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Videos freezing when i watch an episode

已張貼

i tried watching an episode of Friends on vodlocker & gorillavid & it starts to skip, the video become staticky, changes to green then crashes. (shockwave)

also Pandora does the same thing. i listen to a song, it starts to skip, shockwave crash box pops up. i stop the plugin then the tab closes.

i allow Adobe flash to run on the page.

i have no add ons or downloads. i reset firefox yesterday. i'm confused as to whats wrong.

i tried watching an episode of Friends on vodlocker & gorillavid & it starts to skip, the video become staticky, changes to green then crashes. (shockwave) also Pandora does the same thing. i listen to a song, it starts to skip, shockwave crash box pops up. i stop the plugin then the tab closes. i allow Adobe flash to run on the page. i have no add ons or downloads. i reset firefox yesterday. i'm confused as to whats wrong.

額外的系統細節

已安裝的外掛程式

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.10
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.55.2 for Mozilla browsers
  • McAfee MSC FF plugin DLL
  • Shockwave Flash 15.0 r0
  • Shockwave Flash 11.5 r502
  • 4.0.50401.0
  • WildTangent Games App V2 Presence Detector
  • NPWLPG

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0

更多資訊

提出問題者

thanks Fred you're a peach.

i tried going to adobe & got this message. i'll try again later.

thanks Fred you're a peach. i tried going to adobe & got this message. i'll try again later.

提出問題者

omg i finally got adobe to uninstall. no more shockwave 11 or 15 in my add ons. yay!!!!!!

i am about to start jumping up & down.

now i'm just waiting for the adobe site to stop being weird & let me update to 16.

hopefully tomorrow all will be good.

omg i finally got adobe to uninstall. no more shockwave 11 or 15 in my add ons. yay!!!!!! i am about to start jumping up & down. now i'm just waiting for the adobe site to stop being weird & let me update to 16. hopefully tomorrow all will be good.

提出問題者

when i went to click on the download i got this Unknown Publisher.

everything seems to be ok til i got there.

when i went to click on the download i got this Unknown Publisher. everything seems to be ok til i got there.
FredMcD
  • Top 10 Contributor
4220 個解決方法 58909 個答案

When ever you see that message box, look at the program listed. If you know the program is okay, press the Run button. This is a Windows alert. And a lot of times, it does its job tooooo well.

When ever you see that message box, look at the program listed. If you know the program is okay, press the '''Run''' button. This is a Windows alert. And a lot of times, it does its job tooooo well.

提出問題者

so i should click run b/c i'm about to click it. & see what happens. crosses fingers.

i got the link from here so i trust it.

wait i changed my mind.

so i should click run b/c i'm about to click it. & see what happens. crosses fingers. i got the link from here so i trust it. wait i changed my mind.

由 UserofFirefox2014 於 修改

提出問題者

i know its a holiday but, i'm sorry i have to BUMP this. shows are starting to come back from their mid season finales.

should i try installing adobe again.

i know its a holiday but, i'm sorry i have to BUMP this. shows are starting to come back from their mid season finales. should i try installing adobe again.
FredMcD
  • Top 10 Contributor
4220 個解決方法 58909 個答案

Yes, just follow the normal instructions. As long as you get a program from someone that it trusted, there should be no install problem.


Troubleshoot Shockwave Player installation | Windows Troubleshoot Shockwave Player installation | Mac OS

https://support.mozilla.org/en-US/kb/adobe-flash-plugin-has-crashed

https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix-problems


If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

Yes, just follow the normal instructions. As long as you get a program from someone that it trusted, there should be no install problem. ------------------ '''[http://helpx.adobe.com/shockwave/kb/troubleshoot-shockwave-player-installation-windows.html Troubleshoot Shockwave Player installation | Windows]''' '''[http://helpx.adobe.com/shockwave/kb/troubleshoot-shockwave-player-installation-mac.html Troubleshoot Shockwave Player installation | Mac OS]''' '''https://support.mozilla.org/en-US/kb/adobe-flash-plugin-has-crashed''' '''https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix-problems''' If you have problems with current Shockwave Flash plugin versions then check this: * see if there are updates for your graphics drive drivers '''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration''' * disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later) '''https://forums.adobe.com/message/4468493#TemporaryWorkaround''' * disable hardware acceleration in the Flash plugin '''https://forums.adobe.com/thread/891337''' See also: * '''http://kb.mozillazine.org/Flash#Troubleshooting'''

提出問題者

ok i don't know what i'm doing wrong.

i downloaded it, double clicked on it, clicked save. clicked yes to make changes. but it stops at step two.

i know i'm supposed to be close out of firefox to let it complete.

when i tried to click on the download again i got the executable file again.

ok i don't know what i'm doing wrong. i downloaded it, double clicked on it, clicked save. clicked yes to make changes. but it stops at step two. i know i'm supposed to be close out of firefox to let it complete. when i tried to click on the download again i got the executable file again.
FredMcD
  • Top 10 Contributor
4220 個解決方法 58909 個答案

UserofFirefox2014 said

clicked yes to make changes. but it stops at step two.

