Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Can't activate 2FA on my firefox account

  • 1 个回答
  • 0 人有此问题
  • 92 次查看
  • 最后回复者为 Paul

For a while already (week or 2) i'm trying to activate 2FA on my account, but i always get the following error

"There was a problem enabling two-step authentication. Check that your device's clock is set to update automatically and start over."

I tried it on multiple laptops (all macbooks) with and without VPN and on an iPhone, but the error is the same everywhere.

The error shows in the final steps, after i downloaded and entered a security code. It brings me back to the account page with the error

For a while already (week or 2) i'm trying to activate 2FA on my account, but i always get the following error "There was a problem enabling two-step authentication. Check that your device's clock is set to update automatically and start over." I tried it on multiple laptops (all macbooks) with and without VPN and on an iPhone, but the error is the same everywhere. The error shows in the final steps, after i downloaded and entered a security code. It brings me back to the account page with the error
已附加屏幕截图

被采纳的解决方案

Hi,

Looks like you're dealing with a Mozilla account issue. We have a direct one-to-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

定位到答案原位置 👍 1

所有回复 (1)

选择的解决方案

Hi,

Looks like you're dealing with a Mozilla account issue. We have a direct one-to-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题