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技術支援討論區

Firefox refuses to load Gmail. "Problem loading page".

已張貼

Whenever I attempt to load up Gmail I get this message: http://i.imgur.com/i7wNMrS.png

But when I go into private mode I can view Gmail without a problem. Is there a fix for this? I'm trying to switch from my bugged Chrome to Firefox, but if this can't be fixed then I'll go back.

Whenever I attempt to load up Gmail I get this message: http://i.imgur.com/i7wNMrS.png But when I go into private mode I can view Gmail without a problem. Is there a fix for this? I'm trying to switch from my bugged Chrome to Firefox, but if this can't be fixed then I'll go back.

被選擇的解決方法

Hello,

Try clearing your cookies and cache and then try signing in again.

  • History (or New Fx Menu > History) > Clear Recent History

Or: "Clear the Cache":

  • Tools (or New Fx Menu > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools (or New Fx Menu > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

You can also try running in Firefox Safe Mode to see if an extension might be causing the issue.

從原來的回覆中察看解決方案 68

額外的系統細節

已安裝的外掛程式

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 15.0 r0
  • LastPass Plugin
  • Unity Web Player version 4.5.2f1. (c) 2013 Unity Technologies ApS. All rights reserved.
  • Adobe Shockwave for Director Netscape plug-in, version 12.1.0
  • Displays Java applet content, or a placeholder if Java is not installed.
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • 5.1.10411.0
  • Microsoft Office for Mac SharePoint Browser Plug-in

應用程式

  • Firefox 33.0.2
  • 使用者代理:Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:33.0) Gecko/20100101 Firefox/33.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/33.0.2/Darwin/en-US/

擴充套件

  • Adblock Plus 2.6.5 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • LastPass 3.1.1 (support@lastpass.com)
  • Screengrab (fix version) 0.98.02c ({02450914-cdd9-410f-b1da-db004e18c671})
  • Thumbnail Zoom Plus 3.1 (thumbnailZoom@dadler.github.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Video Resumer 1.1.3 (videoresumer@jetpack)
  • Adobe Acrobat - Create PDF 1.0 (web2pdfextension@web2pdf.adobedotcom) (Inactive)
  • Adobe Contribute Toolbar 6.1 ({01A8CA0A-4C96-465b-A49B-65C46FAD54F9}) (Inactive)
  • Pin4Ever 12.9 (pin4ever@pin4ever.com) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription:
  • adapterDeviceID: 0x6740
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x1002
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'quartz', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'quartz', u'AzureSkiaAccelerated': 0}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: ATI Technologies Inc. -- ATI Radeon HD 6770M OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

修改過的偏好設定

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.frecency_experiment: 3
  • browser.places.smartBookmarksVersion: 7
  • browser.sessionstore.upgradeBackup.latestBuildID: 20141027150301
  • browser.startup.homepage: about:home
  • browser.startup.homepage_override.buildID: 20141027150301
  • browser.startup.homepage_override.mstone: 33.0.2
  • browser.tabs.warnOnClose: False
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 33.0.2
  • font.internaluseonly.changed: True
  • gfx.blacklist.direct2d: 3
  • gfx.blacklist.layers.direct3d9: 3
  • gfx.blacklist.webgl.msaa: 4
  • keyword.URL: https://uk.search.yahoo.com/search?fr=spigot-adr-ffmac&ei=utf-8&ilc=12&type=576859&p=
  • media.gmp-gmpopenh264.lastUpdate: 1414775721
  • media.gmp-gmpopenh264.version: 1.1
  • media.gmp-manager.lastCheck: 1414983813
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1414984128
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 0
  • storage.vacuum.last.places.sqlite: 1414776804

其他

  • User JS: 否
  • 輔助功能: 否
CoryMH 229 個解決方法 1076 個答案

選擇的解決方法

Hello,

Try clearing your cookies and cache and then try signing in again.

  • History (or New Fx Menu > History) > Clear Recent History

Or: "Clear the Cache":

  • Tools (or New Fx Menu > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools (or New Fx Menu > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

You can also try running in Firefox Safe Mode to see if an extension might be causing the issue.

Hello, Try clearing your cookies and cache and then try signing in again. * History (or [[Image: New Fx Menu]] > History) > Clear Recent History Or: "Clear the Cache": * Tools (or [[Image: New Fx Menu]] > Options > Advanced > Network > Cached Web Content: "Clear Now" "Remove Cookies" from sites causing problems: * Tools (or [[Image: New Fx Menu]] > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies" ------------------- You can also try running in [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] to see if an extension might be causing the issue.