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技術支援討論區

Installed latest upgrades and now Ad Blocking Add-Ons are no longer working

已張貼

I've installed the latest upgrades for Firefox and Nightly, but now my add blocking ad-ons are no longer blocking ads. I've run both Malwarebytes and Adware malware detection software and also Hitman through safe mode and my Ghostery and Ad Block Plus aren't working. Can someone give me any further suggestions? Should I delete Firefox and reinstall? Thank you

I've installed the latest upgrades for Firefox and Nightly, but now my add blocking ad-ons are no longer blocking ads. I've run both Malwarebytes and Adware malware detection software and also Hitman through safe mode and my Ghostery and Ad Block Plus aren't working. Can someone give me any further suggestions? Should I delete Firefox and reinstall? Thank you

被選擇的解決方法

Did you use the link I gave you for the Adblock home page? You can get better add-on help from the writers of that program.

One thought is to save everything, remove Firefox, do a fresh install, then check for problems.

Uninstall Firefox from your computer {web link}

Download Firefox Full Installer For All languages And Systems {web link}


These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences

從原來的回覆中察看解決方案 0

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 15.0 d0
  • Next Generation Java Plug-in 10.67.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • VLC media player Web Plugin 2.1.3
  • Google Update
  • 5.1.30514.0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.07
  • iTunes Detector Plug-in
  • Adobe Shockwave for Director Netscape plug-in, version 12.1.1.151
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • IE Tab plugin
  • GEPlugin
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.4.144
  • Unity Player 4.2.1f4
  • FireFox PDF Architect Previewer
  • Shockwave Flash 11.7 r700
  • DivX Plus Web Player version 2.2.2.14
  • DivX VOD Helper Plug-in

應用程式

  • Firefox 33.0
  • 使用者代理:Mozilla/5.0 (Windows NT 6.3; rv:33.0) Gecko/20100101 Firefox/33.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/33.0/WINNT/en-US/

擴充套件

  • Adblock Plus 2.6.4 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Adblock Plus Pop-up Addon 0.9.2 (adblockpopups@jessehakanen.net)
  • BetterPrivacy 1.68 ({d40f5e7b-d2cf-4856-b441-cc613eeffbe3})
  • Clean Links 2.6.1.0 ({158d7cb3-7039-4a75-8e0b-3bd0a464edd2})
  • Cleanest Addon Manager 7.0 (cam@sdrocking.com)
  • ColorfulTabs 24.7 ({0545b830-f0aa-4d7e-8820-50a4629a56fe})
  • Copy Urls Expert 2.2.1 (copy-urls-expert@kashiif-gmail.com)
  • DownloadHelper 4.9.24 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • DownThemAll! 2.0.17 ({DDC359D1-844A-42a7-9AA1-88A850A938A8})
  • DuckDuckGo Plus 0.4.2 (jid1-ZAdIEUB7XOzOJw@jetpack)
  • F.B. Purity - Cleans Up Facebook 9.3.2 (fbp@fbpurity.com)
  • Flagfox 5.0.7 ({1018e4d6-728f-4b20-ad56-37578a4de76b})
  • Flash Video Downloader - YouTube Full HD Download 6.1.2 (artur.dubovoy@gmail.com)
  • Ghostery 5.3.2 (firefox@ghostery.com)
  • Google Translator for Firefox 2.1.0.3 (translator@zoli.bod)
  • gTranslate 0.9 ({aff87fa2-a58e-4edd-b852-0a20203c1e17})
  • IE Tab 4.0.20130422 ({77b819fa-95ad-4f2c-ac7c-486b356188a9})
  • Lightweight Themes Manager 0.2 (lwthemes-manager@loucypher)
  • Microsoft .NET Framework Assistant 1.3.1 ({20a82645-c095-46ed-80e3-08825760534b})
  • NoScript 2.6.8.41 ({73a6fe31-595d-460b-a920-fcc0f8843232})
  • PDF Architect Converter For Firefox 1.0 (FFPDFArchitectConverter@pdfarchitect.com)
  • Quick Translator 1.0 ({5C655500-E712-41e7-9349-CE462F844B19})
  • QuickJava 2.0.4 ({E6C1199F-E687-42da-8C24-E7770CC3AE66})
  • Stylish 1.4.3 ({46551EC9-40F0-4e47-8E18-8E5CF550CFB8})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • WOT 20131118 ({a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7})
  • DivX Plus Web Player HTML5 <video> 2.1.2.172 ({23fcfd51-4958-4f00-80a3-ae97e717ed8b}) (Inactive)
  • Norton Toolbar 2014.7.7.13 ({2D3F3651-74B9-4795-BDEC-6DA2F431CB62}) (Inactive)
  • Test Pilot 1.2.3 (testpilot@labs.mozilla.com) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: Mobile Intel(R) 4 Series Express Chipset Family (Microsoft Corporation - WDDM 1.1)
  • adapterDescription2:
  • adapterDeviceID: 0x2a42
  • adapterDeviceID2:
  • adapterDrivers: igdumd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.3.9600.17111
  • driverDate: 3-11-2013
  • driverDate2:
  • driverVersion: 8.15.10.2702
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Mobile Intel(R) 4 Series Express Chipset Family (Microsoft Corporation - WDDM 1.1) Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

