定

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 3
  • browser.cache.memory.capacity: 65536
  • browser.display.show_image_placeholders: True
  • browser.places.smartBookmarksVersion: 7
  • browser.sessionstore.upgradeBackup.latestBuildID: 20141126041045
  • browser.startup.homepage: https://www.google.com/finance?hl=en&tab=ne
  • browser.startup.homepage_override.buildID: 20141126041045
  • browser.startup.homepage_override.mstone: 34.0.5
  • browser.tabs.loadInBackground: False
  • browser.tabs.onTop: False
  • browser.tabs.warnOnClose: False
  • browser.urlbar.autocomplete.enabled: True
  • browser.urlbar.autofill: True
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.checkCompatibility.22.0: False
  • extensions.checkCompatibility.23.0: False
  • extensions.checkCompatibility.24.0: False
  • extensions.checkCompatibility.25.0: False
  • extensions.checkCompatibility.26.0: False
  • extensions.checkCompatibility.27.0: False
  • extensions.checkCompatibility.28.0: False
  • extensions.checkCompatibility.29.0: True
  • extensions.checkCompatibility.nightly: True
  • extensions.lastAppVersion: 34.0.5
  • font.internaluseonly.changed: False
  • font.minimum-size.x-western: 11
  • font.name.serif.x-western: Calibri
  • font.size.fixed.x-western: 11
  • font.size.variable.x-western: 11
  • general.useragent.extra.brc:
  • gfx.direct3d.last_used_feature_level_idx: 0
  • gfx.direct3d.prefer_10_1: True
  • keyword.URL:
  • media.gmp-gmpopenh264.lastUpdate: 1414530500
  • media.gmp-gmpopenh264.version: 1.1
  • media.gmp-manager.lastCheck: 1420474443
  • network.cookie.prefsMigrated: True
  • network.dns.disableIPv6: True
  • network.dnsCacheEntries: 512
  • network.dnsCacheExpiration: 3600
  • network.http.max-connections: 48
  • network.http.max-connections-per-server: 16
  • network.http.max-persistent-connections-per-proxy: 16
  • network.http.max-persistent-connections-per-server: 8
  • network.http.pipelining: True
  • network.http.pipelining.maxrequests: 8
  • network.http.proxy.pipelining: True
  • network.http.request.max-start-delay: 0
  • places.database.lastMaintenance: 1420478657
  • places.history.expiration.transient_current_max_pages: 46908
  • places.history.expiration.transient_optimal_database_size: 75052482
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.expose_full_path: True
  • plugin.importedState: True
  • plugin.state.np32dsw: 1
  • plugin.state.npgarmin: 1
  • plugin.state.npgeplugin: 1
  • plugin.state.npgoogletalk: 2
  • plugin.state.npmotive: 0
  • plugin.state.npmozcouponprinter: 1
  • plugin.state.nppdf: 2
  • plugin.state.npqtplugin: 1
  • plugin.state.npvirtools: 0
  • plugins.click_to_play: False
  • plugins.load_appdir_plugins: True
  • privacy.cpd.cookies: False
  • privacy.cpd.downloads: False
  • privacy.cpd.formdata: False
  • privacy.cpd.history: False
  • privacy.cpd.offlineApps: True
  • privacy.cpd.sessions: False
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 4
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1418921501

其他

  • User JS: 是
  • 輔助功能: 否
Jon Gregory 30 個解決方法 242 個答案

That sounds interesting. Have you tried clicking the menu up on the top right, then clicking the sinc icon at the bottom, which is second from the bottom. Then, it will take you to a page where it will say "disconnect". See the attached screenshots if this doesn't make sense. Hope this helps!!

That sounds interesting. Have you tried clicking the menu up on the top right, then clicking the sinc icon at the bottom, which is second from the bottom. Then, it will take you to a page where it will say "disconnect". See the attached screenshots if this doesn't make sense. Hope this helps!!

提出問題者

Thanks Jon, I thought that "unchecking a box which doesn't exist" made it clear that I had done what you suggest. But at least I now know that I don't have a Firefox account. This raises the question of whether (old) Sync is, despite Firefox being up-to-date, still active and if so, how do I disable it (Xmarks support thinks that Sync is behind the mysterious disappearance (twice now) of many of my benchmarks). Before you ask, I used Xmarks before Sync arrived, use both FF and Chrome (and, when there's absolutely no alternative, IE), what to synchronize my bookmarks for all three and, for the same reason backup my passwords elsewhere.

