I believe Firefox keep causing blue screen, I already disabled 'hardware accelation'. In safe mode, it's ok. 的最新解答https://support.mozilla.org/zh-TW/questions/10350112014-12-09T01:42:09-08:00does it make a difference when you set javascript.options.baselinejit in about:config to false and r2014-12-09T01:42:09-08:00philipphttps://support.mozilla.org/zh-TW/questions/1035011#answer-662452<p>does it make a difference when you set javascript.options.baselinejit in about:config to false and restart the browser? (this will disable the js just-in-time compiler which is also inactive during safemode)
</p>No. No problem at safe model. Is that any possible some add-on or extension not working good with ne2014-12-09T01:36:02-08:00truelieshttps://support.mozilla.org/zh-TW/questions/1035011#answer-662449<p>No. No problem at safe model. Is that any possible some add-on or extension not working good with newest firefox cause blue screen?
</p>Start Firefox in Safe Mode {web Link} by holding down the
<Shift (Mac Options) > key, and the2014-12-08T23:08:42-08:00fredmcd-hotmailhttps://support.mozilla.org/zh-TW/questions/1035011#answer-662378<p>Start <strong><a href="https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode" rel="nofollow">Firefox in Safe Mode</a></strong> {web Link} by holding down the
<strong>&lt;Shift <em>(Mac Options)</em> &gt;</strong> key, and then starting Firefox. Is the problem still there?
</p>
<hr>
<p>Start your <strong>Computer</strong> in safe mode. Then start Firefox. Try <strong>Safe</strong> web sites.
</p><p><strong><a href="http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode" rel="nofollow">Starting The Computer In Safe Mode;<br>Free Online Encyclopedia</a></strong>
</p>Yes. It's my homepage.
I already turned off at advanced->general->Use hardware acceleration. S2014-12-08T11:37:14-08:00truelieshttps://support.mozilla.org/zh-TW/questions/1035011#answer-662250<p>Yes. It's my homepage.
I already turned off at advanced-&gt;general-&gt;Use hardware acceleration. Still not stable with Blu screen when using firefox
</p>Tested the memory. It passed.
2014-12-08T11:34:59-08:00truelieshttps://support.mozilla.org/zh-TW/questions/1035011#answer-662249<p>Tested the memory. It passed.
</p>Is this what you want as the home page?
browser.startup.homepage: 163.com|sohu.com|cnn.com|http://ww2014-12-08T09:29:10-08:00fredmcd-hotmailhttps://support.mozilla.org/zh-TW/questions/1035011#answer-662183<p>Is this what you want as the home page?
</p><p>browser.startup.homepage: <a href="http://163.com" rel="nofollow">163.com</a>|<a href="http://sohu.com" rel="nofollow">sohu.com</a>|<a href="http://cnn.com" rel="nofollow">cnn.com</a>|<a href="http://www.voachinese.com/" rel="nofollow">http://www.voachinese.com/</a>
</p>Start Firefox in Safe Mode {web link}
While you are in safe mode;
Type about:preferences#advanced<2014-12-08T09:25:37-08:00fredmcd-hotmailhttps://support.mozilla.org/zh-TW/questions/1035011#answer-662180<p><strong><a href="https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode" rel="nofollow">Start Firefox in Safe Mode</a></strong> {web link}
While you are in safe mode;
</p><p>Type <strong>about:preferences#advanced</strong>&lt;Enter&gt; in the address bar.
</p><p>Under <strong>Advanced,</strong> Select <strong>General.</strong>
Look for and turn off <strong>Use Hardware Acceleration</strong>.
</p><p>Poke around safe web sites. Are there any problems?
</p><p>Then restart.
</p>
<hr>
<p>While still in Safe Mode,
</p><p>Some of your crash reports weren’t sent to the Mozilla Servers.
</p><p>In the address bar, type <strong>about:crashes</strong>&lt;enter&gt;.<strong> Note:</strong> If any reports do not
have <strong>BP</strong> in front of the numbers, click it and select <strong>Submit</strong>.
</p><p>Using your mouse, <strong>mark</strong> the most <strong>resent 7 - 10</strong> crash reports, and
<strong>copy</strong> them. Now go to the reply box below and <strong>paste</strong> them in.
</p>no, nothing in particular that stood out from your troubleshooting info unfortunately.
when there i2014-12-08T03:50:57-08:00philipphttps://support.mozilla.org/zh-TW/questions/1035011#answer-662042<p>no, nothing in particular that stood out from your troubleshooting info unfortunately.
when there is a wide range of signatures then i would speculate that your hardware might be involved in the issue as well. can you test the integrity of your RAM with a tool like <a href="http://www.memtest.org?" rel="nofollow">www.memtest.org?</a>
</p>Seems Each time got a different Blue screen, like memory page etc... Did you see any problem on the 2014-12-08T03:47:54-08:00truelieshttps://support.mozilla.org/zh-TW/questions/1035011#answer-662041<p>Seems Each time got a different Blue screen, like memory page etc... Did you see any problem on the 'troubleshooting information'?
