如何幫忙 | 疑難排解

如何幫忙

Translation in progress.

如何幫忙、建立更完善的 Firefox 支援網站

你知道嗎?support.mozilla.com 網站上大部分的文章,都由志工撰寫而成! 你也想幫忙嗎?沒問題,support.mozilla.com 正需要你這樣的人來協助,任何方面的協助都非常歡迎。首先點選註冊來建立本站帳號,隨後你可以在我的帳號裡轉換為貢獻者群組。

以下有一些你可以幫忙的事情:

補充知識庫內容

這個站是 Firefox 的後援,非常歡迎各位幫忙翻譯:

Don't hesitate to ask if you have any questions or need guidance! We are here to help (see below for ways to get in touch with us).

提供使用者支援

People need somewhere to go when they can't find the answer they're looking for in the Knowledge Base. We offer both forums where users can post a question to the community as well as one to one real time text support via Live Chat.

討論區

For a quick overview of how to provide support in the forums, see this article.

Live Chat

To learn more about supporting users through Live Chat start here.

提供建議

郵件群組 / 新聞群組

Do you have any feedback on improving the support.mozilla.com web site? Most discussion happens on mozilla.support.planning, which is available

IRC 頻道

You can also try the #sumo channel on the server irc.mozilla.org. Look for djst, cilias, np, or Lucy first (we are part of the SUMO team and are there to help you help us).

Stay up to date

We regularly post news on the project on the Sumo blog. Please subscribe to the feed there to make sure you don't miss important information.

連絡資訊

Note: We are putting this contact info up for people that want to help us with the Firefox Support project, not for people that need support or want to suggest improvements and/or report bugs in Firefox itself! If you need to ask a support question, please see 獲得社群協助 for your options.

- "I understand that by clicking the [[+] below, I acknowledge that I will not use the e-mail addresses to send questions/feedback about Firefox itself, but on the Firefox Support project (support.mozilla.com)."

David Tenser (djst at mozilla dot com) Chris Ilias (sumo at ilias dot ca)

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