Problem in using Firefox - does not open the item after clicking or selecting the tab
FireFox version 31 installed on Windows 8.1
I have encountered the following problem :
I have login to email provider webmail which is https://webmail.oryon.net so that we can check our email.
There is menu tab(Email, Contacts, Calender) whereby we can just click/select the options which will bring us to another page is not working with Firefox. I have tried using other browser such as google chrome and internet explorer, it is working fine.
What is the problem?
所有回覆 (1)
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- Hold down the Shift key and left-click the Reload button
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Command + Shift + R" (Mac)
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can also check the Web Console (Firefox/Tools > Web Developer) to see if there are specific error messages.