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Firefox does not sync

Hi, I create an account to sync Bookmarks, Passwords, Add-ons, History etc from one computer to an other. I successfully created the account, verify mails, checkbox all f… (了解更多)

Hi, I create an account to sync Bookmarks, Passwords, Add-ons, History etc from one computer to an other. I successfully created the account, verify mails, checkbox all features to sync in settings, and click on "sync' multiple times. But nothing is synced on my new computer. On the log I saw (about:sync-log):ab

    1. On new computer side

1674839909897 FirefoxAccounts ERROR FxA rejecting with error UNVERIFIED_ACCOUNT, details: undefined 1674839909897 FirefoxAccounts ERROR Background refresh of initial profile failed: Error: UNVERIFIED_ACCOUNT(resource://gre/modules/FxAccounts.jsm:1561:18) JS Stack trace: _error@FxAccounts.jsm:1561:18


1675070999227 FirefoxAccounts ERROR Background refresh of profile failed: {"name":"FxAccountsProfileClientError","code":null,"errno":998,"error":"NETWORK_ERROR","message":"[Exception... \"NS_ERROR_ABORT\" nsresult: \"0x80004004 (NS_ERROR_ABORT)\" location: \"JS frame :: resource://services-common/rest.js :: onStopRequest :: line 491\" data: no]"}

    1. On previous computer side

Sync.ErrorHandler ERROR Sync encountered a login error Sync.Service DEBUG Not syncing:login returned false

Can you help me please ? Mrs RICHTER

Asked by Cannelle 2 小时前

Last reply by jonzn4SUSE 1 小时前

firefox does not load a specific website

Hi Received following error when trying to load openai.com. "The page isn’t redirecting properly An error occurred during a connection to openai.com. This problem can … (了解更多)

Hi

Received following error when trying to load openai.com.

"The page isn’t redirecting properly

An error occurred during a connection to openai.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies."

This web page loads fine when connecting directly to server (using ctrl+shift+r).

Already cleared web cache, individual cookies for the web site, history-but error remains!

Thanks Ravi

Asked by rraj 4 小时前

Last reply by jonzn4SUSE 2 小时前

How con I hide the video and mic controller when I in call

Every time I use Google Meet, Firefox show me a tiny orange controller over al my desktops in Fedora Linux. It is a bit annoying an distracting. Maybe could be great this… (了解更多)

Every time I use Google Meet, Firefox show me a tiny orange controller over al my desktops in Fedora Linux. It is a bit annoying an distracting. Maybe could be great this icons appear in the os panel in linux.

Asked by Hanu 6 天前

Last reply by TyDraniu 4 小时前

Firefox informs me that my browser is being managed by my organization.

As I belong to no organization, I find this disturbing. Some of the settings being "managed" for me are not as I want them. How do I get access to them? FWIW. I am using … (了解更多)

As I belong to no organization, I find this disturbing. Some of the settings being "managed" for me are not as I want them. How do I get access to them? FWIW. I am using Firefox in Linux Mint. Thank you for your help.

Asked by owen58191 2 天前

Last reply by James 9 小时前

Microphone Broken in latest update (109.0)

I recently updated my system (OpenSuse15.4) which included a Firefox update to version 109.0. I regularly use my mic for google voice, however even though I can select my… (了解更多)

I recently updated my system (OpenSuse15.4) which included a Firefox update to version 109.0.

I regularly use my mic for google voice, however even though I can select my microphone in Google voice, It never shows any input.

I tested my mic in other apps and it works fine. When I pull up my systems pulse audio volume control (pavucontrol), it does not show firefox in the recording tab like it used to when using Google Voice.

To test to see if it was a Google Voice error, I also tried testing my mic at https://mictests.com/, and zoom.com, but after selecting my desired input device, mictests.com was also unable to record anything, and again, pavucontrol did not show anything being recorded.

I have attached an image of pavucontrol that shows audacity recording audio. Normally, I would also see Firefox in this window when using the mic.

Asked by gnac 4 天前

Last reply by jonzn4SUSE 10 小时前

STOP saving images as WebP

Please add an option to disable saving images as webP. This is useless. If this is not going to get addressed in the next update I will, among many others uninstall Firef… (了解更多)

Please add an option to disable saving images as webP. This is useless. If this is not going to get addressed in the next update I will, among many others uninstall Firefox and use a different browser.

