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Account recovery

About two years ago, I created an account on Mozilla, and by then I'd already set up two-step authentication using the app's Authenticator. But then I had to reset Window… (了解更多)

About two years ago, I created an account on Mozilla, and by then I'd already set up two-step authentication using the app's Authenticator. But then I had to reset Windows and lost my backup keys and other stuff. Soon after, I experimented with other browsers and forgot about Firefox (I also deleted the Firefox profile in the Authenticator app). Now I've decided to log into my account, but since I can't log in without the app, I figured there's an option to log in using the email linked to the account (I have access to it), but for some reason, they're asking me for an account recovery key. So, I know my email address and have the password for it, but I can't log into my account without the Authenticator app. To try this alternative, I need to know the account recovery key, but I've lost it too. So, I'd be very grateful if anyone knows a solution to this problem. For reference, I also logged out of my Mozilla account on other devices and I haven't received any emails related to this situation (like checking email, etc.).

cotkote831 于 13 小时前提问

最后由 Denys 于 3 小时前回复

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My primary email ID needs to be deleted and different one made primary.

Hello, I had my work email as my primary and used asimha.cloud@gmail.com as my secondary email. I'm no longer with that company and don't have access to that email. I'd … (了解更多)

Hello,

I had my work email as my primary and used asimha.cloud@gmail.com as my secondary email. I'm no longer with that company and don't have access to that email. I'd like to use asimha.cloud@gmail.com as my primary email. The work email in question that has to be removed is - simhaaj@vmware.com.

To communicate with me, you can email me at asimha.cloud@gmail.com

Thank you. Ajay

Ajay Simha 于 5 小时前提问

最后由 Denys 于 3 小时前回复

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tłumaczenie strony

Dlaczego zawsze gdy chcę przetłumaczyć stronę pokazują mi się -tłumaczenie z język polski na język perski? Zawsze muszę wprowadzać, że chcę przetłumaczyć z język angielsk… (了解更多)

Dlaczego zawsze gdy chcę przetłumaczyć stronę pokazują mi się -tłumaczenie z język polski na język perski? Zawsze muszę wprowadzać, że chcę przetłumaczyć z język angielski na polski na przykład. Nie wiem jak mogę to zmienić by móc szybciej przetłumaczyć konkretną stronę? Skąd zawsze pokazuje się ten język perski. Chcę by zawsze wskazywało mi,że chcę przetłumaczyć np z język angielski na polski i nie potzebuję ustawiać, by wszystkie strony tłumaczyły się na język polski. Może ktoś wie jak usunąć tą podpowiedź tłumaczenia z język polski na język polski i ustawić inną podpowiedź? Dziękuję wraz z pozdrowieniami.

marcinierz 于 14 小时前提问

TyDraniu 于 14 小时前回答

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Is Spell Checking broken?

Hi. I've downloaded dictionaries and languages, the check spelling option is enabled in the browser settings. However, browser doesn't want to do it automatically. I have… (了解更多)

Hi. I've downloaded dictionaries and languages, the check spelling option is enabled in the browser settings. However, browser doesn't want to do it automatically. I have to manually enable it with RMB context menu (and re-select languages) for each website individually. Moreover, when the page refreshes, spell checking turning itself off again in RMB menu (but stays enabled in browser options).

  Is this really how it's supposed to work?

Foshien 于 1 个月前提问

Foshien 于 4 周前回答

  • 已解决

After upgrade to Firefox 147.0.1 Gemini no longer works

I waited for a long time to do an upgrade to avoid problems. Today finally I decided to upgrade to the latest version of Firefox for my iMac, 147.0.1. Before the upgrade … (了解更多)

I waited for a long time to do an upgrade to avoid problems. Today finally I decided to upgrade to the latest version of Firefox for my iMac, 147.0.1. Before the upgrade I successfully used with zero issues gemini.google.com/app . Now the website comes up, but regardless what I enter as a question I only get an error message stating "something went wrong". The same website works with no issues (TG) with Safari.

Does anyone else experience the same? Is this a known bug with this version of Firefox? Is there a work around for it? Is the solution just using Safari?

