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about:newtab and about:home do not work in Firefox 33

  • 10 回覆
  • 3 有這個問題
  • 1086 次檢視
  • 最近回覆由 Carrot

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After upgrading from Firefox 32 to 33, the about:newtab and about:home pages show "Error: Unknown address". How do I get these pages to work?

被選擇的解決方法

There are quite a few missing from your list compared with en-US:

about:accounts about:app-manager about:customizing about:downloads about:healthreport about:home about:newtab about:permissions about:preferences about:privatebrowsing about:rights about:robots about:sessionrestore about:sync-progress about:sync-tabs about:welcomeback

Did you try the "clean reinstall" to see whether that helps?

從原來的回覆中察看解決方案 👍 0

所有回覆 (10)

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That's strange! Do any other about: pages work? If you open about:about you can get links to a bunch of them.


In case one of your extensions is involved, could you test those pages in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Troubleshoot Firefox issues using Safe Mode.

You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

Not all add-ons are disabled: Flash and other plugins still run

After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (not Reset).

Any difference?

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All pages on the about:about page work. Starting Firefox in Safe Mode does not solve the problem.

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Do you mean, all the pages other than about:home and about:newtab work, or those will also work when you click through from about:about?


I'm having trouble finding examples of this error. Just to clarify what you are seeing: instead of getting the usual page content, you get a white page with nothing but this text:

Error: Unknown address

Is that right?


Since these are built-in pages, you might want to try replacing your Firefox program files using a "Clean reinstall" procedure, which is as follows:

(1) Download a full installer for Firefox 33 from https://www.mozilla.org/firefox/all/ to a convenient location. (Scroll down to your preferred language.)

(2) Exit Firefox

(3) Rename the Mozilla Firefox program folder

64-bit Windows:

C:\Program Files (x86)\Mozilla Firefox

to

C:\Program Files (x86)\OldFirefox

32-bit Windows:

C:\Program Files\Mozilla Firefox

to

C:\Program Files\OldFirefox

(4) Run the installer you downloaded in #1. It should automatically connect to your existing settings.

Any improvement?

Note: Some plugins may exist only in that OldFirefox folder. If something essential is missing, look in these folders:

  • OldFirefox\Plugins
  • OldFirefox\browser\plugins
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No problem. Try going through this link It will help you solve your problem. Cheers :) Startup, home page, tabs, and download settings

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I do not have a problem with the settings. I enter about:newtab and I get the error.

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On the about:about page, all links work. But about:newtab and about:home is not shown on the about:about page. I can only enter them directly which leads to the error. I attach a screenshot of the page, which is in German.

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Both about:home and about:newtab are on the about:about page for English-US builds of Firefox. Could this be a build difference in the DE version? I'm baffled.

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Maybe that is the explanation. See the attached screenshot for the about:about page of my Firefox. I guess I have to wait acouple of days for version 33.0.1 hoping that it will be fixed in that version. Thanks for the help anyway.

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選擇的解決方法

There are quite a few missing from your list compared with en-US:

about:accounts about:app-manager about:customizing about:downloads about:healthreport about:home about:newtab about:permissions about:preferences about:privatebrowsing about:rights about:robots about:sessionrestore about:sync-progress about:sync-tabs about:welcomeback

Did you try the "clean reinstall" to see whether that helps?

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I tried most and they did not work. Then I did the clean reinstall - and now it all works - like magic ;-) And with the original install I also had some other issue with priceline.com which is now fixed as well. So a double "Thank you!" to you.