I run windows xp, and don't have an anti-virus installed because I thought that might have been the problem. any thoughts? OS: Windows XP FireFox: 3.6.16 Plugins- * NPRuntime Script Plug-in Library for Java(TM) Deploy * Default Plug-in * Shockwave Flash 9.0 r124 * Next Generation Java Plug-in 1.6.0_24 for Mozilla browsers * 1.0.30401.0 * Windows Presentation Foundation (WPF) plug-in for Mozilla browsers * Adobe PDF Plug-In For Firefox and Netscape * Npdsplay dll * DRM Store Netscape Plugin * DRM Netscape Network Object