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Since today's update to esr 153.5 a lot of things have changed for the worse. One annoying thing is that Firefox always opens now in Minimised view...why? I've never used Firefox Minimised...so now every time I have to click Maximise. Another one was that the Hamburger menu items suddenly had huge spaces between everything...at least I was able to find someone on Google who had a css to fix that. But the same thing is happening in the right click menu also, I had a css for that for years but now that doesn't work. The other super annoying thing is the scrolling has totally changed, I always used to uncheck 'smooth scrolling' and check 'autoscrolling', although I never use what they say autoscrolling is supposed to be about...something about holding the middle button on the mouse?? All I know was that setup used to make the scrolling in Firefox excellent...now it's basically annoying smooth scrolling whatever I check or uncheck. The other thing is after this happened I uninstalled Firefox altogether, and reinstalled the 150.0esr version and all this stuff is the same...even though I was previously on 153.4esr...and it wasn't happening on that? So I suppose I might as well just update to the latest one then? And just put up with all this annoying stuff. By the way, I'm still using Windows 10...not one issue a year after all the doomsaying from Microsoft [Defender still gets security updates anyway?]...which makes me wonder about the so-called 'security' issues with using an older version of Firefox. Thanks, any ideas for ways to fix these things would be very much appreciated. Especially the scrolling thing.

I posted trying to understand why none of my Ideas have been reviewed and are still awaiting approval even after three years, and when I went to check to see if anyone had responed to the post, it says that the post doesn't exist. What happened to my post, and why do I have to wait upwards of 3 years to have my Ideas reviewed when other people have their ideas reviewed and approved immediately?

I tried to cancel my Mozilla VPN subscription and it keeps saying my subscription is not found yet it keeps trying to charge an old credit card of mine. How do I cancel my subscription without having any customer service reps to speak with?

I no longer need a VPN service, and I would like to cancel my subscription! Your service did a wonderful job protecting my computer, and what I do online! Thank you!

I'd like to subscribe and pay for Mozilla VPN on a PC and Android phone, but, don't want to initiate and pay for the subscription via Google Play. I'd rather manage the subscription for the service via a browser based interface on a PC, but, it seems like this is not currently possible. Is that the case?

I see someone else has already asked similary: Mozilla VPN availability on F-Droid would also be a plus.

Hi,

last year I deleted my paypal account. Before that I deleted all entries and connections to abonnements in paypal. A few days ago i received an e-mail from Mozilla that I should pay my VPN abonnement. I would like to do so, but after logging in, I was shown an error message: "Invalid payment information. There is a problem with your account. Manage payment method."

When I go to "Manage payment methods," no options for other payment methods appear, only a PayPal link. What should I do now?

Thank you for your help!

Back on May 12, 2026 I received an email message saying that my credit card failed to pay for my apple icloud storage. I just saw this message and I want to set up another method of payment to apple for my icloud storage, but I don't know how to accomplish this. Please tell me what I should do.

Thank you.

Anne Fleming, [edited email from public community support forum]

Had two Mozilla VPN subscriptions and paid for two with Visa c.c. 6/5/2026 credited to pete.loya at gmail 6/6/2026 should have been credited to linda.loya at outlook both charges were $59.88

need way to rectify Plese help,

/edited emails from public community support forum

I have paid for and tried to download VPN. It Failed . On further investigation my Mac is running ios 12.7 and is not compatible with VPN. How do I request a refund. Rod Philson [edited email from community support forum]

Hello, I am writing to request a manual review of my disabled Facebook account. I believe my account was disabled by mistake. I have always followed Facebook’s Community Standards and have never engaged in any activity that violates the rules or policies. I kindly request you to review my account manually and restore my access if possible. I would be truly grateful for your assistance and support. Thank you for your time and consideration.

Good day Firefox support team how are you.s doing today it would greatly appreciate if you.s could pretty please delete my firefox account with the email address [email removed]@gmail.com

as i no longer need it and have lost acccess to it  

or if you.s could pretty please forward an account deletion request form or weblink to request deletion of the account [email removed]@gmail.com

your assistance in this matter would be greatly appreciated

Thanking you Donovan gregg