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Screen Freezes When The Mouse Doesn't Move

  • 2 回覆
  • 56 有這個問題
  • 22983 次檢視
  • 最近回覆由 WSEA

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Hi, I have always used Mozilla Firefox and loved it but in the last few weeks it is driving me insane. Whenever I load a webpage and I don't move the mouse it just freezes until I move the mouse again. If I load the same page off internet explorer it loads straight away without moving or touching anything. I am on the current version of 34.0 Beta Update Channel. I have tried using a previous version and the same problem is there. I really want to use Firefox but it's at the stage I won't if I have to be sitting in front of the computer moving the mouse to load each page I need. Can anyone please help me.

被選擇的解決方法

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

從原來的回覆中察看解決方案 👍 3

所有回覆 (2)

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選擇的解決方法

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

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Thankyou So Much !!! My problem has been fixed.