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技術支援討論區

I can't read PDF files online, they must be saved. How can I go back to having the option to read them online?

已張貼

When I click on a link to view a PDF file, Firefox tries to make me save the file. This started when I clicked the "do this every time" check box for ONE file. Now I can't undo the selection and my Applications Options control window is completely blank: not only are no PDF options available, no options are available for ANY file type. I have to use Google Chrome to view PDFs online without saving them. I'm running Firefox version 34.0 but the problem started with version 33.

When I click on a link to view a PDF file, Firefox tries to make me save the file. This started when I clicked the "do this every time" check box for ONE file. Now I can't undo the selection and my Applications Options control window is completely blank: not only are no PDF options available, no options are available for ANY file type. I have to use Google Chrome to view PDFs online without saving them. I'm running Firefox version 34.0 but the problem started with version 33.

被選擇的解決方法

Did you look here ? https://support.mozilla.org/en-US/kb/view-pdf-files-firefox-without-downloading-them The last section "If PDF files are downloaded instead of displayed, try these solutions" seems to concern your problem.

If it doesn't work, maybe installing a pdf viewer could solve it ? Back to the link, the middle section talks about it too.

從原來的回覆中察看解決方案 1

額外的系統細節

已安裝的外掛程式

  • ActiveTouch General Plugin Container Version 105
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.9
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.5"
  • Coupons, Inc. Coupon Printer 5.0.1.0
  • Deposit Driver
  • GEPlugin
  • Version 5.38.8.0
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.71.2 for Mozilla browsers
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • LastPass Plugin
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • Plug-in for detecting Nero Kwik Media.
  • NPWLPG
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • RealPlayer Download Plugin
  • This plug-in enables downloading of HTML5 videos
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • Shockwave Flash 15.0 r0
  • 5.1.30514.0
  • WildTangent Games App V2 Presence Detector
  • iTunes Detector Plug-in

應用程式

  • Firefox 34.0.5
  • 使用者代理:Mozilla/5.0 (Windows NT 6.1; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/34.0.5/WINNT/en-US/

擴充套件

  • Adblock Plus 2.6.6 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Blur (Formerly DoNotTrackMe) 4.5.1334 (donottrackplus@abine.com)
  • DownloadHelper 4.9.24 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • EPUBReader 1.4.2.6 ({5384767E-00D9-40E9-B72F-9CC39D655D6F})
  • feedly 16.0.528 (feedly@devhd)
  • FireFTP 2.0.21 ({a7c6cf7f-112c-4500-a7ea-39801a327e5f})
  • InvisibleHand 3.9.48 (canitbecheaper@trafficbroker.co.uk)
  • LastPass 3.1.54 (support@lastpass.com)
  • Norton Toolbar 2014.7.9.8 ({2D3F3651-74B9-4795-BDEC-6DA2F431CB62})
  • Personas Plus 1.7.3 (personas@christopher.beard)
  • Skip Addon Compatibility Check 3 (skip_compatibility_check@sdrocking.com)
  • Skype Click to Call 7.3.16540.9015 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A})
  • Tab Mix Plus 0.4.1.5.2 ({dc572301-7619-498c-a57d-39143191b318})
  • Tile Tabs 11.13 (tiletabs@DW-dev)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • BetterLinks 1.0.36 (smartlinks@getsmartlinks.com) (Inactive)
  • Forecastfox 2.2.2 ({0538E3E3-7E9B-4d49-8831-A227C80A7AD3}) (Inactive)
  • RealDownloader 17.0.15 ({338950EA-82DB-44C1-930D-0C28E023C9F0}) (Inactive)
  • SeoQuake 2.8.15 ({317B5128-0B0B-49b2-B2DB-1E7560E16C74}) (Inactive)
  • Wondershare Video Converter Ultimate 7.1.0 (WSVCU@Wondershare.com) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: NVIDIA GeForce 8600 GT
  • adapterDescription2:
  • adapterDeviceID: 0x0401
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterSubsysID: 404a1682
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 7-2-2014
  • driverDate2:
  • driverVersion: 9.18.13.4052
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce 8600 GT Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

