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Firefox can't play videos in site

已張貼

Firefox can't display videos on that site http://socialcam.com/ While the others browser( opera 22, chrome 33, ie 11) can. I tried to restart with add -on disable but no help .

Firefox can't display videos on that site http://socialcam.com/ While the others browser( opera 22, chrome 33, ie 11) can. I tried to restart with add -on disable but no help .

被選擇的解決方法

Is Firefox using the Flash player or possibly the HTML5 media player?

Do you see the Shockwave Flash plugin context menu if you right-click?


If Flash isn't used the you can try to disable the HTML5 media player by setting these prefs to false on the about:config page.

  • media.directshow.enabled
  • media.windows-media-foundation.enabled
從原來的回覆中察看解決方案 5

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 14.0 r0
  • Next Generation Java Plug-in 10.60.2 for Mozilla browsers
  • Adobe Shockwave for Director Netscape plug-in, version 12.1.2.152
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • Google Update
  • Foxit Reader Plug-In For Firefox and Netscape
  • Picasa plugin
  • 5.1.30214.0
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • GEPlugin
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

應用程式

  • Firefox 30.0
  • 使用者代理:Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/30.0/WINNT/en-GB/

擴充套件

  • Adblock Plus 2.6.3 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Blank Your Monitor + Easy Reading 1.9.8 (bym@savetheworld.org)
  • DownThemAll! 2.0.17 ({DDC359D1-844A-42a7-9AA1-88A850A938A8})
  • DownThemAll! AntiContainer 1.3 (anticontainer@downthemall.net)
  • FlashGot 1.5.5.99 ({19503e42-ca3c-4c27-b1e2-9cdb2170ee34})
  • FoxBleed 0.1 (jid1-Ni8A2ixlGmYBiw@jetpack)
  • Mozilla Archive Format 3.0.2 ({7f57cf46-4467-4c2d-adfa-0cba7c507e54})
  • NoScript 2.6.8.28 ({73a6fe31-595d-460b-a920-fcc0f8843232})
  • Open In Chrome 1.5.3 (openinchrome@griffeltavla.wordpress.com)
  • Search by Image for Google 1.2.0 ({ab4b5718-3998-4a2c-91ae-18a7c2db513e})
  • Tree Style Tab 0.14.2014051101 (treestyletab@piro.sakura.ne.jp)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • WOT 20131118 ({a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7})
  • Reader 4.6 ({20068ab2-1901-4140-9f3c-81207d4dacc4}) (Inactive)
  • Webroot Filtering Extension 1.0.0.32 (webrootsecure@webroot.com) (Inactive)
  • YouTube Unblocker 0.5.4 (youtubeunblocker@unblocker.yt) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: Intel(R) HD Graphics 4000
  • adapterDescription2: NVIDIA GeForce GT 630M
  • adapterDeviceID: 0x0166
  • adapterDeviceID2: 0x0de9
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterDrivers2: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterRAM: Unknown
  • adapterRAM2: 2048
  • adapterVendorID: 0x8086
  • adapterVendorID2: 0x10de
  • clearTypeParameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 400
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 3-19-2012
  • driverDate2: 5-19-2014
  • driverVersion: 8.15.10.2696
  • driverVersion2: 9.18.13.3788
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

修改過的偏好設定

  • accessibility.typeaheadfind: True
  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 1048576
  • browser.cache.disk.smart_size.enabled: False
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 7
  • browser.search.openintab: False
  • browser.search.useDBForOrder: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140605174243
  • browser.startup.homepage_override.buildID: 20140605174243
  • browser.startup.homepage_override.mstone: 30.0
  • browser.tabs.autoHide: False
  • browser.tabs.closeButtons: 1
  • browser.tabs.insertRelatedAfterCurrent: False
  • browser.tabs.insertRelatedAfterCurrent.backup: True
  • browser.tabs.onTop: False
  • browser.tabs.opentabfor.middleclick: True
  • browser.tabs.tabMinWidth: 100
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 30.0
  • font.internaluseonly.changed: False
  • gfx.direct3d.last_used_feature_level_idx: 0
  • keyword.URL: http://uk.search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&ilc=12&type=402027&p=
  • network.cookie.cookieBehavior: 1
  • network.cookie.prefsMigrated: True
  • network.http.max-persistent-connections-per-server: 4
  • network.prefetch-next: True
  • places.database.lastMaintenance: 1403101430
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types:
  • plugin.importedState: True
  • plugin.state.npauthz: 1
  • plugin.state.npctrl: 1
  • plugin.state.npdeployjava: 0
  • plugin.state.npfoxitreaderplugin: 2
  • plugin.state.npgarenatalkplugin: 0
  • plugin.state.npgeplugin: 1
  • plugin.state.npgoogleupdate: 1
  • plugin.state.npintelwebapiipt: 1
  • plugin.state.npintelwebapiupdater: 1
  • plugin.state.nppicasa: 1
  • plugin.state.npspwrap: 1
  • plugin.state.npystate: 0
  • privacy.cpd.offlineApps: True
  • privacy.cpd.sessions: False
  • privacy.cpd.siteSettings: True
  • privacy.donottrackheader.enabled: True
  • privacy.popups.disable_from_plugins: 0
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.tls.version.max: 2
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1402432350

其他

  • User JS: 是
  • 輔助功能: 否

提出問題者

I'm sorry, Internet explorer 11 also can't display videos in this page ,maybe only chromium-based browsers can .

