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技術支援討論區

I get chinese characters on my active tab as I'm using a website.

已張貼

This just started happening. I reinstalled firefox and it still happens.

This just started happening. I reinstalled firefox and it still happens.

額外的系統細節

已安裝的外掛程式

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.10
  • Foxit Reader Plug-In For Firefox and Netscape
  • GEPlugin
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.71.2 for Mozilla browsers
  • McAfee MSS+ NPAPI Plugin
  • McAfee MSC FF plugin DLL
  • McAfee Virtual Technician plugin
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • RealDownloader Plugin
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealPlayer Download Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • Shockwave Flash 14.0 r0
  • Shockwave Flash 13.0 r0
  • Shockwave Flash 11.8 r800
  • Shockwave Flash 15.0 r0
  • 5.1.30514.0
  • NPWLPG
  • iTunes Detector Plug-in

應用程式

  • Firefox 34.0.5
  • 使用者代理:Mozilla/5.0 (Windows NT 6.1; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/34.0.5/WINNT/en-US/

擴充套件

  • Add to Amazon Wish List Button 1.10 (amznUWL2@amazon.com)
  • AddThis 3.5.9 ({3e0e7d2a-070f-4a47-b019-91fe5385ba79})
  • Embedded Objects 2.9 (firefox@red-cog.com)
  • McAfee SiteAdvisor 3.7.1 ({4ED1F68A-5463-4931-9384-8FFF5ED91D92})
  • StumbleUpon 4.18 ({AE93811A-5C9A-4d34-8462-F7B864FC4696})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Ask Toolbar 3.15.23.36191 (toolbar@ask.com) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: ATI Radeon HD 5450
  • adapterDescription2:
  • adapterDeviceID: 0x68f9
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterSubsysID: 010e1028
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 5-17-2010
  • driverDate2:
  • driverVersion: 8.740.0.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (ATI Radeon HD 5450 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

修改過的偏好設定

  • accessibility.typeaheadfind: True
  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 1
  • browser.cache.memory.capacity: 15000
  • browser.display.background_color: #C0C0C0
  • browser.display.use_system_colors: True
  • browser.fixup.alternate.enabled: False
  • browser.history_expire_days.mirror: 28
  • browser.history_expire_days_min: 10
  • browser.places.importBookmarksHTML: False
  • browser.places.importDefaults: False
  • browser.places.leftPaneFolderId: -1
  • browser.places.migratePostDataAnnotations: False
  • browser.places.smartBookmarksVersion: 7
  • browser.places.updateRecentTagsUri: False
  • browser.search.useDBForOrder: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20141126041045
  • browser.startup.homepage: http://my.yahoo.com/
  • browser.startup.homepage_override.buildID: 20141126041045
  • browser.startup.homepage_override.mstone: 34.0.5
  • dom.disable_window_status_change: False
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 34.0.5
  • font.internaluseonly.changed: True
  • general.useragent.extra.microsoftdotnet: ( .NET CLR 3.5.30729; .NET4.0C)
  • gfx.blacklist.suggested-driver-version: 10.6
  • gfx.direct3d.last_used_feature_level_idx: 0
  • keyword.URL: https://search.yahoo.com/search?fr=mcafee&type=B111US0D20140325&p=
  • media.gmp-gmpopenh264.lastUpdate: 1415372962
  • media.gmp-gmpopenh264.version: 1.1
  • media.gmp-manager.lastCheck: 1418220014
  • network.cookie.prefsMigrated: True
  • network.http.pipelining: True
  • network.http.pipelining.maxrequests: 30
  • network.http.proxy.pipelining: True
  • network.protocol-handler.expose.mailto: True
  • network.protocol-handler.external.mailto: False
  • places.database.lastMaintenance: 1418229010
  • places.history.expiration.transient_current_max_pages: 104858
  • places.history.expiration.transient_optimal_database_size: 167772160
  • places.last_vacuum: 1303224239
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.npcouponprinter: 0
  • plugin.state.npmozcouponprinter: 0
  • privacy.clearOnShutdown.cookies: False
  • privacy.clearOnShutdown.formdata: False
  • privacy.clearOnShutdown.history: False
  • privacy.cpd.formdata: False
  • privacy.item.formdata: False
  • privacy.item.history: False
  • privacy.popups.showBrowserMessage: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.disable_button.openCertManager: False
  • security.disable_button.openDeviceManager: False
  • security.OCSP.disable_button.managecrl: False
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 0
  • storage.vacuum.last.places.sqlite: 1418166366

其他

  • User JS: 是
  • 輔助功能: 否
philipp
  • Top 25 Contributor
  • Moderator
5330 個解決方法 23532 個答案

有幫助的回覆

hello omarcat, some other affected users tied the issue to the mcafee site advisor extension - please try to disable or remove that in case you have it present.

http://service.mcafee.com/faqdocument.aspx?id=TS100162

hello omarcat, some other affected users tied the issue to the mcafee site advisor extension - please try to disable or remove that in case you have it present. http://service.mcafee.com/faqdocument.aspx?id=TS100162

提出問題者

I read that some people think it's a virus.

I read that some people think it's a virus.
philipp
  • Top 25 Contributor
  • Moderator
5330 個解決方法 23532 個答案

no worries, it's nothing malicious, but it is caused by this one addon which appears to have compatibility issues with firefox 34...

no worries, it's nothing malicious, but it is caused by this one addon which appears to have compatibility issues with firefox 34...

提出問題者

I called McAfee and they are unaware of this problem.

I called McAfee and they are unaware of this problem.
cor-el
  • Top 10 Contributor
  • Moderator
17670 個解決方法 159854 個答案

選擇的解決方法

See also these SUMO threads: *[[/questions/1034427]] *[[/questions/1027393]] *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

有幫助的回覆

I disabled the add-on, restarted Firefox. I enabled the add-on, restarted Firefox. Now everything is ok. I didn't have to uninstall the add-on.

Thank you for your help.

I disabled the add-on, restarted Firefox. I enabled the add-on, restarted Firefox. Now everything is ok. I didn't have to uninstall the add-on. Thank you for your help.
dman 0 個解決方法 1 個答案

I disabled my site advisor and the problem is gone

I disabled my site advisor and the problem is gone