修改過的偏好設定

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 2
  • browser.places.smartBookmarksVersion: 7
  • browser.search.useDBForOrder: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140911191954
  • browser.startup.homepage: about:home
  • browser.startup.homepage_override.buildID: 20140911191954
  • browser.startup.homepage_override.mstone: 33.0
  • browser.tabs.remote.autostart: True
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 33.0
  • font.internaluseonly.changed: True
  • general.useragent.extra.microsoftdotnet: ( .NET CLR 3.5.30729; .NET4.0E)
  • gfx.direct3d.last_used_feature_level_idx: 1
  • keyword.URL:
  • media.gmp-gmpopenh264.lastUpdate: 1405890825
  • media.gmp-gmpopenh264.path: C:\Users\Mary Ann\AppData\Roaming\Mozilla\Firefox\Profiles\di3ejma8.default-1389193796645\gmp-gmpopenh264
  • media.gmp-gmpopenh264.version: 1.0
  • media.gmp-manager.lastCheck: 1410744779
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1410745809
  • places.history.expiration.transient_current_max_pages: 50227
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.java: 2
  • privacy.cpd.cookies: False
  • privacy.cpd.sessions: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1408662963

其他

  • User JS: 否
  • 輔助功能: 否
guigs 1072 個解決方法 11697 個答案

Its possible if you have already run a virus scan and tried to block ads. However, some websites can detect that you have an ad blocker and not all ads can be blocked. How do I turn on the Do Not Track feature?

Its possible if you have already run a virus scan and tried to block ads. However, some websites can detect that you have an ad blocker and not all ads can be blocked. [[How do I turn on the Do Not Track feature?]]
FredMcD
  • Top 10 Contributor
4254 個解決方法 59584 個答案

Your System Details shows;

Installed Plug-ins

Shockwave Flash 15.0 d0 Shockwave Flash 11.7 r700

Adobe Shockwave for Director Netscape plug-in, version 12.1.1.151 Adobe Shockwave for Director Netscape plug-in, version 12.0.4.144

Having more than one version of a program may cause issues.

Flash is notorious for not cleaning out the older version as part of an update. Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Shockwave Flash v15.0.0.152 http://get.adobe.com/shockwave/

Your System Details shows; Installed Plug-ins Shockwave Flash 15.0 d0 Shockwave Flash 11.7 r700 Adobe Shockwave for Director Netscape plug-in, version 12.1.1.151 Adobe Shockwave for Director Netscape plug-in, version 12.0.4.144 Having more than one version of a program may cause issues. Flash is notorious for not cleaning out the older version as part of an update. Grab the uninstaller from here: '''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows]''' '''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac]''' Then reinstall the latest version. Shockwave Flash '''v15.0.0.152 http://get.adobe.com/shockwave/'''
FredMcD
  • Top 10 Contributor
4254 個解決方法 59584 個答案

Click the icon for AdBlock and make sure it is enebled.