WebP is a garbage format. Maybe it's not, maybe it's great, but it still is not widely supported yet. So pull your heads out of your *** and fix this sh**.

Thanks

Asked by andrew.cra2019 1 天前

Last reply by jscher2000 - Support Volunteer 19 小时前

Firefox and Linux

On Linux platform: While using Firefox browser I have message of '500 error' when I try to login to my account to sync. It doesn't even get me to accounts.firefox.com. On… (了解更多)

On Linux platform: While using Firefox browser I have message of '500 error' when I try to login to my account to sync. It doesn't even get me to accounts.firefox.com.

On Reddit and twitter there are more and more reports of this issues.l on Linux.

Any help or advice...?

Asked by damir.horvatovic 1 周前

Last reply by Cbhihe 6 天前

Recover account (bookmarks and saved logins) with lost password after computer crash

Dear, I need to recover my Mozilla (Firefox) account on my computer after this latter crashed. Unfortunately, apparently I don't have the good password. Probably I used … (了解更多)

Dear,

I need to recover my Mozilla (Firefox) account on my computer after this latter crashed. Unfortunately, apparently I don't have the good password. Probably I used an automatically generated password which I don't remember.

I still have my account connected on my Android smartphone, but I can't access the account details (no way to recover my password or change through this device?!), and I can't export my bookmarks. Also, apparently all my identifiers and passwords were not synced on my smartphone :-( Hence somewhere all my precious information are available, but stupidly enough I can't access it anymore and resetting the password warns me that I might (is it even a certainty or a possibility?) lose everything. It seems that I cannot even produce a revovery key (to reset pwd without losing data as mentioned in the Help pages) as I can't connect on a desktop browser anymore (but well on my Android version). I am lost and just stupidly blocked - this is SO frustrating, I initially thought it would be a good idea to put everything in Mozilla - well...

Is there ANY way to actually recover my account without losing data on my desktop Firefox, given I still have access to the email account associated to the Mozilla account (and to the original emails from the creation of my accounts) and I still have access to my Firefox account on the Android app but this one doesn't seem to allow to do anything interesting in my case??

Thanks a lot!

Asked by n.terseleer.lillo 3 天前

Last reply by Mich 2 天前

tabs open then immediately close

When I click a link on page, or an app tries to open a tab (eg to print an ebay invoice), it opens and immediately closes the first time, but stays open the second time. … (了解更多)

When I click a link on page, or an app tries to open a tab (eg to print an ebay invoice), it opens and immediately closes the first time, but stays open the second time. It's really annoying.

In troubleshoot mode, it doesn't happen.

I am using FF109.0 and Linux Mint - 001-1.0 fresh install on new HD.

I had the same problem last year after I upgraded FF but did fix it eventually (can't remember how) Thanks

Asked by rij99 3 天前

Last reply by cor-el 2 天前

Firefox isn't generating a secure password

Hi, I am trying to create a new account on a website with standard email, password, and retype password fields. I have checked the Suggest and generate strong passwords … (了解更多)

Hi, I am trying to create a new account on a website with standard email, password, and retype password fields. I have checked the Suggest and generate strong passwords box, yet Firefox (v109.0 on Ubuntu 20.04 LTS) is not suggesting a password. I have tried left clicking and right clicking on both password and retype password fields to no avail. Help?

TIA

Asked by ogrebeer 3 天前

Last reply by cor-el 2 天前

Make Firefox crash instead of freezing Linux when out of memory

Internet websites can be rather heavy these days (like mega.nz or reddit, especially with multiple tabs), and they often take all memory (I think this is about RAM, of w… (了解更多)

Internet websites can be rather heavy these days (like mega.nz or reddit, especially with multiple tabs), and they often take all memory (I think this is about RAM, of which my Macbook Air has only 4 GB, while running Kubuntu 22.10). Firefox very often freezes because of this, and my Linux system gets frozen too, completely unresponsive, with reboot as the only solution...

The problem that I want to solve is not the freezing as such, because that is not Firefox' fault, but that of the websites vs my RAM.

