Windows 10 已于2025年10月14日停止支持。如果您正在使用 Windows 10,参见 这篇文章

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Downloaded Firefox to my computer. It installed a Master Password and I have no idea what it is. Any suggestions?

  • 2 个回答
  • 2 人有此问题
  • 55 次查看
  • 最后回复者为 kadoc
  • 已解决

I downloaded Firefox to my desktop computer this morning. Whenever I get on a site where I need to enter my password it asks for the Master Password. I have no idea what it might be because I didn't set a master password and it didn't ask for one during setup. I have tried to turn it off but that doesn't work because you need to enter the master password. Does anyone have any suggestions on what to do other than go back to Internet Explorer, which I would rather not do?

I downloaded Firefox to my desktop computer this morning. Whenever I get on a site where I need to enter my password it asks for the Master Password. I have no idea what it might be because I didn't set a master password and it didn't ask for one during setup. I have tried to turn it off but that doesn't work because you need to enter the master password. Does anyone have any suggestions on what to do other than go back to Internet Explorer, which I would rather not do?

被采纳的解决方案

Had you ever installed Firefox before? If so, your new installation has picked up an old setting. If not, hmmm, very strange.

If you do not want Firefox to save logins, you can turn it off and that should eliminate the prompt for the master password.

orange Firefox button or classic Tools menu > Options > Security

Uncheck the box for "Remember passwords for sites"

If you do want Firefox to store logins, you will need to clear the Master Password. This will delete any already-saved logins. The following article has the steps for this: Forgot my master password | Troubleshooting | Firefox Help.

Does that help?

定位到答案原位置 👍 1

所有回复 (2)

选择的解决方案

Had you ever installed Firefox before? If so, your new installation has picked up an old setting. If not, hmmm, very strange.

If you do not want Firefox to save logins, you can turn it off and that should eliminate the prompt for the master password.

orange Firefox button or classic Tools menu > Options > Security

Uncheck the box for "Remember passwords for sites"

If you do want Firefox to store logins, you will need to clear the Master Password. This will delete any already-saved logins. The following article has the steps for this: Forgot my master password | Troubleshooting | Firefox Help.

Does that help?

This was the first time that I had installed Firefox on this machine. Since I do want Firefox to save my logins, I went to the article you recommended and followed the instructions to reset the master password. It wasn't an issue that all my saved logins would be lost because I had just started using Firefox earlier today. This solution solved the problem. THANK YOU!