Adblock Plus Homepage {web link}

Click the icon for AdBlock and make sure it is enebled. '''[https://adblockplus.org/forum/ Adblock Plus Homepage]''' {web link}

有幫助的回覆

Thanks FredMcD, but this isn't the case. I usually visit the same website, rarely do I visit other sites, and this is happening on sites I've always visited and had no problems. I've reset Firefox and it helped some but it's still not working properly. It's crashing, slow, and unresponsive. Tried IE and not crashing, slow or unresponsive. So has to be Firefox. Pity, I've been using this browser since the mid or late 90's. It was my favorite because if I ever had issues all I had to do was search online for the fix, but I no luck fixing whatever this is and will probably look around for a new browser if I can't repair this. Any suggestions for a good new browser?

Thanks FredMcD, but this isn't the case. I usually visit the same website, rarely do I visit other sites, and this is happening on sites I've always visited and had no problems. I've reset Firefox and it helped some but it's still not working properly. It's crashing, slow, and unresponsive. Tried IE and not crashing, slow or unresponsive. So has to be Firefox. Pity, I've been using this browser since the mid or late 90's. It was my favorite because if I ever had issues all I had to do was search online for the fix, but I no luck fixing whatever this is and will probably look around for a new browser if I can't repair this. Any suggestions for a good new browser?

提出問題者

Already uninstalled flash player and reinstalled it. Did not help. Do I need the shockwave player? I uninstalled that one too, but reinstalled it also.

Already uninstalled flash player and reinstalled it. Did not help. Do I need the shockwave player? I uninstalled that one too, but reinstalled it also.

提出問題者

Adblock is enabled. First thing I checked. Also I've uninstalled and reinstalled several times. Was running Ghostery with it and uninstalled Ghostery in case of conflict. Still didn't really help.

Adblock is enabled. First thing I checked. Also I've uninstalled and reinstalled several times. Was running Ghostery with it and uninstalled Ghostery in case of conflict. Still didn't really help.
FredMcD
  • Top 10 Contributor
4254 個解決方法 59584 個答案

選擇的解決方法

Did you use the link I gave you for the Adblock home page? You can get better add-on help from the writers of that program.

One thought is to save everything, remove Firefox, do a fresh install, then check for problems.

Uninstall Firefox from your computer {web link}

Download Firefox Full Installer For All languages And Systems {web link}


These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences

Did you use the link I gave you for the Adblock home page? You can get better add-on help from the writers of that program. One thought is to save everything, remove Firefox, do a fresh install, then check for problems. '''[https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer Uninstall Firefox from your computer]''' {web link} '''[http://www.mozilla.org/en-US/firefox/all/ Download Firefox Full Installer For All languages And Systems]''' {web link} ----------------- These add-ons can be a great help by backing up and restoring Firefox '''[https://addons.mozilla.org/en-US/firefox/addon/febe/ FEBE (Firefox Environment Backup Extension)]''' {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose. '''[https://addons.mozilla.org/en-US/firefox/addon/opie/ OPIE]''' {web link} Import/Export extension preferences
FredMcD
  • Top 10 Contributor
4254 個解決方法 59584 個答案

Reset Firefox {web link} is a LAST RESORT ! !

Reset Firefox -- easily fix most problems

If you're having problems with Firefox, resetting it can help. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks and open tabs.

'''[https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems Reset Firefox]''' {web link} is a '''LAST RESORT ! !''' Reset Firefox -- easily fix most problems If you're having problems with Firefox, resetting it can help. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks and open tabs.

提出問題者

Thanks Fred, I uninstalled Firefox and Nightly and only re-installed Nightly. Left off most of the other add-ons and it's working much better. It's still slightly sluggish but it's not hanging up and dragging like it was. Ad Block is working again also and doing its job of blocking ads. Thank you again.

Thanks Fred, I uninstalled Firefox and Nightly and only re-installed Nightly. Left off most of the other add-ons and it's working much better. It's still slightly sluggish but it's not hanging up and dragging like it was. Ad Block is working again also and doing its job of blocking ads. Thank you again.