</p>what kind of information are you getting about the BSODs when you are using a tool like http://www.n2014-12-08T03:17:12-08:00philipphttps://support.mozilla.org/zh-TW/questions/1035011#answer-662029<p>what kind of information are you getting about the BSODs when you are using a tool like <a href="http://www.nirsoft.net/utils/blue_screen_view.html?" rel="nofollow">http://www.nirsoft.net/utils/blue_screen_view.html?</a>
</p><p>please also run a full scan of your system with the security software already in place together with different other tools like the <a href="http://www.malwarebytes.org/products/malwarebytes_free" rel="nofollow">free version of malwarebytes</a>, <a href="http://www.bleepingcomputer.com/download/adwcleaner/" rel="nofollow">adwcleaner</a> &amp; <a href="http://www.microsoft.com/security/scanner/default.aspx" rel="nofollow">microsoft safety scanner</a>.
</p>What's the reason to do this?
2014-12-08T01:56:24-08:00truelieshttps://support.mozilla.org/zh-TW/questions/1035011#answer-661999<p>What's the reason to do this?
</p>Application Basics
Name: Firefox
Version: 34.0
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2014-12-08T01:55:29-08:00truelieshttps://support.mozilla.org/zh-TW/questions/1035011#answer-661998<p>Application Basics
</p>
<hr>
<p>Name: Firefox
Version: 34.0
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0
Multiprocess Windows: 0/1
</p><p>Crash Reports for the Last 3 Days
</p>
<hr>
<p>Report ID: bp-0c261be2-374d-43c2-8dd3-04cec2141207
Submitted: 18 hours ago
</p><p>Report ID: bp-e4a15acb-b7ae-44a1-8ea4-f3d622141207
Submitted: 2 days ago
</p><p>All Crash Reports (including 18 pending crashes in the given time range)
</p><p>Extensions
</p>
<hr>
<p>Name: Adobe Acrobat - Create PDF
Version: 2.0
Enabled: false
ID: web2pdfextension@web2pdf.adobedotcom
</p><p>Name: DBankPlugin
Version: 1.1.0.3
Enabled: false
ID: HighSpeedDownload@dbank.com
</p><p>Name: Firebug
Version: 2.0.6
Enabled: false
ID: firebug@software.joehewitt.com
</p><p>Name: Flashblock
Version: 1.5.17
Enabled: false
ID: {3d7eb24f-2740-49df-8937-200b1cc08f8a}
</p><p>Name: Garmin Communicator
Version: 4.1.0
Enabled: false
ID: {195A3098-0BD5-4e90-AE22-BA1C540AFD1E}
</p><p>Name: HttpWatch Professional Edition
Version: 9.1.13
Enabled: false
ID: {1E2593B2-E106-4697-BCE7-A9D30DE05D73}
</p><p>Name: Logitech Flow Scroll
Version: 4.00.33
Enabled: false
ID: {5D3F3872-91E9-4d59-AD9F-AA174A3145DD}
</p><p>Name: Microsoft .NET Framework Assistant
Version: 0.0.0
Enabled: false
ID: {20a82645-c095-46ed-80e3-08825760534b}
</p><p>Name: RealPlayer Browser Record Plugin
Version: 15.0.0
Enabled: false
ID: {ABDE892B-13A8-4d1b-88E6-365A6E755758}
</p><p>Name: Thunder Extension
Version: 4.6
Enabled: false
ID: {1B33E42F-EF14-4cd3-B6DC-174571C4349C}
</p><p>Name: 惠惠购物助手【网易出品】
Version: 3.2
Enabled: false
ID: gouwuassistant@gouwu.youdao.com
</p><p>Graphics
</p>
<hr>
<p>Adapter Description: ATI Radeon HD 4800 Series
Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Adapter RAM: 512
Device ID: 0x9440
DirectWrite Enabled: false (6.2.9200.16571)
Driver Date: 11-16-2012
Driver Version: 8.970.100.7000
GPU #2 Active: false
GPU Accelerated Windows: 0/1 Basic (OMTC)
Subsys ID: 0502174b
Vendor ID: 0x1002
WebGL Renderer: Google Inc. -- ANGLE (ATI Radeon HD 4800 Series Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: true
AzureCanvasBackend: skia
AzureContentBackend: cairo
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
</p><p>Important Modified Preferences
</p>
<hr>
<p>accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.frecency_experiment: 4
browser.places.smartBookmarksVersion: 7
browser.sessionstore.upgradeBackup.latestBuildID: 20141125180439
browser.startup.homepage: <a href="http://163.com" rel="nofollow">163.com</a>|<a href="http://sohu.com" rel="nofollow">sohu.com</a>|<a href="http://cnn.com" rel="nofollow">cnn.com</a>|<a href="http://www.voachinese.com/" rel="nofollow">http://www.voachinese.com/</a>
