X
點擊此處開啟此網站的行動版。

技術支援討論區

How do I fix Firefox when the page freezes ?

已張貼

Please help my Firefox has started to freeze when I go to the next page of anything. It hangs for about what seems like 30 seconds, which can get quite annoying when your in a hurry. Is there a straightforward and uncomplicated way of fixing this, it didn't happen before the last two updates so I'm wondering if it's something to do with that. Thank you.

Please help my Firefox has started to freeze when I go to the next page of anything. It hangs for about what seems like 30 seconds, which can get quite annoying when your in a hurry. Is there a straightforward and uncomplicated way of fixing this, it didn't happen before the last two updates so I'm wondering if it's something to do with that. Thank you.

額外的系統細節

已安裝的外掛程式

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.9
  • Shockwave Flash 15.0 r0
  • Next Generation Java Plug-in 10.67.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update
  • 5.1.30514.0
  • iTunes Detector Plug-in
  • DYMO Label Framework Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Coupons, Inc. Coupon Printer 4.0.2.0
  • NPWLPG
  • CANON iMAGE GATEWAY Album Plugin Utility Module

應用程式

  • Firefox 32.0.3
  • 使用者代理:Mozilla/5.0 (Windows NT 6.1; WOW64; rv:32.0) Gecko/20100101 Firefox/32.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/32.0.3/WINNT/en-GB/

擴充套件

  • Add to Amazon Wish List Button 1.10 (amznUWL2@amazon.com)
  • Add to Netvibes 0.8.5 (addnetvibes@maurice.svay)
  • Amazon 1Button App for Firefox 5.17 (abb@amazon.com)
  • BullGuard Safe Browsing 2.1 (antiphishing@bullguard)
  • Button for Amazon 1.4.0 (AmazonHotStuff@wangtom.com)
  • Classic Theme Restorer 1.2.3 (ClassicThemeRestorer@ArisT2Noia4dev)
  • Consumer Input 12171 (ConsumerInput@Compete)
  • Nectar Toolbar 1.0.9 ({EBB6A13A-F162-47D8-8BAE-B587C99A6C0E})
  • Quidco Cashback Reminder 2.0.20 (quidcotoolbar@quidco.com)
  • TopCashBack 1.0.9 ({46581BCF-7C9E-4983-A869-90B3874A8933})
  • Treat Street Points Booster 1.3.0.0 (treatstreet@boots.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • UserZoom Survey Tool 3.2 (userzoom_survey_tool@jetpack)
  • WOT 20131118 ({a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7})
  • YouGovPulse 3.2.1 (addon@yougov.wakoopa.com)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: Intel(R) HD Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x0046
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igdumdx32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'8.1500.1000.2202']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 3-31-2010
  • driverDate2:
  • driverVersion: 8.15.10.2104
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Basic

修改過的偏好設定

  • accessibility.blockautorefresh: True
  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 1
  • browser.display.background_color: #C0C0C0
  • browser.display.use_system_colors: True
  • browser.places.smartBookmarksVersion: 7
  • browser.search.useDBForOrder: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140923175406
  • browser.startup.homepage: http://www.netvibes.com/
  • browser.startup.homepage_override.buildID: 20140923175406
  • browser.startup.homepage_override.mstone: 32.0.3
  • browser.tabs.onTop: False
  • dom.max_chrome_script_run_time: 0
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 32.0.3
  • font.internaluseonly.changed: True
  • font.size.variable.x-western: 17
  • gfx.direct2d.disabled: True
  • keyword.URL: http://uk.search.yahoo.com/search?fr=mcafee&type=A111GB0&p=
  • layers.acceleration.disabled: True
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1411996731
  • places.history.expiration.transient_current_max_pages: 102041
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.java: 2
  • plugin.state.npctrl: 2
  • plugin.state.npdymolabelframework: 2
  • plugin.state.npezffpi: 2
  • plugin.state.npgoogleupdate: 2
  • plugin.state.npitunes: 2
  • plugin.state.nppdf: 2
  • plugin.state.npqtplugin: 2
  • plugin.state.npwlpg: 2
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1411557334

其他

  • User JS: 否
  • 輔助功能: 否
bhargav061197 1 個解決方法 7 個答案

why it happens eve i do not know .But i can tel you a possible solution . Unistall Mozilla ( u can keep ur history data and all ) . then install tune up utilities .Run it .Then download a new Mozilla firefox and install .

These updates are creating some kind of problem .They even use up a lot of RAM

why it happens eve i do not know .But i can tel you a possible solution . Unistall Mozilla ( u can keep ur history data and all ) . then install tune up utilities .Run it .Then download a new Mozilla firefox and install . These updates are creating some kind of problem .They even use up a lot of RAM
FredMcD
  • Top 10 Contributor
4272 個解決方法 59922 個答案

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. '''Disable All of them.'''

提出問題者

Hello FredMcD

Thanks for your reply but I have tried disabling all my toolbars and as far as I know I haven't any anti-virus add ons, but it hasn't had any effect I still have my page freezing for about 30 seconds which is increasingly getting more annoying by the day. Any other suggestions please ?

Hello FredMcD Thanks for your reply but I have tried disabling all my toolbars and as far as I know I haven't any anti-virus add ons, but it hasn't had any effect I still have my page freezing for about 30 seconds which is increasingly getting more annoying by the day. Any other suggestions please ?
FredMcD
  • Top 10 Contributor
4272 個解決方法 59922 個答案
See if these can help you; '''https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster''' '''https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix''' '''https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding'''

提出問題者

Hello

I have tried all the suggestions put forward and so far nothing has helped. I'm now at my wits end and developed high blood pressure because of it. I really don't know what to do next PLEASE PLEASE can someone come up with a solution that works or I'll have to abandon Mozilla Firefox for good.

Hello I have tried all the suggestions put forward and so far nothing has helped. I'm now at my wits end and developed high blood pressure because of it. I really don't know what to do next''' PLEASE PLEASE''' can someone come up with a solution that works or I'll have to abandon Mozilla Firefox for good.
FredMcD
  • Top 10 Contributor
4272 個解決方法 59922 個答案

有幫助的回覆

I have called for the big guys. They should respond before too long. Good luck.

I have called for the big guys. They should respond before too long. Good luck.
guigs 1072 個解決方法 11697 個答案

Hi Jumbochick, Sorry for the delay in the response. So far I understand that Firefox is freezing when you go to a new webpage.

It looks like your graphics driver needs an update:

direct2DEnabledMessage: [u'tryNewerDriver', u'8.1500.1000.2202'] 

Please Upgrade your graphics drivers to use hardware acceleration and WebGL

Hi Jumbochick, Sorry for the delay in the response. So far I understand that Firefox is freezing when you go to a new webpage. It looks like your graphics driver needs an update: direct2DEnabledMessage: [u'tryNewerDriver', u'8.1500.1000.2202'] Please [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]