搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Updated to Firefox 30.0 now Citrix Receiver will not open

  • 3 回覆
  • 127 有這個問題
  • 50735 次檢視
  • 最近回覆由 Hatsya

more options

I am finding out that anyone that has updated the recent firefox 30.0 is not able to open Citrix Receiver. It will open the app window but will not open the citrix receiver to open FM. I have multiple people that has upgraded and cannot open FM. I, too, had just upgraded today to 30.0 and now does not open FM. Earlier in the morning, I was able to open and use Firefox 29.0/FM.

被選擇的解決方法

I disabled all plugins ...it will open a pop window to 'Open with' Citrix Receiver (default). And yes - it will open our apps now. So now..... Either firefox or citrix needs to adapt. Please fix so that I don't have to disable the app plugins for 200+ users. Thanks

從原來的回覆中察看解決方案 👍 11

所有回覆 (3)

more options

選擇的解決方法

I disabled all plugins ...it will open a pop window to 'Open with' Citrix Receiver (default). And yes - it will open our apps now. So now..... Either firefox or citrix needs to adapt. Please fix so that I don't have to disable the app plugins for 200+ users. Thanks

more options

Same problem. After the 30 upgrade, logging into the SaaS provider from my work laptop and clicking the provided link to initiate Citrix, nothing happens. Citrix doesn't start. Do I really have to go through the downgrade uninstall / install 29 to get Firefox working again>

more options

This problem has been reported in Bugzilla and occurs on Windows, Mac and Linux platforms. With the update to FF 30, the plugin manager changed such that most or all plugins including Citrix now default to "Ask to Activate" mode. This means that when you click on your Citrix App, an alert should show up on the notification bar asking if it's okay to proceed. For some reason this doesn't happen on Citrix App pages. The cleanest solution that I've seen it to set the Citrix plugin to "Always Activate" behavior. To do this, open the Add-ons manager (Ctrl-Shift-A or type about:addons in the address bar or choose Add-ons from the menu). Then click Plug-ins to make modifications.