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My Garmin plugin for Mac no longer sees my connected device

  • 2 回覆
  • 2 有這個問題
  • 9 次檢視
  • 最近回覆由 Frank1234

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I updated Firefox to 34.0.5, Every time i now log into Garmin for updates it downloads a Communicator Plugin but then it no longer recognizes my Garmin device (after restart) - says it cant detect the device even though it is plugged in (to my laptop, running OS Mav.

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Hello Frank1234, it seems (in your system details) that you have 2 versions of plugin installed, any luck if you disable the older "Garmin Communicator Plug-in Version 4.1.0.0", keep only the latest "Garmin Communicator Plug-in Version 4.2.0.0" ?

thank you

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There were both versions present so i disabled 4.1.0.0; did note that 4.2.0.0 is a Beta. Always Activate switched on for this one checked but sadly it says No device connected & then tries to locate it, unsuccessfully....

ideato said

Hello Frank1234, it seems (in your system details) that you have 2 versions of plugin installed, any luck if you disable the older "Garmin Communicator Plug-in Version 4.1.0.0", keep only the latest "Garmin Communicator Plug-in Version 4.2.0.0" ? thank you