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Tab automatically closes after downloading file, sometimes before file has been saved to new destination.

For the last week or two I have had an issue with Firefox closing my email (yahoo business mail) tab automatically, every time I download a file from an email. After ope… (了解更多)

For the last week or two I have had an issue with Firefox closing my email (yahoo business mail) tab automatically, every time I download a file from an email.

After opening emial I click to download the file, i have the settings set to ask where I want it saved, and then either while I'm selecting the destination and labeling it, or right after the tab automatically closes. It happens both ways which suggests to me it's occurring after a specified amount of time, not based on completion of an action. And it's happening every time.

MacBook Pro Firefox 102.0.1

Any idea how to stop this?

Asked by burchbagg 5 个月前

Last reply by jscher2000 - Support Volunteer 6 天前

Restore Tabs / Windows / Sessions / History

Dear Firefox, Yesterday 1-2-23 I lost my tabs. When I tried to restore them I followed the suggestions listed in "help". I clicked on the "menu" on the top right of my br… (了解更多)

Dear Firefox,

Yesterday 1-2-23 I lost my tabs. When I tried to restore them I followed the suggestions listed in "help". I clicked on the "menu" on the top right of my browser, found the "history" and selected it. The "restore" option did not appear. On my macbook pro 2012 os 10.13.6 I had 3 "desktop" selections. I had a browser window on each of the desktops that held multiple tabs. The third "desktop" was the "dashboard" which mostly had widgets. Somehow the browser window from one of the Desktops was applied to the dashboard and when I tried to remove it the result was that it closed and was removed from all desktops.

How can I find the sessions or tabs that were present on Jan 1 or before? I'm not that tech savy and would love to be able to speak with a real person that would be able to walk me through a solution if there is a solution.

Asked by mkress 3 周前

Last reply by cor-el 1 周前

Unable to restore session

I keep a lot of tabs open, and it's not that unusual to lose my session altogether and have to restore it. This time, though, it's not letting me. A "Restore Session" tab… (了解更多)

I keep a lot of tabs open, and it's not that unusual to lose my session altogether and have to restore it. This time, though, it's not letting me.

A "Restore Session" tab came up that said the following:

"Sorry. We’re having trouble getting your pages back.

We are having trouble restoring your last browsing session. Select Restore Session to try again.

Still not able to restore your session? Sometimes a tab is causing the issue. View previous tabs, remove the checkmark from the tabs you don’t need to recover, and then restore."

I usually attempt to restore from the "History" dropdown menu at the top of the screen, and it usually works on the first try. But even when it doesn't, this screen appears and gives me the option of clicking on the bright blue "Restore Session" button, and that typically does it. This time, though, the blue "Restore Session" button is much more muted in color and not responsive to clicks.

Do you have any ideas? Like I say, I keep a LOT of tabs open, and most of them serve as reminders to take care of something or other, so I really need to reopen all tabs from that previous session so I don't lose those reminders. Thanks!

RM

Asked by ray.h.misra 2 周前

Last reply by cor-el 2 周前

"Source not Supported"

Trying to view a video in Medscape. See attached screen shot. The message is "Source Not Supported". https://capture.dropbox.com/lVRfbz3KPkZfCKmz But it plays just fine… (了解更多)

Trying to view a video in Medscape. See attached screen shot. The message is "Source Not Supported".

https://capture.dropbox.com/lVRfbz3KPkZfCKmz

But it plays just fine in Chrome. Que pasa??

RDL

Asked by RobertL39 4 周前

Last reply by jonzn4SUSE 4 周前

  • 已存档

Unable to Open Microsoft Outlook

Recently, unable to Open Microsoft Outlook email using Firefox 100.0.1 (updated June 10th, 2022). Able to open in Safari. Prior to this incident no problem with opening … (了解更多)

Recently, unable to Open Microsoft Outlook email using Firefox 100.0.1 (updated June 10th, 2022). Able to open in Safari. Prior to this incident no problem with opening Outlook.

Asked by jlaurich 7 个月前

Last reply by jonzn4SUSE 1 个月前

YouTube Music Controls not working in 102.6 browser with Mac OS 10.13.6

After updating to the latest Browser, I have no music controls when I use YouTube Music. Exception trying to format object for log message: SyntaxError: JSON.parse: une… (了解更多)

