搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Cannot add Firefox sync to a device

  • 无回复
  • 6 人有此问题
  • 6 次查看
more options

Just updated two LAN PC's to Firefox 5. The first went smoothly. The second, which could not update to 4.1 despite numerous attempts, could only be upgraded to 5.0 by going to Mozilla.com and installing 5.0 over previous versions. This worked but in the process lost History, Bookmarks, Zotero and Sync. When I try to Add Sync to the deficient computer all goes well except the screen that comes up on the computer that has Sync and the other features does not allow entry of the three four digit codes. Going to the option "Other device not available" does not work. When I enter my username, password and Sync Key it tells me that my username or password is wrong. They were entered exactly as recorded at the time the Sync Key was provided. Is there a way to obtain the username and password that Sync has stored? Or, a way to make the computer accept the codes?

Just updated two LAN PC's to Firefox 5. The first went smoothly. The second, which could not update to 4.1 despite numerous attempts, could only be upgraded to 5.0 by going to Mozilla.com and installing 5.0 over previous versions. This worked but in the process lost History, Bookmarks, Zotero and Sync. When I try to Add Sync to the deficient computer all goes well except the screen that comes up on the computer that has Sync and the other features does not allow entry of the three four digit codes. Going to the option "Other device not available" does not work. When I enter my username, password and Sync Key it tells me that my username or password is wrong. They were entered exactly as recorded at the time the Sync Key was provided. Is there a way to obtain the username and password that Sync has stored? Or, a way to make the computer accept the codes?