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my saved password manager will not show the passwords i have saved

已張貼

When I go to Tools, Options, Security, Saved Passwords, the button to show saved passwords is blank. Nothing shows in the password manager box at all. I can't search for a site either. Yet the passwords are remembered. How can I make them show up again?

When I go to Tools, Options, Security, Saved Passwords, the button to show saved passwords is blank. Nothing shows in the password manager box at all. I can't search for a site either. Yet the passwords are remembered. How can I make them show up again?

額外的系統細節

已安裝的外掛程式

  • Google Update
  • Shockwave Flash 15.0 r0
  • Version 5.38.6.0
  • Next Generation Java Plug-in 10.71.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Citrix Online App Detector Plugin
  • Foxit Reader Plug-In For Firefox and Netscape
  • 5.1.30514.0
  • Adobe Shockwave for Director Netscape plug-in, version 12.1.1.151
  • NPWLPG
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.6.147
  • GEPlugin
  • Pixelplan Web Viewer
  • IE Tab Plug-in for Mozilla/Firefox
  • Virtual Earth 3D 4.00100226006 plugin for Mozilla

應用程式

  • Firefox 33.1
  • 使用者代理:Mozilla/5.0 (Windows NT 6.1; rv:33.0) Gecko/20100101 Firefox/33.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/33.1/WINNT/en-US/

擴充套件

  • Adblock Plus 2.6.6 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Adblock Plus Pop-up Addon 0.9.2 (adblockpopups@jessehakanen.net)
  • AddThis 3.5.9 ({3e0e7d2a-070f-4a47-b019-91fe5385ba79})
  • AniWeather 0.8.40 ({4176DFF4-4698-11DE-BEEB-45DA55D89593})
  • Autofill Forms 1.0.2 (autofillForms@blueimp.net)
  • BetterPrivacy 1.68 ({d40f5e7b-d2cf-4856-b441-cc613eeffbe3})
  • Blur (Formerly DoNotTrackMe) 4.5.1300 (donottrackplus@abine.com)
  • Clear Console 1.11 (clearConsole@penzil.com)
  • Converter 1.2.3 ({8B72860F-C5F8-4286-865E-D2C2DB98A9E6})
  • CoolPreviews 4.6 ({CE6E6E3B-84DD-4cac-9F63-8D2AE4F30A4B})
  • Customizations for Adblock Plus 1.0.3 (customization@adblockplus.org)
  • Element Hiding Helper for Adblock Plus 1.3 (elemhidehelper@adblockplus.org)
  • Fasterfox Lite 3.9.9Lite (FasterFox_Lite@BigRedBrent)
  • Google search link fix 1.4.9 (jid0-XWJxt5VvCXkKzQK99PhZqAn7Xbg@jetpack)
  • IE Tab Plus 2.0.0.0 (ietab@ip.cn)
  • Image Zoom 0.6.3 ({1A2D0EC4-75F5-4c91-89C4-3656F6E44B68})
  • Internote 3.0.2 ({e3631030-7c02-11da-a72b-0800200c9a66})
  • InvisibleHand 3.9.46 (canitbecheaper@trafficbroker.co.uk)
  • Lightbeam 1.0.10.2 (jid1-F9UJ2thwoAm5gQ@jetpack)
  • MaskMe 1.40.349 (idme@abine.com)
  • pearltrees 7.1.3 (collector@broceliand.fr)
  • ReminderFox 2.1.5 ({ada4b710-8346-4b82-8199-5de2b400a6ae})
  • S3.Google Translator 3.04 (s3google@translator)
  • ShowIP 2.5 ({3e9bb2a7-62ca-4efa-a4e6-f6f6168a652d})
  • Social Fixer 7.801 (socialfixer@mattkruse.com)
  • StumbleUpon 4.18 ({AE93811A-5C9A-4d34-8462-F7B864FC4696})
  • The Addon Bar (restored) 3.2 (the-addon-bar@GeekInTraining-GiT)
  • Thumbnail Zoom Plus 3.1 (thumbnailZoom@dadler.github.com)
  • TinEye Reverse Image Search 1.1 (tineye@ideeinc.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Undo Closed Tabs Button 3.9.3 (undoclosedtabsbutton@supernova00.biz)
  • Webmail Ad Blocker 4.26 (gmailnoads@mywebber.com)
  • WOT 20131118 ({a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7})
  • Firebug 2.0.6 (firebug@software.joehewitt.com) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: Intel(R) 82915G/GV/910GL Express Chipset Family
  • adapterDescription2:
  • adapterDeviceID: 0x2582
  • adapterDeviceID2:
  • adapterDrivers: igxprd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 1800 Pixel Structure: R ClearType Level: 50 Enhanced Contrast: 200
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 1-13-2007
  • driverDate2:
  • driverVersion: 6.14.10.4764
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'blockedDriver']
  • numTotalWindows: 1
  • webglRendererMessage: [u'blockedDriver']
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

