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Error Printing Shipping Labels

已張貼

I have been printing shipping labels from PayPal for several years now, almost everyday and this just started Oct 16th or 17th. I can no longer print shipping labels using FireFox. The small window opens up and then hangs with a message Please wait....processing. I CAN print the same label using Chrome. I have reset Firefox, uninstalled and reinstalled it, updated to the latest and greatest Java and Adobe reader, disabled the firewall, but can't seem to get it to work.

I have been printing shipping labels from PayPal for several years now, almost everyday and this just started Oct 16th or 17th. I can no longer print shipping labels using FireFox. The small window opens up and then hangs with a message Please wait....processing. I CAN print the same label using Chrome. I have reset Firefox, uninstalled and reinstalled it, updated to the latest and greatest Java and Adobe reader, disabled the firewall, but can't seem to get it to work.

額外的系統細節

已安裝的外掛程式

  • Google Update
  • Shockwave Flash 15.0 r0
  • Next Generation Java Plug-in 11.25.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.9
  • McAfee MSC FF plugin DLL
  • VLC media player Web Plugin 2.1.3
  • Version 5.4.2.18903
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • 5.1.30514.0
  • iTunes Detector Plug-in
  • Jazz-Plugin provides low-level MIDI support
  • Garmin Communicator Plug-In 4.1.0.0
  • GEPlugin
  • McAfee Virtual Technician plugin

應用程式

  • Firefox 33.0
  • 使用者代理:Mozilla/5.0 (Windows NT 6.3; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/33.0/WINNT/en-US/

擴充套件

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • McAfee Security Scan Plus 1.0 ({e4f94d1e-2f53-401e-8885-681602c0ddd8}) (Inactive)
  • McAfee SiteAdvisor 3.7.1 ({4ED1F68A-5463-4931-9384-8FFF5ED91D92}) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: AMD Radeon R7 200 Series
  • adapterDescription2:
  • adapterDeviceID: 0x6658
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 2048
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • clearTypeParameters: D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 400 ] D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 400 ] D [ Gamma: 2200 Pixel Structure: R ClearType Level: 0 Enhanced Contrast: 300 ] D [ Gamma: 2200 Pixel Structure: B ClearType Level: 100 Enhanced Contrast: 300 ] D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 400 ]
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.3.9600.17111
  • driverDate: 7-4-2014
  • driverDate2:
  • driverVersion: 13.251.9001.1001
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon R7 200 Series Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

修改過的偏好設定

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.frecency_experiment: 2
  • browser.places.smartBookmarksVersion: 7
  • browser.search.update: False
  • browser.sessionstore.upgradeBackup.latestBuildID: 20141011015303
  • browser.startup.homepage: http://www.google.com/
  • browser.startup.homepage_override.buildID: 20141011015303
  • browser.startup.homepage_override.mstone: 33.0
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 33.0
  • gfx.direct3d.last_used_feature_level_idx: 0
  • media.gmp-gmpopenh264.lastUpdate: 1413820709
  • media.gmp-gmpopenh264.version: 1.1
  • media.gmp-manager.lastCheck: 1413820709
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1413823297
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • security.disable_button.openCertManager: False
  • storage.vacuum.last.index: 0
  • storage.vacuum.last.places.sqlite: 1413823297

其他

  • User JS: 否
  • 輔助功能: 否

提出問題者

Thanks for all your help. This is a nice work around for now and should I ever stumble on a fix, I'll be sure and post about it here.

It was actually dom.disable_window_open_feature.toolbar that worked for me.

Thanks for all your help. This is a nice work around for now and should I ever stumble on a fix, I'll be sure and post about it here. It was actually '''dom.disable_window_open_feature.toolbar''' that worked for me.
solkeys 0 個解決方法 17 個答案

I updated Firefox and now it is working.

I updated Firefox and now it is working.