搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Can't scroll through any screens with my mouse.

  • 3 回覆
  • 25 有這個問題
  • 19741 次檢視
  • 最近回覆由 FredMcD

more options

I just downloaded Firefox to my computer last week because we are going to be going to a new software and they recommended we use Firefox. I am not able to use my mouse to scroll up and down the pages. I have to use the side scroll bar which is not really efficient. I just want to be able to use my mouse to move better. I am using Windows 7 on a regular PC. I probably have a setting that needs to be changed but I can't find it. I have already gone into options and checked auto-scrolling and tried the other settings as well. HELP!! Thanks!! Carolyn

被選擇的解決方法

Is the mouse working outside of Firefox? Is it not working on all sites?

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

從原來的回覆中察看解決方案 👍 1

所有回覆 (3)

more options

Separate Issue; Update your Shockwave Flash v15.0.0.152 http://get.adobe.com/shockwave/

more options

選擇的解決方法

Is the mouse working outside of Firefox? Is it not working on all sites?

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

more options

If you have a three button mouse, click the middle button to turn the mouse into a scroll control. You can also use the mouse wheel.