Windows 10 已于2025年10月14日停止支持。如果您正在使用 Windows 10,参见 这篇文章

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解
打开

how to delete my current 2step settings to replace it with a new one

cor-el 已回复
Jane Knuuttila Guercio

I have changed my email, so my 2fas codes don't work with mozilla. I need the QR graphic to setup a new connection.

I have changed my email, so my 2fas codes don't work with mozilla. I need the QR graphic to setup a new connection.

所有回复 (1)

You posted this in Firefox support, is your question about 2FA with the Mozilla Account? I'm not sure why changing an email address would cause a problem with 2FA as that is an extra layer of protection that comes after regular username and password.

You usually make changes to 2FA by disabling 2FA and re-enable 2FA again after making changes to an account. This requires that you can access the account settings, if necessary by using 2FA recovery codes.

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题