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i am running windows xp two days ago my firefox stopped working it refused to open. Windows sxplorer was working I tried to unistall and upgrade on both occasions the windows message says to turn off firefox either though I cannot open it it still refuses

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firefox wont start

This happened

Not sure how often

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; AskTB5.6)