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技術支援討論區

My hard drive crashed, and I had to replace it. When I reinstalled Firefox, I had lost all my bookmarks. How can I retrieve them. Thanks.

已張貼

My hard drive crashed, and I had to replace it. When I reinstalled Firefox I had lost all my bookmarks and my entire profile. How do I retrieve them? Thanks.

My hard drive crashed, and I had to replace it. When I reinstalled Firefox I had lost all my bookmarks and my entire profile. How do I retrieve them? Thanks.

額外的系統細節

已安裝的外掛程式

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.9

應用程式

  • Firefox 33.1.1
  • 使用者代理:Mozilla/5.0 (Windows NT 6.3; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/33.1.1/WINNT/en-US/

擴充套件

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Anti-Banner 13.0.2.691 (anti_banner@kaspersky.com) (Inactive)
  • Dangerous Websites Blocker 13.0.2.691 (content_blocker@kaspersky.com) (Inactive)
  • Kaspersky URL Advisor 13.0.2.691 (url_advisor@kaspersky.com) (Inactive)
  • Safe Money 13.0.2.691 (online_banking@kaspersky.com) (Inactive)
  • Virtual Keyboard 13.0.2.691 (virtual_keyboard@kaspersky.com) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: Intel(R) HD Graphics 4000
  • adapterDescription2:
  • adapterDeviceID: 0x0166
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.3.9600.17111
  • driverDate: 9-30-2014
  • driverDate2:
  • driverVersion: 10.18.10.3958
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

修改過的偏好設定

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.frecency_experiment: 4
  • browser.places.smartBookmarksVersion: 7
  • browser.startup.homepage_override.buildID: 20141113143407
  • browser.startup.homepage_override.mstone: 33.1.1
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 33.1.1
  • gfx.direct3d.last_used_feature_level_idx: 0
  • media.gmp-gmpopenh264.lastUpdate: 1417472943
  • media.gmp-gmpopenh264.version: 1.1
  • media.gmp-manager.lastCheck: 1417472942
  • network.cookie.prefsMigrated: True
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True

其他

  • User JS: 否
  • 輔助功能: 否
FredMcD
  • Top 10 Contributor
4308 個解決方法 60491 個答案

Was the data on the hard drive salvaged? Do you have backups anywhere?

Was the data on the hard drive salvaged? Do you have backups anywhere?
jscher2000
  • Top 10 Contributor
8837 個解決方法 72222 個答案

Your Firefox data is private and isn't copied into the cloud automatically...

Did you ever set up a Firefox Sync account in the lost Firefox?

Your Firefox data is private and isn't copied into the cloud automatically... Did you ever set up a Firefox Sync account in the lost Firefox?