I'm sorry, Internet explorer 11 also can't display videos in this page ,maybe only chromium-based browsers can .
vikneshwar 0 個解決方法 2 個答案

Works well with my Firefox V.30  :) What's your Firefox Version ??

Works well with my Firefox V.30 :) What's your Firefox Version ??

有幫助的回覆

v.30, too , I tried with safe mode but still can' t play video on that site .

v.30, too , I tried with safe mode but still can' t play video on that site .

有幫助的回覆

I also try to create new profile and still got : "error loading media:File could not be played ".

I also try to create new profile and still got : "error loading media:File could not be played ".
FredMcD
  • Top 10 Contributor
4222 個解決方法 58926 個答案

With the last Firefox upgrade, some plugins are no longer enabled until you enable it.

Open the Add-ons Manager. Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Tools Then Add-ons

Hot key; <Control> (Mac: <Command>) <Shift> A)

On the left side of the page, select Plugins.

BTW; At the top right is a link to check your plugins.

With the last Firefox upgrade, some plugins are no longer enabled until you enable it. Open the Add-ons Manager. Press the '''<Alt>''' or '''<F10>''' key to bring up the tool bar. Followed by; '''Tools''' Then '''Add-ons''' Hot key; '''<Control> ''(Mac: <Command>)'' <Shift> A)''' On the left side of the page, select Plugins. BTW; At the top right is a link to check your plugins.

由 James 於 修改

提出問題者

I checked all plugins and they all up-to-date and work normally. Just Firefox and IE 11 can't display videos at this site , not opera/chrome.

I checked all plugins and they all up-to-date and work normally. Just Firefox and IE 11 can't display videos at this site , not opera/chrome.
cor-el
  • Top 10 Contributor
  • Moderator
17413 個解決方法 157300 個答案

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need close and restart Firefox after toggling this setting.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

You can try to disable hardware acceleration in Firefox. *Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available" You need close and restart Firefox after toggling this setting. *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem. *Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance *Do NOT click the Reset button on the Safe Mode start window *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes ---- You can check for problems with current Shockwave Flash plugin versions and try this: *check for updates for your graphics drive drivers<br>https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration *disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later) *disable hardware acceleration in the Flash plugin See also: *http://kb.mozillazine.org/Flash#Troubleshooting

提出問題者

I tried unchecking the "Use hardware acceleration when available" box already and still has problem. My graphic driver(Intel integrated card) also up-to-day .

I tried unchecking the "Use hardware acceleration when available" box already and still has problem. My graphic driver(Intel integrated card) also up-to-day .
FredMcD
  • Top 10 Contributor
4222 個解決方法 58926 個答案

Start Firefox in Safe Mode. {web link} While you are in safe mode, Poke around safe web sites and see if there is still a problem. Then restart.

'''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode.]''''' {web link} While you are in safe mode, Poke around safe web sites and see if there is still a problem. Then restart.
cor-el
  • Top 10 Contributor
  • Moderator
17413 個解決方法 157300 個答案

選擇的解決方法

Is Firefox using the Flash player or possibly the HTML5 media player?

Do you see the Shockwave Flash plugin context menu if you right-click?


If Flash isn't used the you can try to disable the HTML5 media player by setting these prefs to false on the about:config page.

  • media.directshow.enabled
  • media.windows-media-foundation.enabled
Is Firefox using the Flash player or possibly the HTML5 media player? Do you see the Shockwave Flash plugin context menu if you right-click? ----- If Flash isn't used the you can try to disable the HTML5 media player by setting these prefs to false on the <b>about:config</b> page. *media.directshow.enabled *media.windows-media-foundation.enabled

提出問題者

As I said before, I tried safe mode ,but no use. FredMcD, can you play some videos on that website ?

As I said before, I tried safe mode ,but no use. FredMcD, can you play some videos on that website ?

提出問題者

The problem is like that :

The problem is like that :

提出問題者

@ cor-el : I set it to false :media.windows-media-foundation.enabled and it works. Thank you much . I'll try to understand it in this topic https://support.mozilla.org/en-US/questions/982753

@ cor-el : I set it to false :media.windows-media-foundation.enabled and it works. Thank you much . I'll try to understand it in this topic https://support.mozilla.org/en-US/questions/982753