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I'm trying to add my Linux netbook to my sync account but both my windows computers will not show the "Add Device" button in any of the sync management screens

  • 4 回覆
  • 1 有這個問題
  • 65 次檢視
  • 最近回覆由 lightdude64

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I'm trying a new Linux build on a net book that I use for playing with non windows OS. In the process of setting up the fresh OS install I wanted in get my Firefox account set up to that I didn't have to spend lots of time working on that one thing. I'm no stranger to the browser sync and have attached several of my computers and tablets with a number of different OS to the account with little trouble including the Firefox of the previous Linux build that was on the net book. The problem now is that on both of my to main computers, a windows 7 desktop and a windows 8.1 tablet, both running the latest Firefox, I am unable to find the "add device" button in any of the sync management screens. This includes the browsers built in options screen as well as the Firefox manage account page. The first gives me options for disconnecting the account, going to the manage screen, several check boxes for what can be synced, and the device name. The manage screen, after logging in, only give me options for signing out, changing password, and deleting the account. Any help figuring out why the add device button seem to be missing from both these devices would be greatly appreciated.

被選擇的解決方法

Please check your Firefox Installation's version. (can be found by clicking the main menu, either clicking or hovering over the help button, and then clicking about firefox in the sub menu). depending on how long ago you set up sync you may still be using the older sync version. firefox 29 introduced a new (and might i add far less tedious) sync version. see this Mozilla support article for information on upgrading your sync to the new version.

從原來的回覆中察看解決方案 👍 0

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選擇的解決方法

Please check your Firefox Installation's version. (can be found by clicking the main menu, either clicking or hovering over the help button, and then clicking about firefox in the sub menu). depending on how long ago you set up sync you may still be using the older sync version. firefox 29 introduced a new (and might i add far less tedious) sync version. see this Mozilla support article for information on upgrading your sync to the new version.

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I'm running version 32.0 and I also know that Sync went through an overhaul. I transitioned over to the new sync setup right after it was implemented and up to now have had no problems adding and removing devices from it. I've added an image to show what going on. Both the screens that are supposed to have the "add device" button simply don't. I was considering just deleting my account and setting it up again, was just hoping there was a solution that didn't involve that.

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If you see the Manage Account page and it says "You are signed in ...." that device is already connected to the email address specified Sync account.

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The version on the netbook was being derpy. did a fresh install and it worked fine thanks for the help.