修改過的偏好設定

  • accessibility.typeaheadfind: True
  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 204800
  • browser.cache.disk.enable: False
  • browser.cache.disk.max_entry_size: 16384
  • browser.cache.disk.smart_size.enabled: False
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 4
  • browser.display.background_color: #C0C0C0
  • browser.display.use_system_colors: True
  • browser.places.smartBookmarksVersion: 7
  • browser.search.useDBForOrder: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20141106120505
  • browser.startup.homepage: http://www.msn.com/
  • browser.startup.homepage_override.buildID: 20141106120505
  • browser.startup.homepage_override.mstone: 33.1
  • browser.tabs.warnOnClose: False
  • browser.tabs.warnOnOpen: False
  • dom.max_script_run_time: 0
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 33.1
  • font.internaluseonly.changed: False
  • font.minimum-size.x-western: 14
  • font.name.monospace.x-western: Georgia
  • font.name.serif.x-western: Georgia
  • font.size.fixed.x-western: 14
  • font.size.variable.x-western: 12
  • layers.acceleration.draw-fps: True
  • layers.acceleration.force-enabled: True
  • media.gmp-gmpopenh264.lastUpdate: 1413318311
  • media.gmp-gmpopenh264.version: 1.1
  • media.gmp-manager.lastCheck: 1416160136
  • network.cookie.prefsMigrated: True
  • network.dnsCacheEntries: 1000
  • network.dnsCacheExpiration: 3600
  • network.http.max-connections: 750
  • network.http.max-connections-per-server: 250
  • network.http.max-persistent-connections-per-proxy: 16
  • network.http.max-persistent-connections-per-server: 225
  • network.http.pipelining: True
  • network.http.pipelining.maxrequests: 8
  • network.http.pipelining.ssl: True
  • network.http.proxy.pipelining: True
  • places.database.lastMaintenance: 1416167018
  • places.history.expiration.transient_current_max_pages: 46218
  • plugin.disable_full_page_plugin_for_types:
  • plugin.importedState: True
  • plugin.state.npappdetector: 2
  • plugin.state.npctrl: 2
  • plugin.state.npfoxitreaderplugin: 2
  • plugin.state.npgeplugin: 2
  • plugin.state.npgoogletalk: 1
  • plugin.state.npgtpo3dautoplugin: 1
  • plugin.state.npo1d: 1
  • privacy.cpd.offlineApps: True
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • security.default_personal_cert: Select Automatically
  • security.disable_button.openCertManager: False
  • security.disable_button.openDeviceManager: False
  • security.OCSP.disable_button.managecrl: False
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1414262790

其他

  • User JS: 是
  • 輔助功能: 否
Andrew
  • Moderator
324 個解決方法 4090 個答案

Hello,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • In Firefox 29.0 and above, click the menu button New Fx Menu , click Help Help-29 and select Restart with Add-ons Disabled.
  • In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on Help (or click on Help in the Menu bar, if you don't have a Firefox button) then click on Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".
Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Hello, '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). If Firefox is open, you can restart in Firefox Safe Mode from the Help menu: *In Firefox 29.0 and above, click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''. *In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on ''Help'' (or click on ''Help'' in the Menu bar, if you don't have a Firefox button) then click on ''Restart with Add-ons Disabled''. If Firefox is not running, you can start Firefox in Safe Mode as follows: * On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut. * On Mac: Hold the '''option''' key while starting Firefox. * On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox) When the Firefox Safe Mode window appears, select "Start in Safe Mode".<br> [[Image:Safe Mode Fx 15 - Win]] '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause. ''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.'' When you figure out what's causing your issues, please let us know. It might help others with the same problem.

提出問題者

I added a screen shot to make it clear what my problem is. I see I am in an odd section of support but it was the only way I could get the option to register for an account.

I added a screen shot to make it clear what my problem is. I see I am in an odd section of support but it was the only way I could get the option to register for an account.

提出問題者

Didn't fix it or remove the stupid pink numbers.

Didn't fix it or remove the stupid pink numbers.
Andrew
  • Moderator
324 個解決方法 4090 個答案

Hello ,

Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:

Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Delete Firefox from the Applications folder.
    • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

More information about reinstalling Firefox can be found here.

WARNING:Do not use a third party uninstaller as part of this process. Doing so could permanently delete your Firefox profile data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device! See Back up and restore information in Firefox profiles.

Please report back to say if this helped you!

Thank you.

Hello <!-- XXX you may wish to edit this greeting, and other parts of the response so that it is personalised to the question asked.--> , Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps: '''Note:''' You might want to print these steps or view them in another browser. #Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer. #After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu). #Delete the Firefox installation folder, which is located in one of these locations, by default: #*'''Windows:''' #**C:\Program Files\Mozilla Firefox #**C:\Program Files (x86)\Mozilla Firefox #*'''Mac:''' Delete Firefox from the Applications folder. #*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory. #Now, go ahead and reinstall Firefox: ##Double-click the downloaded installation file and go through the steps of the installation wizard. ##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button. More information about reinstalling Firefox can be found [[Troubleshoot and diagnose Firefox problems#w_5-reinstall-firefox|here]]. <b>WARNING:</b>Do not use a third party uninstaller as part of this process. Doing so could permanently delete your [[Profiles|Firefox profile]] data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be easily recovered unless they have been backed up to an external device!</u> See [[Back up and restore information in Firefox profiles]]. <!-- Starting in Firefox 31, the Firefox uninstaller no longer lets you remove user profile data.Ref: Bug 432017 and https://support.mozilla.org/kb/uninstall-firefox-from-your-computer/discuss/5279 [Fx31] Windows uninstaller will no longer offer the option to remove personal data --> Please report back to say if this helped you! Thank you.

提出問題者

Sorry for the delay in reply. Reinstall didn't fix anything. What next? :)

Sorry for the delay in reply. Reinstall didn't fix anything. What next? :)
guigs 1072 個解決方法 11697 個答案

HI JeanInMontana, This is really strange. If you saved passwords and they do not show up listed or even the button shows I wonder if the file in your profile that saves passwords is readible.

Can you please check your profile folder for these files: Profiles - Where Firefox stores your bookmarks, passwords and other user data logins.json and key3.db.

HI JeanInMontana, This is really strange. If you saved passwords and they do not show up listed or even the button shows I wonder if the file in your profile that saves passwords is readible. Can you please check your profile folder for these files: [[Profiles - Where Firefox stores your bookmarks, passwords and other user data]] ''logins.json and key3.db. ''