修改過的偏好設定

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 2
  • browser.places.smartBookmarksVersion: 7
  • browser.search.useDBForOrder: True
  • browser.sessionstore.resume_from_crash: False
  • browser.sessionstore.upgradeBackup.latestBuildID: 20141126041045
  • browser.startup.homepage: https://www.google.com/?gws_rd=ssl
  • browser.startup.homepage_override.buildID: 20131112160018
  • browser.startup.homepage_override.mstone: ignore
  • browser.tabs.drawInTitlebar: False
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 34.0.5
  • font.internaluseonly.changed: True
  • gfx.direct3d.last_used_feature_level_idx: 1
  • keyword.URL: https://search.yahoo.com/yhs/search
  • media.gmp-gmpopenh264.lastUpdate: 1413405707
  • media.gmp-gmpopenh264.version: 1.1
  • media.gmp-manager.lastCheck: 1417716901
  • network.cookie.prefsMigrated: True
  • network.dns.disableIPv6: True
  • network.dnsCacheEntries: 200
  • network.dnsCacheExpiration: 240
  • network.http.connect.timeout: 60
  • network.http.keep-alive: True
  • network.http.keep-alive.timeout: 300
  • network.http.max-connections: 48
  • network.http.max-connections-per-server: 16
  • network.http.max-persistent-connections-per-proxy: 12
  • network.http.max-persistent-connections-per-server: 8
  • network.http.pipelining: True
  • network.http.pipelining.maxrequests: 4
  • network.http.proxy.keep-alive: True
  • network.http.proxy.pipelining: True
  • network.prefetch-next: True
  • places.database.lastMaintenance: 1417716903
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.java: 2
  • plugin.state.np_wtapp: 1
  • plugin.state.npadrdwf: 0
  • plugin.state.npdlplugin: 1
  • plugin.state.npgoogletalk: 1
  • plugin.state.npgtpo3dautoplugin: 1
  • plugin.state.npnv3dvstreaming: 0
  • plugin.state.npo1d: 1
  • plugin.state.nppl: 1
  • plugin.state.nprdadriver: 1
  • plugin.state.nprndlchromebrowserrecordext: 1
  • plugin.state.nprndlhtml5videoshim: 1
  • plugin.state.nprndlpepperflashvideoshim: 1
  • plugin.state.nprpplugin: 1
  • plugin.state.npwachk: 0
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 0
  • storage.vacuum.last.places.sqlite: 1417716971

其他

  • User JS: 否
  • 輔助功能: 否
Gnarrrk 3 個解決方法 50 個答案

選擇的解決方法

Did you look here ? https://support.mozilla.org/en-US/kb/view-pdf-files-firefox-without-downloading-them The last section "If PDF files are downloaded instead of displayed, try these solutions" seems to concern your problem.

If it doesn't work, maybe installing a pdf viewer could solve it ? Back to the link, the middle section talks about it too.

Did you look here ? https://support.mozilla.org/en-US/kb/view-pdf-files-firefox-without-downloading-them The last section "If PDF files are downloaded instead of displayed, try these solutions" seems to concern your problem. If it doesn't work, maybe installing a pdf viewer could solve it ? Back to the link, the middle section talks about it too.
cor-el
  • Top 10 Contributor
  • Moderator
17578 個解決方法 159009 個答案

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

You can rename (or delete) the mimeTypes.rdf file in the Firefox profile folder to reset all file actions.

You can use this button to go to the currently used Firefox profile folder:

Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem. *Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance *Do NOT click the Reset button on the Safe Mode start window *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes You can rename (or delete) the mimeTypes.rdf file in the Firefox profile folder to reset all file actions. *http://kb.mozillazine.org/mimeTypes.rdf *http://kb.mozillazine.org/File_types_and_download_actions#Resetting_download_actions You can use this button to go to the currently used Firefox profile folder: *Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder) *http://kb.mozillazine.org/Profile_folder_-_Firefox

提出問題者

Success! Thanks, Gnarrrk!

Success! Thanks, Gnarrrk!

提出問題者

Thanks for the reply, cor-el. Turns out I didn't need to try your suggestions but they may help someone else down the line (or me if I run into this problem again).

Thanks for the reply, cor-el. Turns out I didn't need to try your suggestions but they may help someone else down the line (or me if I run into this problem again).
cor-el
  • Top 10 Contributor
  • Moderator
17578 個解決方法 159009 個答案

Note that your System Details List shows two Adobe Reader plugins.

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.9
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.5"

You can find the installation path of all plugins on the about:plugins page.

Note that your System Details List shows two Adobe Reader plugins. * Adobe PDF Plug-In For Firefox and Netscape 11.0.9 * Adobe PDF Plug-In For Firefox and Netscape "9.5.5" You can find the installation path of all plugins on the <b>about:plugins</b> page. *http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins

提出問題者

Now hang on a second! How is it that you're reading my System Details List? I don't like this one bit and I'll thank you to stay out of my browser set-up.