After updating to the latest Browser, I have no music controls when I use YouTube Music. Exception trying to format object for log message: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data(resource://services-sync/resource.js:229:21) JS Stack trace: _processResponse/<@resource.js:229:21 get@XPCOMUtils.jsm:62:51 format@Log.jsm:648:19 formatText@Log.jsm:577:44 format@Log.jsm:595:12 append@Log.jsm:688:37 append@logmanager.js:156:44 log@Log.jsm:385:16 debug@Log.jsm:405:10 observe@policies.js:866:21 observe@observers.js:135:21 notify@observers.js:87:18 notify@util.js:195:19 WrappedNotify@util.js:205:17 Log.jsm:24 Unchecked lastError value: Error: Could not establish connection. Receiving end does not exist. webrequest.js:127 Exception trying to format object for log message: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data(resource://services-sync/resource.js:229:21) JS Stack trace: _processResponse/<@resource.js:229:21 get@XPCOMUtils.jsm:62:51 format@Log.jsm:648:19 formatText@Log.jsm:577:44 format@Log.jsm:595:12 append@Log.jsm:688:37 append@logmanager.js:156:44 log@Log.jsm:385:16 debug@Log.jsm:405:10 observe@policies.js:866:21 observe@observers.js:135:21 notify@observers.js:87:18 notify@util.js:195:19 WrappedNotify@util.js:205:17 2 Log.jsm:24 TypeError: a.default.detectStore(...) is undefined h1-check.js:1:1301 Exception trying to format object for log message: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data(resource://services-sync/resource.js:229:21) JS Stack trace: _processResponse/<@resource.js:229:21 get@XPCOMUtils.jsm:62:51 format@Log.jsm:648:19 formatText@Log.jsm:577:44 format@Log.jsm:595:12 append@Log.jsm:688:37 append@logmanager.js:156:44 log@Log.jsm:385:16 debug@Log.jsm:405:10 observe@policies.js:866:21 observe@observers.js:135:21 notify@observers.js:87:18 notify@util.js:195:19 WrappedNotify@util.js:205:17 Log.jsm:24 Exception trying to format object for log message: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data(resource://services-sync/resource.js:229:21) JS Stack trace: _processResponse/<@resource.js:229:21 get@XPCOMUtils.jsm:62:51 format@Log.jsm:648:19 formatText@Log.jsm:577:44 format@Log.jsm:595:12 append@Log.jsm:688:37 append@logmanager.js:156:44 log@Log.jsm:385:16 debug@Log.jsm:405:10 observe@policies.js:866:21 observe@observers.js:135:21 notify@observers.js:87:18 notify@util.js:195:19 WrappedNotify@util.js:205:17 2 Log.jsm:24 Sync encountered an error - see about:sync-log for the log file. policies.js:963 TypeError: a.default.detectStore(...) is undefined h1-check.js:1:1301 WebGL context was lost. 2 Troubleshoot.jsm:713:17 WebGL context was lost. 2 Troubleshoot.jsm:713:17 Attempt to override an existing term: "brand-shorter-name". branding/brand.ftl Attempt to override an existing term: "brand-short-name". branding/brand.ftl Attempt to override an existing term: "brand-full-name". branding/brand.ftl Attempt to override an existing term: "brand-product-name". branding/brand.ftl Attempt to override an existing term: "vendor-short-name". branding/brand.ftl Attempt to override an existing message: "trademarkInfo". branding/brand.ftl e is undefined h0-main.js:1 Unchecked lastError value: Error: Invalid window ID: 52 h0-main.js:1 Exception trying to format object for log message: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data(resource://services-sync/resource.js:229:21) JS Stack trace: _processResponse/<@resource.js:229:21 get@XPCOMUtils.jsm:62:51 format@Log.jsm:648:19 formatText@Log.jsm:577:44 format@Log.jsm:595:12 append@Log.jsm:688:37 append@logmanager.js:156:44 log@Log.jsm:385:16 debug@Log.jsm:405:10 observe@policies.js:866:21 observe@observers.js:135:21 notify@observers.js:87:18 notify@util.js:195:19 WrappedNotify@util.js:205:17 2 Log.jsm:24 Exception trying to format object for log message: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data(resource://services-sync/resource.js:229:21) JS Stack trace: _processResponse/<@resource.js:229:21 get@XPCOMUtils.jsm:62:51 format@Log.jsm:648:19 formatText@Log.jsm:577:44 format@Log.jsm:595:12 append@Log.jsm:688:37 append@logmanager.js:156:44 log@Log.jsm:385:16 debug@Log.jsm:405:10 observe@policies.js:866:21 observe@observers.js:135:21 notify@observers.js:87:18 notify@util.js:195:19 WrappedNotify@util.js:205:17 4 Log.jsm:24 Sync encountered an error - see about:sync-log for the log file. policies.js:963 Element.releaseCapture() is deprecated. Use Element.releasePointerCapture() instead. For more help https://developer.mozilla.org/docs/Web/API/Element/releasePointerCapture menupopup.js:169:13 e is undefined h0-main.js:1 Unchecked lastError value: Error: Invalid window ID: 54 h0-main.js:1

Asked by charliezxo 1 个月前

Last reply by cor-el 1 个月前

Is Firefox desktop 108.x officially supported on macOS Ventura?

So, the system requirements system requirements for Firefox 108.x desktop only mention macOS 10.12 (High Sierra) through macOS 12 (Monterey) Is Firefox lacking support fo… (了解更多)

So, the system requirements system requirements for Firefox 108.x desktop only mention macOS 10.12 (High Sierra) through macOS 12 (Monterey)

Is Firefox lacking support for the latest version of macOS 13 (macOS Ventura?)