browser.startup.homepage_override.buildID: 20141125180439
browser.startup.homepage_override.mstone: 34.0
browser.tabs.closeButtons: 1
browser.tabs.drawInTitlebar: false
browser.tabs.warnOnClose: false
dom.mozApps.used: true
extensions.lastAppVersion: 34.0
font.internaluseonly.changed: true
gfx.direct2d.disabled: true
gfx.direct3d.last_used_feature_level_idx: 0
layers.acceleration.disabled: true
media.gmp-gmpopenh264.lastUpdate: 1413310455
media.gmp-gmpopenh264.version: 1.1
media.gmp-manager.lastCheck: 1418015988
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1418058461
places.history.expiration.transient_current_max_pages: 104858
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
plugin.state.np_115download_plugin: 0
plugin.state.npalidcp: 1
plugin.state.npaliedit: 0
plugin.state.npalipaydhc: 1
plugin.state.npalisecctrl: 1
plugin.state.npamazonmp3downloaderplugin: 0
plugin.state.npbfwebbrowserplugin: 0
plugin.state.npdapctrl: 0
plugin.state.npdeployjava: 0
plugin.state.npgarmin: 0
plugin.state.npqqmailwebkit: 0
plugin.state.npqqphonemanagerext: 0
plugin.state.npqzonemusic: 0
plugin.state.npwebstrom: 0
plugin.state.npxfplugin: 0
plugin.state.npxunlei: 0
plugin.state.npyunwebdetect: 2
[...]
privacy.cpd.cookies: false
privacy.cpd.offlineApps: true
privacy.cpd.sessions: false
privacy.sanitize.migrateFx3Prefs: true
privacy.sanitize.timeSpan: 0
security.tls.version.min: 0
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1416171768
</p><p>Important Locked Preferences
</p>
<hr>
<p>JavaScript
</p>
<hr>
<p>Incremental GC: true
</p><p>Accessibility
</p>
<hr>
<p>Activated: false
Prevent Accessibility: 0
</p><p>Library Versions
</p>
<hr>
<p>NSPR
Expected minimum version: 4.10.7
Version in use: 4.10.7
</p><p>NSS
Expected minimum version: 3.17.2 Basic ECC
Version in use: 3.17.2 Basic ECC
</p><p>NSSSMIME
Expected minimum version: 3.17.2 Basic ECC
Version in use: 3.17.2 Basic ECC
</p><p>NSSSSL
Expected minimum version: 3.17.2 Basic ECC
Version in use: 3.17.2 Basic ECC
</p><p>NSSUTIL
Expected minimum version: 3.17.2
Version in use: 3.17.2
</p><p>Experimental Features
</p>
<hr>You can remove print prefs if those are making up a large part of that data.
You can try to disabl2014-12-08T01:51:10-08:00cor-elhttps://support.mozilla.org/zh-TW/questions/1035011#answer-661994<p>You can remove print prefs if those are making up a large part of that data.
</p>
<hr>
<p>You can try to disable OMTC and leave hardware acceleration in Firefox enabled.
</p>
<ul><li><b>about:config</b> page: <b>layers.offmainthreadcomposition.enabled</b> = false
</li></ul>
<p>You can check the Windows event log for details of the BSOD crashes.
</p>
<ul><li><a href="http://windows.microsoft.com/en-us/windows/open-event-viewer" rel="nofollow">http://windows.microsoft.com/en-us/windows/open-event-viewer</a>
</li></ul>ok thanks, can you then put it into a site like https://pastebin.mozilla.org and provide a link to i2014-12-08T01:24:13-08:00philipphttps://support.mozilla.org/zh-TW/questions/1035011#answer-661976<p>ok thanks, can you then put it into a site like <a href="https://pastebin.mozilla.org" rel="nofollow">https://pastebin.mozilla.org</a> and provide a link to it instead?
</p>Can't post, it says:
Please keep the length of your content to 10,000 characters or less. It is curr2014-12-08T01:19:13-08:00truelieshttps://support.mozilla.org/zh-TW/questions/1035011#answer-661974<p>Can't post, it says:
</p><p>Please keep the length of your content to 10,000 characters or less. It is currently 15,377 characters.
</p>hello truelies, could you go to the firefox menu ≡ > help ? > troubleshooting information2014-12-08T01:14:58-08:00philipphttps://support.mozilla.org/zh-TW/questions/1035011#answer-661971<p>hello truelies, could you go to the firefox <em>menu ≡ &gt; help&nbsp;? &gt; troubleshooting information</em>, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...
</p><p>thank you!
</p>