Thanks Jon, I thought that "unchecking a box which doesn't exist" made it clear that I had done what you suggest. But at least I now know that I don't have a Firefox account. This raises the question of whether (old) Sync is, despite Firefox being up-to-date, still active and if so, how do I disable it (Xmarks support thinks that Sync is behind the mysterious disappearance (twice now) of many of my benchmarks). Before you ask, I used Xmarks before Sync arrived, use both FF and Chrome (and, when there's absolutely no alternative, IE), what to synchronize my bookmarks for all three and, for the same reason backup my passwords elsewhere.
the-edmeister
  • Top 25 Contributor
  • Moderator
5411 個解決方法 40290 個答案

"unchecking a box which doesn't exist"

When you open Options > Sync what do you see?

Please provide a screenshot. https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.
Then use the Browse .... button below the Post a Reply text box to upload the screenshot.
'''''"unchecking a box which doesn't exist"''''' When you open Options > Sync what do you see? Please provide a screenshot. https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB. Then use the '''Browse ....''' button below the '''''Post a Reply''''' text box to upload the screenshot.
Jon Gregory 30 個解決方法 242 個答案

Yes a screenshot would be helpful. I don't however, have any experience with the old sync, so it might get interesting.

Yes a screenshot would be helpful. I don't however, have any experience with the old sync, so it might get interesting.
the-edmeister
  • Top 25 Contributor
  • Moderator
5411 個解決方法 40290 個答案

Jon said

Yes a screenshot would be helpful. I don't however, have any experience with the old sync, so it might get interesting.

Really doesn't make a difference, as Firefox 29-plus versions won't connect to the old version of Sync. Just "having" an old Sync account won't have any impact upon any version after Firefox 28.

''Jon [[#answer-673639|said]]'' <blockquote> Yes a screenshot would be helpful. I don't however, have any experience with the old sync, so it might get interesting. </blockquote> Really doesn't make a difference, as Firefox 29-plus versions won't connect to the old version of Sync. Just "having" an old Sync account won't have any impact upon any version after Firefox 28.
Jon Gregory 30 個解決方法 242 個答案

Ok thanks thats good to know.

Ok thanks thats good to know.

提出問題者

As requested.

As requested.
Jon Gregory 30 個解決方法 242 個答案

Well, from what I see here, you don't have a firefox account, and sync is not enabled.

Well, from what I see here, you don't have a firefox account, and sync is not enabled.
the-edmeister
  • Top 25 Contributor
  • Moderator
5411 個解決方法 40290 個答案

選擇的解決方法

I concur - Sync isn't enabled in that Profile.

I concur - Sync isn't enabled in that Profile.

提出問題者

Thanks for that confirmation, but I'm still having benchmark problems and would like to get rid of Sync to be on the safe side. Any ideas?

Thanks for that confirmation, but I'm still having benchmark problems and would like to get rid of Sync to be on the safe side. Any ideas?
Jon Gregory 30 個解決方法 242 個答案

You can't take sync out of Firefox. And from what I can tell, you don't have sync. So as far as this goes you have already gotten rid of sync, or rather, never had sync to begin with. Therefore, you shouldn't be having any sync related problems.

-Jon

You can't take sync out of Firefox. And from what I can tell, you don't have sync. So as far as this goes you have already gotten rid of sync, or rather, never had sync to begin with. Therefore, you shouldn't be having any sync related problems. -Jon

提出問題者

Thank you Jon. You've been very helpful. I should have been more specific in my latest reply: I used (old) Sync briefly before switching to Xmarks in order to sync with Chrome. Xmarks is ducking and weaving regarding the problems I'm having with its sync, and I'm trying to eliminate the excuses.

Thank you Jon. You've been very helpful. I should have been more specific in my latest reply: I used (old) Sync briefly before switching to Xmarks in order to sync with Chrome. Xmarks is ducking and weaving regarding the problems I'm having with its sync, and I'm trying to eliminate the excuses.
Jon Gregory 30 個解決方法 242 個答案

Alright. This link should provide you with an option to delete your sync account as long as you can remember the correct email and credentials.

http://account.services.mozilla.com/

Alright. This link should provide you with an option to delete your sync account as long as you can remember the correct email and credentials. http://account.services.mozilla.com/
Jon Gregory 30 個解決方法 242 個答案

Actually, I think thats just for Firefox 29 and earlier. It is probably on the manage account in sync in preferences, but since you don't have sync enabled, its not going to be the problem, so you don't have to worry about that. Sync isn't the problem for XMark.

Actually, I think thats just for Firefox 29 and earlier. It is probably on the manage account in sync in preferences, but since you don't have sync enabled, its not going to be the problem, so you don't have to worry about that. Sync isn't the problem for XMark.