Asked by Timothy 1 个月前

Last reply by James 1 个月前

slashdot.org loads slowly due to a.fsdn.com or DoH ?

During an initial visit to slashdot.org Firefox hangs for approx 45 seconds while the status bar says "looked up a.fsdn.com." Subsequent visits during the same browser s… (了解更多)

During an initial visit to slashdot.org Firefox hangs for approx 45 seconds while the status bar says "looked up a.fsdn.com." Subsequent visits during the same browser session load promptly.

This is with Preferences -> General -> Network Settings -> Enable DNS over HTTPS -> Cloudfare or NextDNS. With Firefox DoH disabled the problem is not present. [Interesting side, the machine's systemwide DNS settings are configured for Cloudfare 1.1.1.1 ]

AFAIK all other sites load normally. I've been using the Firefox DOH for several months with only the above site as a problem.

Ideas?

Environment: Firefox desktop 106.x and 107.x macOS 10.13.6 The problem is present in "Troubleshoot Mode" when Firefox DOH is enabled.

Asked by Timothy 1 个月前

Last reply by jonzn4SUSE 1 个月前

UPDATED AND LOST EVERYTHING.

Hello, i recently updated firefox. after reboot everything was gone,pages,bookmarks,history,passwords,everything. after the update firefox would not work so i redownloade… (了解更多)

Hello, i recently updated firefox. after reboot everything was gone,pages,bookmarks,history,passwords,everything. after the update firefox would not work so i redownloaded it.now everything is gone.i have been using firefox for years,now i cant retrieve my bookmarks,passwords or anything. so i am now afraid to use firefo as my browser as it lost years of my personal internet use and information.

Asked by trubadore 1 个月前

Last reply by jonzn4SUSE 1 个月前

Need new email account immediately. Zohomail in India blocked me.

need a new mail account immediately. Zohomail in India blocked my account. Cannot even communicate with them since account is frozen but seems to allow incoming emails..… (了解更多)

need a new mail account immediately. Zohomail in India blocked my account. Cannot even communicate with them since account is frozen but seems to allow incoming emails.. Can get incoming just no outgoing. Love Firefox..been on it for years. Medical heart failure condition requires a working email account at once. Can you help ?

[personal information removed]

Asked by ross1113 1 个月前

Last reply by Dropa 1 个月前

cannot access e-mail

bold textI have locked myself out and cannot receive e-mails. Forgotmy password. Do not want to lose any bookmarks, etc. Made a mess already. Afraid to go further in tryi… (了解更多)

bold textI have locked myself out and cannot receive e-mails. Forgotmy password. Do not want to lose any bookmarks, etc. Made a mess already. Afraid to go further in trying to solve this myself. I think i did something while exploring Settings for the first time.

Asked by marieremington 1 个月前

Last reply by Dropa 1 个月前

eBay links (not sure what they are called)

when I'm in eBay I can not open links to "contact seller", "view other items" "visit store" This seemed to happen with one of the Firefox updates. I used to be able to … (了解更多)

when I'm in eBay I can not open links to "contact seller", "view other items" "visit store" This seemed to happen with one of the Firefox updates. I used to be able to click on these and open them up. This is driving me nuts. I can open them on Google Chrome or Safari.

Asked by janmac803 2 个月前

Last reply by jonzn4SUSE 2 个月前

"The installation failed"

Downloaded installer using Mac laptop. Failed. Copied installer to Mac Pro (mid 2010) 2 x 2.4 GHz Quad-Core Intel Xeon. 10.13.6 Failed. Deleted installer on Mac Pro. Do… (了解更多)

Downloaded installer using Mac laptop. Failed. Copied installer to Mac Pro (mid 2010) 2 x 2.4 GHz Quad-Core Intel Xeon. 10.13.6 Failed. Deleted installer on Mac Pro. Downloaded installer from Mac Pro. Failed. I'm busy and haven't got time to mess around. If no very easy fix please delete purchase and confirm. Thanx

Asked by john844 2 个月前

Last reply by James 2 个月前

PLEASE tell me in as few words as possible HOW DO I GET MY PHONE SYNCED TO MY DESKTOP COMPUTER

WHAT GOOD DOES IT DO ME TO ADD DEVICES AND TO USE FIREFOX TO SYNC MY PASSWORDS AND EVERYTHING ELSE IF the two devices NEVER SYNC. I already have firefox on both and I se… (了解更多)

WHAT GOOD DOES IT DO ME TO ADD DEVICES AND TO USE FIREFOX TO SYNC MY PASSWORDS AND EVERYTHING ELSE IF the two devices NEVER SYNC.

I already have firefox on both and I set them up but now the desktop shows no other devices. ' PLEASE IN THE NAME OF HEAVEN TELL ME HOW TO GET MY PASSWORDS UPDATE ON EACH DEVICE WITHOUT HAVING TO DOWNLOAD OR SCAN OR VERIFICATION

I JUST WANT MY PHONE UPDATED

Asked by KC 2 个月前

Last reply by Dropa 2 个月前