What changes?

''UserofFirefox2014 [[#answer-671987|said]]'' <blockquote> clicked yes to make changes. but it stops at step two. </blockquote> What changes?

提出問題者

here step 4

adobe

on the adobe step 1-3, it stop at step 2 the Initializing.

here step 4 [http://get.adobe.com/flashplayer/modal/?content=flashhelp&loc=en&fakeajax adobe] on the adobe step 1-3, it stop at step 2 the Initializing.
FredMcD
  • Top 10 Contributor
4220 個解決方法 58909 個答案

Open the Downloads Manager <Control> J

Find the file. Right click and select run / launch the file.

Open the Downloads Manager '''<Control> J''' Find the file. Right click and select run / launch the file.

提出問題者

there is no run

even when i get this box there is no run only save

Screen

i did it as a link, the pic won't upload

there is no run even when i get this box there is no run only save [http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows-rvm/_jcr_content/main-pars/procedure_7/proc_par/step_2/step_par/image.img.jpg/cps5.jpg Screen] i did it as a link, the pic won't upload
FredMcD
  • Top 10 Contributor
4220 個解決方法 58909 個答案

Open the Download Manager, right click and select Open Folder. Then run the program.

Open the Download Manager, right click and select '''Open Folder.''' Then run the program.

提出問題者

I doubled click. i know its in run, but its not doing anything. i tried to run as admin but it says only one thing could run at a time

should firefox be closed.

i still haven't got this box.

step 5

I doubled click. i know its in run, but its not doing anything. i tried to run as admin but it says only one thing could run at a time should firefox be closed. i still haven't got this box. [http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows-rvm/_jcr_content/main-pars/procedure_2/proc_par/step_8/step_par/image.img.png/license_agreement.png step 5]
FredMcD
  • Top 10 Contributor
4220 個解決方法 58909 個答案

Lets do this from the beginning;

Download the full installer (if you already have it, continue on) Open the folder where the installer is located. Close ALL OTHER PROGRAMS  ! Now run the installer.

Lets do this from the beginning; Download the full installer (if you already have it, continue on) Open the folder where the installer is located. Close '''ALL OTHER PROGRAMS !''' Now run the installer.

提出問題者

ok Fred i think we're making progress. i'm getting further than i've ever been.

i googled why there was no run button in the downloads, i guess they had got rid of it.

i installed an extension to get it back. everything is looking good til i got a gray box that i can't close out of.

ok Fred i think we're making progress. i'm getting further than i've ever been. i googled why there was no run button in the downloads, i guess they had got rid of it. i installed an extension to get it back. everything is looking good til i got a gray box that i can't close out of.

提出問題者

Fred my love come back. :(

Fred my love come back. :(
FredMcD
  • Top 10 Contributor
4220 個解決方法 58909 個答案

My ears are burning, is someone talking about me?


That box is the installer, and I said to Close All Other Programs.

My ears are burning, is someone talking about me? That box is the installer, and I said to '''Close All Other Programs.'''

提出問題者

ok i think i know what the problem is now. i have a Windows 64-bit. (first time seeing this box)

there is an option- Need Flash Player for a different computer?

do i click it?

i can't seem to get past after i click yes for the adobe changes. the installer box doesn't even show anymore.

everything is closed out.

i found this (scroll to the bottom)

64

i just want this to be over, its been 2 weeks.

i am so sorry Fred & everyone else.

ok i think i know what the problem is now. i have a Windows 64-bit. (first time seeing this box) there is an option- Need Flash Player for a different computer? do i click it? i can't seem to get past after i click yes for the adobe changes. the installer box doesn't even show anymore. everything is closed out. i found this (scroll to the bottom) [http://helpx.adobe.com/flash-player/kb/flash-player-64-bit-operating.html 64] i just want this to be over, its been 2 weeks. i am so sorry Fred & everyone else.
FredMcD
  • Top 10 Contributor
4220 個解決方法 58909 個答案

When you access those type of install pages, it reads the current information from the computer and the browser. Then it displays the program(s) for that combination. If you were to access the same site using a different setup, that setup would be displayed.


Follow the prompts on screen, and the instructions I gave you.

When you access those type of install pages, it reads the current information from the computer and the browser. Then it displays the program(s) for that combination. If you were to access the same site using a different setup, that setup would be displayed. ------------- Follow the prompts on screen, and the instructions I gave you.