Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Lost all tabs after factory reset on phone

more options

Recently had to get my phone repaired and did a backup beforehand (and Firefox sync was on) but when I restored my data Firefox was empty, all tabs gone. Is there any way to get them back? And if not, any way to prevent this in the future? (I did look into my history, there are no previous tabs closed)

Thank you in advance!

Recently had to get my phone repaired and did a backup beforehand (and Firefox sync was on) but when I restored my data Firefox was empty, all tabs gone. Is there any way to get them back? And if not, any way to prevent this in the future? (I did look into my history, there are no previous tabs closed) Thank you in advance!

所有回复 (2)

more options
more options

None of your data came back, or bookmarks/history came back but not open tabs?

Do you have a desktop computer (PC, Mac, Linux) with Firefox installed and signed in to your Mozilla account? In that case, you could try this:

Install the About Sync add-on: https://addons.mozilla.org/firefox/addon/about-sync/

After you install the add-on, you can type or paste about:sync in the address bar and press Enter to load it. The page shows each category of data currently found in the Sync cloud.

The tabs section, Records object tab, should show lists of tabs from all recently connected devices. Is the "old" Firefox for Android listed here?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题