Sue 于 1 天前提问

Denys 于 20 小时前回答

  • 已解决

Can I permanently turn off information “Update available" message

Can I permanently turn off InformationUpdate available' which appears each time I open Firefox. I must click Dismiss to close it. The problem is that after each update,… (了解更多)

Can I permanently turn off InformationUpdate available' which appears each time I open Firefox. I must click Dismiss to close it. The problem is that after each update, many services to which I log every day, state that I am logging from a new device and I must complete a time consuming procedure of adding a new device in many places. And I don’t need most of the updates.

Krzysztof 于 1 天前提问

TyDraniu 于 22 小时前回答

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Firefox misbehaved badly, had to do fresh install (Mac OS) - now locked out of account

Firefox Account verification emails never arrive. Password works. Sync works on existing devices. New device verification email is never delivered. Account appears stuck … (了解更多)

Firefox Account verification emails never arrive. Password works. Sync works on existing devices. New device verification email is never delivered. Account appears stuck in verification state.

jeff9 于 1 天前提问

最后由 Denys 于 23 小时前回复

  • 已解决

Firefox won't open and immediately ends all processes

Through extensive troubleshooting, I am unable to get firefox to open at all. I've done a full uninstall, cleaned all user directories, program files / x86, program data… (了解更多)

Through extensive troubleshooting, I am unable to get firefox to open at all.

I've done a full uninstall, cleaned all user directories, program files / x86, program data, appdata roaming and local, etc. I used the Microsoft uninstaller and even Revo Uninstaller to remove everything related to Firefox, did a restart and reinstall of the latest one and it still won't launch.

Firefox was previously working until a reboot occurred and now it won't launch.

Firefox 32 bit seems to work when installed, and running Firefox as an admin previously worked but no it no longer does.

I looked at the following articles: - https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions - https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles - https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_start-the-profile-manager-when-firefox-is-closed

There's no malware on this machine (business EDR on it, even disabled it as a test and it still didn't open).

I was able to launch the profile manager but now I am unable to as the processes launch in task manager and then within 5 seconds they close.

Firefox is not running in the background for any user (I'm the only one logged in after a reboot as well)

I'm unable to open in troubleshoot mode either. Tried run as and admin cmd "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode

Ran SFC / scannow / DISM restore health commands as well and both came back fine / no integrity violations

FireFoxKins 于 2 周前提问

TyDraniu 于 2 周前回答

  • 已解决

My photo files

Since one of your updates, all of my photo files now have your logo on them and I can see any of the thousands of photos I have What the hell did you put in your update? … (了解更多)

Since one of your updates, all of my photo files now have your logo on them and I can see any of the thousands of photos I have What the hell did you put in your update? JUST STOP SENDING UPDATES EVERY DAMN TIME I TURN AROUND.

downing4change 于 4 个月前提问

jscher2000 - Support Volunteer 于 4 个月前回答

  • 已解决

Changing the weather's widget location

The weather widget is set the country I am from, however I would like to actually use a different location for the weather. Is it possible to do? I tried to type in the c… (了解更多)

The weather widget is set the country I am from, however I would like to actually use a different location for the weather. Is it possible to do? I tried to type in the city I want it to be set to but it only shows cities from my country.

Michaxxxd 于 1 天前提问

Denys 于 1 天前回答

  • 已解决

Easy Screenshot stopped working properly

I have been using Easy Screenshot for years. Today I tried taking a screenshot and it opened a huge copy of the rectangular image I wanted to save in a new tab. Then th… (了解更多)

I have been using Easy Screenshot for years. Today I tried taking a screenshot and it opened a huge copy of the rectangular image I wanted to save in a new tab. Then there was no visible way to save the image. I used to get the option to save the image file in the same tab as the image I wanted to save. Took a screenshot and saved in Paint to show the contents of the Firefox window that image is huge and should have been 4 inches wide at most. Also the lack of how to save the image.

I'm wondering if this a because of the latest update. Firefox 147.0.1 X64 desktop WIN10 22h2 with ESU

When I tried reporting the problem on the add-on page the website it tried to connect to was not working so asking here for help.

https://mozilla.com.cn/addon/325-easyscreenshot/

SueWitch 于 2 天前提问

jonzn4SUSE 于 1 天前回答