But I have noticed that while Firefox freezes along with the system, Opera, for example, when stumbling into the same problem, simply crashes, and the operating system is not affected.

Is there some setting/tweak in Firefox that makes it keep trying to run when out of memory and thus freeze the system instead of just close, like Opera does?

Asked by cipricus 3 天前

Last reply by Paul 2 天前

Site is not opening on Firefox browser

H, I'm using Firefox browser on my HP Chromebook but whenever I try to open my site on it. It is not opening properly like site's layouts does not show properly. What … (了解更多)

H, I'm using Firefox browser on my HP Chromebook but whenever I try to open my site on it. It is not opening properly like site's layouts does not show properly. What could be reason of it, site's code or browser issue?

Asked by ameliasmith11.me 4 天前

Last reply by Terry 3 天前

Secondary account confirmation

I understand that the following is necessary as described in the FAQ. I lost my two-step authentication device, can’t find my backup authentication codes and don’t have… (了解更多)

I understand that the following is necessary as described in the FAQ. I lost my two-step authentication device, can’t find my backup authentication codes and don’t have a logged-in device. Can I request to delete my Firefox Account?

Is it possible to remove the backup account related to such a locked-out account to allow that account to be associated with the new account created?

Note that the Authy locked account has been abandoned on Firefox for a long time. Not certain if there is a limit time-frame of no account access after which the account may be declared abandoned and may therefore have the backup account unlocked for a new account association to the backup account.

Asked by Mike K 3 天前

Last reply by Dropa 3 天前

Issues with extension when "Always use private browsing mode" is activated

This is what my environment looks like: I am using Firefox (version 109.0) on Ubuntu (version 22.04.1). I installed the 1password extension for Firefox (version 2.5.1). I… (了解更多)

This is what my environment looks like: I am using Firefox (version 109.0) on Ubuntu (version 22.04.1). I installed the 1password extension for Firefox (version 2.5.1). I have allowed the 1Password extension to "Run in Private Windows" (from the Firefox Add-ons Manager).

Description of my issue: In Firefox, there is a Privacy&Security setting that allows you to "Always use private browsing mode". When this setting is enabled, the 1Password extension does not work at all (even if I allowed it to run in private windows). That is, every time I click on the 1Password icon in my browser, an empty browser tab shows up, and nothing more. Instead, if I disable that setting, the extension works correctly.

Asked by riccardobucco 4 天前

Last reply by James 3 天前

add bookmarks from local html file

I followed instructions for adding bookmarks from html file. Got to "import from html" page shows No Items. There does not seem to be a way to select the local html fil… (了解更多)

I followed instructions for adding bookmarks from html file. Got to "import from html" page shows No Items. There does not seem to be a way to select the local html file. I am using ubuntu 22.04.

Took screenshot but add images browse button does not bring up file list.

Asked by remolzon 4 天前

Last reply by jscher2000 - Support Volunteer 4 天前

Reaching out to the Firefox team

Hello! I'm a student looking to pursue a mentorship with Mozilla or Firefox, but I haven't been able to figure out who to contact about that, or how. Is there an existing… (了解更多)

Hello! I'm a student looking to pursue a mentorship with Mozilla or Firefox, but I haven't been able to figure out who to contact about that, or how. Is there an existing internship/mentorship process with Mozilla? How should I go about seeking this? All answers are appreciated, thank you very much!

Asked by etc404 4 天前

Last reply by Dropa 4 天前

Latest versions of FF on MacOS provides inaccuate User-Agent string.

I'm looking at the User-Agent strings from MacOS systems running the lastest versions of MacOS 11, 12 or 13. They appear to be reporting they are running MacOS X 10.15.7… (了解更多)

I'm looking at the User-Agent strings from MacOS systems running the lastest versions of MacOS 11, 12 or 13. They appear to be reporting they are running MacOS X 10.15.7 Since all versions of MacOS X 10.* are now well past EOL, this causes problems when using this at least do some minimal testing against the system being "supported". Yes, I know it's easy to forge your UA strings, but most people do not, and it at least provides a reasonable base line of what to expect from users.

Asked by generackow 5 天前

Last reply by cor-el 5 天前