Unable to see "View all memories" on One Drive
Hi
Up to a few days ago I was able to see "View all memories" from One Drive in Firefox. Not anymore.
I am subscribed to One Drive. Every few days I get an email from One Drive with the past memories from the day of the email. I will open the emails and click on "View all memories" then it would take me to the One Drive and I would be able to see those pictures individually. For a few days now I have not been able to do this on Firefox anymore. The website goes to gray like it is trying to download the pictures but it gets stuck there.
This is happening both on my desktop with Windows 7 and my laptop with Window 11. Everything works in the Microsoft Edge browser. I can see all the images individually from that day.
I have communicated this problem to Microsoft One Drive and it seems to be a browser problem. Is there any way that this problem can be solved in the Firefox browser?
I would appreciate your help, Amy
由NoahSUMO于修改
被采纳的解决方案
Hi there,
The issue should be resolved now! Could you please update your Firefox to 144.0.2 and confirm (or not) the fix?
定位到答案原位置 👍 0所有回复 (15)
When I hold down Ctrl +Shift+l (like l )nothing happens. I am not really sure what you are asking. Do you mean do this on any page or the page that is giving me problems? If I click Ctrl+ Shift +I( like i) it stays on for one second on the bottom and disappears.
Hi Denys,
Thank you so much for letting me know that this is in fact a problem with Firefox.
Amy
Amy, Yes this is a problem with Firefox. I am having the same problem. Just got off of the phone with Microsoft support and they confirmed that it is a problem with One Drive on Firefox. As much as it is a pain... One drive will open and show the pictures if it is opened with either Edge or Google Chrome. I watched the Microsoft person do it on my PC.
Hi kgraham87
Thank you for the information. Yes I can see the pictures with the Edge browser and also on my adroit Galaxy phone. Is Firefox ever going to fix this problem? We just had an update and I was hoping this would fix the issue but it didn't. I just want to see the pictures in Firefox like before. This is my main browser. Amy
Please follow this bug for progress on this issue:
Hi,
To supplement, the issue is currently fixed in Firefox 145, which is in Nightly. This version's release is scheduled for November 11, but I'll let you know in case the fix is deployed in one of the earlier versions.
Hi again,
The issue should now be fixed in Firefox 144, which is in Beta. This version's release is scheduled for October 14.
Hi Denys,
Thank you so much for letting me know. I cant wait to try it to see if it really works
Amy
Hi there,
Unfortunately, the fix hasn't landed in Fx144 due to some technical reasons, but I'd expect it in one of the dot releases. I'll get back to you once it's deployed.
Hi Denys
Thank you so much for the update. I hope that this problem is really solved in the future. Have a nice day
Amy
选择的解决方案
Hi there,
The issue should be resolved now! Could you please update your Firefox to 144.0.2 and confirm (or not) the fix?