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技術支援討論區

Why can't I download Ghostery?

已張貼

I have tried to download Ghostery. Firefox is blocking it. Is there another website like Ghostery that can protect my privacy?

I have tried to download Ghostery. Firefox is blocking it. Is there another website like Ghostery that can protect my privacy?

額外的系統細節

已安裝的外掛程式

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8
  • Next Generation Java Plug-in 10.67.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 14.0 r0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Allows browsing on RealArcade sites with Mozilla browsers.
  • MetaStream 3 Plugin r4

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 4.0; rv:31.0) Gecko/20100101 Firefox/31.0

更多資訊

提出問題者

Is there support here or not??? And why can't I see the replies?? Screwy !!!

Is there support here or not??? And why can't I see the replies?? Screwy !!!

由 maalderman13 於 修改

philipp
  • Top 25 Contributor
  • Moderator
5330 個解決方法 23532 個答案

hello maalderman13, yes this mozilla's support - however it's a forum by volunteer contributors and no live chat, so be a little bit patient until someone replies (you will be notified via mail about that). thank you!

hello maalderman13, yes this mozilla's support - however it's a forum by volunteer contributors and no live chat, so be a little bit patient until someone replies (you will be notified via mail about that). thank you!
the-edmeister
  • Top 25 Contributor
  • Moderator
5419 個解決方法 40418 個答案

Have you tried installing Ghostery from here? https://addons.mozilla.org/en-US/firefox/addon/ghostery/

Have you tried installing Ghostery from here? https://addons.mozilla.org/en-US/firefox/addon/ghostery/

提出問題者

Yes and I still get the same message.

And to make matters worse, I went to download mozilla's own program and I get a message that says it's not safe to enter website.

Yes and I still get the same message. And to make matters worse, I went to download mozilla's own program and I get a message that says it's not safe to enter website.

由 maalderman13 於 修改

philipp
  • Top 25 Contributor
  • Moderator
5330 個解決方法 23532 個答案

what's the exact error code shown under technical details?

please also make sure that your system clock is set to the correct date, time & timezone!

what's the exact error code shown under technical details? please also make sure that your system clock is set to the correct date, time & timezone!

提出問題者

It says ghostery can not be installed because Firefox can not modify the file. My time and date is correct not that that would be a reason. When I had Chrome, I had no problem.

It says ghostery can not be installed because Firefox can not modify the file. My time and date is correct not that that would be a reason. When I had Chrome, I had no problem.

提出問題者

And then I went to download another add-on for protection that is listed for firefox/mozilla and my computer froze. This is non-sense now.

And then I went to download another add-on for protection that is listed for firefox/mozilla and my computer froze. This is non-sense now.
philipp
  • Top 25 Contributor
  • Moderator
5330 個解決方法 23532 個答案

hello, please reset firefox and see if this can address the issue...

hello, please [[Reset Firefox – easily fix most problems|reset firefox]] and see if this can address the issue...

提出問題者

I fixed it. I DELETED FIREFOX AND WENT BACH TO CHROME. Now everything is working. I could not log on to FB pages either with firefox. I do not have time to waste and will not. Thanks but seriously, there was no help here whatsoever either.,

I fixed it. I DELETED FIREFOX AND WENT BACH TO CHROME. Now everything is working. I could not log on to FB pages either with firefox. I do not have time to waste and will not. Thanks but seriously, there was no help here whatsoever either.,
the-edmeister
  • Top 25 Contributor
  • Moderator
5419 個解決方法 40418 個答案

Two very experienced users attempted to help you, and yet you say there was no help here whatsoever.

Two very experienced users attempted to help you, and yet you say '''''there was no help here whatsoever'''''.

提出問題者

Seriously??? To tell me the check my time and date and the site I already used and that's helping me??

Seriously??? To tell me the check my time and date and the site I already used and that's helping me??

提出問題者

This is not my first day at the rodeo. But Firefox slowed everything down as well as shut me out of my usual sites. Thanks but I have moved on. Ba bye!

This is not my first day at the rodeo. But Firefox slowed everything down as well as shut me out of my usual sites. Thanks but I have moved on. Ba bye!
cor-el
  • Top 10 Contributor
  • Moderator
17673 個解決方法 159870 個答案

Are you running Firefox in compatibility mode because your user agent shows Windows NT 4.0?

You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.

See also:

Are you running Firefox in compatibility mode because your user agent shows Windows NT 4.0? You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window. See also: *https://support.mozilla.org/kb/websites-say-firefox-outdated-or-incompatible

由 cor-el 於 修改

Platham 0 個解決方法 1 個答案

Why not remove this support site if you're not going to monitor it?

I have gone crazy trying to fix Fire Fox - error messages (script stopped) crashes, hanging, Ghostery simply appeared/like it/ then it disappeared. Now can't down load it.

I'd gladly pay to get support, rather than spend hours trying to figure out what's wrong. Came here for support and guess what - no one is here. No support!

Why not remove this support site if you're not going to monitor it? I have gone crazy trying to fix Fire Fox - error messages (script stopped) crashes, hanging, Ghostery simply appeared/like it/ then it disappeared. Now can't down load it. I'd gladly pay to get support, rather than spend hours trying to figure out what's wrong. Came here for support and guess what - no one is here. No support!
James
  • Top 25 Contributor
  • Moderator
1603 個解決方法 11348 個答案

Platham this is a users helping user community support forum. The OP got impatient and thought this was a instant chat or such initially and not a forum where replies can take minute to hours and sometime longer.

There is support, you just needed to make a question https://support.mozilla.org/questions/new detailing what your problem is and what you have done and then be patient.

In fact you posted a thread almost a year ago and got a reply within thirteen minutes yet you never responded and the thread has since been archived due to age, https://support.mozilla.org/questions/981311

'''Platham''' this is a users helping user community support forum. The OP got impatient and thought this was a instant chat or such initially and not a forum where replies can take minute to hours and sometime longer. There is support, you just needed to make a question https://support.mozilla.org/questions/new detailing what your problem is and what you have done and then be patient. In fact you posted a thread almost a year ago and got a reply within thirteen minutes yet you never responded and the thread has since been archived due to age, https://support.mozilla.org/questions/981311