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I had a problem with my Zotac PC and had to do a reset, when done none of my passwords or bookmarks came back after the resety even though Firefox asked for my password and email to send me a code but everything is gone and I have way to reach some of my frequently used sites, can you please help? Thank you, George Morris

last night when i closed the system down, i had 5 spacial tabs with names, and apx 50 other tabs open, come to start the system this morning.. all gone.. nothing.. just a new firefox.. all my history.. gone... this is not good, as the 5 spacial tabs that i had where from seriten sits that need to be their,and now.. just gone.. the lot... and all the setting are correct..

Running windows 10. I installed the newest vewrsion of Firefox, and now I can see or find bookmarks anywhere. I tried the tutorial but I dont see anywhere in my computer where a list of bookmarks are.

Problem w/ Clippings again today. Prior: https://bugzilla.mozilla.org/show_bug.cgi?id=2045930

Windows 10 - Pro Lenovo T490 ( Lenovo LTD installed firmware update 6/19 & 17/26 (respectively - 1st time I've EVER seen this): 1.0.0.28 & 1.0.0.85

An icon is missing from my desktop which I normally use to open FF. I have noticed issues when NOT using this icon previously - like there is a different version or ID attached - I need to get this back. Data Loss (Clippings) / Again !! - I'm not sure who is at fault. When I display Settings - I notice a HUGE difference in that there is NO General tab (attached) as there was when I reported this (similar to me) issue last 2 weeks ago (see original problem report link).

When I use Recovery: I have a file displayed: Location C:\Users\pc\Desktop\Old Firefox Data\wu6w9pz8.default-release\sessionstore-backups Last modified 6/8/2026, 8:07 PM (3rd time in this doesn't show - right after copying the filename !~)

I believe I need to use this as my production / live version & need instructions on how to recover / restore this. I have NOT YET used Windows Recovery (but I will look at it) - Microsoft Visual C++ was installed - 2 restore points as of this morning. (I may be wrong).

Running Windows 10 but with extra year of security updates. Several web sites were running very slow or not loading at all. So I tried doing system restore - only went back 3 days but afterward said it had some problems, and link to Firefox did not work. So I did system recovery back to time from which I had just done restore. But I had no link to Firefox so had to download it new. But now I have none of my previous tabs, links, saved passwords,,etc. I'm hoping my previous Firefox is still on my PC and there is a way I can run it.

Greetings and Good evening Windows was reset on 03/06/2026 due to problem. Option chosen was removal of Apps only No data was removed When Mozila was opened on 03/06/2026,It had all data since 2021. It was already registered with -removed-@gmail.com. Still history and bookmarks from 2021 were not restored. On 02/06/2026,0ne drive back up was also initiated. Please guide me as how to restore this.

Thank you Regards Himanshu Kotecha

email removed by Isaac H

Ok, I screwed up.

I was trying to solve a problem I've been having with regular releases of Firefox and it occurred to me try the ESR release so I downloaded and installed it. The good news is that it solved my problem, the bad news is that I just barrelled into it without thinking, assuming that my logins and bookmarks would just transfer over like with regular releases. They did not. It turns out I should have made a backup of those things first and I can't open the old regular release of Firefox to properly back-up those things now. Oops.

I've been reading lots of forum posts here and elsewhere trying to get those files into ESR and I haven't been successful. From the profile manager I've located the profile that still contains that info and I've tried:

Copying and pasting the "logins.json" and "key4.db" files from the "default-release" profile into the ESR profile which didn't work.

From "about:profiles" I also tried to "launch profile in a new browser" of the default-release profile so I can open that profile and properly back-up bookmarks and logins but I get a prompt to create a new profile which I tried several times and only resulted in several profiles of the ESR release.

Then it occurred to me that If I could just delete all instances of ESR and open the old default-profile then I could back-up the logins and bookmarks, THEN download and install ESR again and import those files but before diving into that I need to make sure that won't loose my original default-release profile info.

So experts, does that sound reasonable? Delete all instances of ESR so I can open the regular Firefox? What's the best way of going about that?

Thank you.

Hi,

i can see all my previous tabs in history but can't reopen window?

I didn't close those tabs, one time i opened mozilla and they were all closed.

Help me, thank you