Now hang on a second! How is it that you're reading my System Details List? I don't like this one bit and I'll thank you to stay out of my browser set-up.
Gnarrrk 3 個解決方法 50 個答案

You're welcome. And it's better that Cor-el reply too, cause he is infinitely more experienced than me. ;) Also, as he noticed, you have a lot of addons. Maybe a lot of programs installed and running under Windows too ? Computer sometimes a little slow ? Maybe a little cleaning (like with ccleaner) could be useful... And checking in Firefox if you really have the use of all the plugins and addons installed. As we have some addons in common, you could be interested by : - greasemonkey (anti-adblock killer Reek + youtube autoplay disabler) - lazarus : form recovery - noscript + redirect cleaner + self-destructing cookies + smart referer + wot - tree style tab + hide caption titlebar plus Enjoy !

You're welcome. And it's better that Cor-el reply too, cause he is infinitely more experienced than me. ;) Also, as he noticed, you have a lot of addons. Maybe a lot of programs installed and running under Windows too ? Computer sometimes a little slow ? Maybe a little cleaning (like with ccleaner) could be useful... And checking in Firefox if you really have the use of all the plugins and addons installed. As we have some addons in common, you could be interested by : - greasemonkey (anti-adblock killer Reek + youtube autoplay disabler) - lazarus : form recovery - noscript + redirect cleaner + self-destructing cookies + smart referer + wot - tree style tab + hide caption titlebar plus Enjoy !

提出問題者

Thanks, Gnarrrk. Actually, I do use CCleaner fairly often. My computer isn't slow but Firefox sure can be at times! When it needs over a Gig of RAM, something's wrong. Rebooting it solves that... for a while.

A lot of the plugins I have installed run only when called, so they're not active all the time. And given your and cor-el's concerns about how many plugins I have installed, your recommendation to install more is a little funny. Well intended, I'm sure, but ironic nonetheless.

What REALLY concerns me, though, is how you and he were able to see which plugins I have installed. Maybe that's part of the terms of service for Mozilla Support but it's more than a little creepy, given all the hacking that's going on on the web.

Thanks, Gnarrrk. Actually, I do use CCleaner fairly often. My computer isn't slow but Firefox sure can be at times! When it needs over a Gig of RAM, something's wrong. Rebooting it solves that... for a while. A lot of the plugins I have installed run only when called, so they're not active all the time. And given your and cor-el's concerns about how many plugins I have installed, your recommendation to install more is a little funny. Well intended, I'm sure, but ironic nonetheless. What REALLY concerns me, though, is how you and he were able to see which plugins I have installed. Maybe that's part of the terms of service for Mozilla Support but it's more than a little creepy, given all the hacking that's going on on the web.
cor-el
  • Top 10 Contributor
  • Moderator
17578 個解決方法 159009 個答案

有幫助的回覆

Part of the AAQ (ask a question) process is to ask if you want to supply troubleshooting information. Acknowledging this will install the Troubleshooter 1.1a (troubleshooter@mozilla.org) extension that also appears in the System Details, so it is likely that you have approved this. If you click the "More system details" link in the menu at the right of your first post then you can see what is send.

See also:

Part of the AAQ (ask a question) process is to ask if you want to supply troubleshooting information. Acknowledging this will install the Troubleshooter 1.1a (troubleshooter@mozilla.org) extension that also appears in the System Details, so it is likely that you have approved this. If you click the "More system details" link in the menu at the right of your first post then you can see what is send. See also: *https://support.mozilla.org/kb/Using+the+Troubleshooting+Information+page

由 cor-el 於 修改

提出問題者

That explained it. Thanks!

That explained it. Thanks!
Gnarrrk 3 個解決方法 50 個答案

I didn't mean to be ironic, but ok. ;) The more recent your computer is, the more addons you are able to install on your browser. This was why I asked first if your computer was slow. Then, it's better to choose the right addons for your use, and delete the unnecessary ones, for your browser to work better.

And, it is a good thing that you realize how easy it is to see what are the informations leacking while you're surfing. Test this : https://panopticlick.eff.org/ and enjoy ! :p

I didn't mean to be ironic, but ok. ;) The more recent your computer is, the more addons you are able to install on your browser. This was why I asked first if your computer was slow. Then, it's better to choose the right addons for your use, and delete the unnecessary ones, for your browser to work better. And, it is a good thing that you realize how easy it is to see what are the informations leacking while you're surfing. Test this : https://panopticlick.eff.org/ and enjoy ! :p