Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已关闭并存档。 如果需要帮助请提出新问题。

email received from Mozilla

  • 2 个回答
  • 0 人有此问题
  • 78 次查看
  • 最后回复者为 Kiki

SuMo Bot
SuMo Bot
更多选项

I received an email saying that I had to sign in in order to keep my account. I did not click on the link provided since I thought it might be a scam. Was this a valid email? If so, is signing in now meet the requirement to keep my account?

I received an email saying that I had to sign in in order to keep my account. I did not click on the link provided since I thought it might be a scam. Was this a valid email? If so, is signing in now meet the requirement to keep my account?

所有回复 (3)

Denys
Denys
  • Top 10 Contributor
  • Moderator
更多选项

Hello,

Please see Mozilla account deletion due to inactivity. The email is probably genuine, but you may just sign in here.

Kiki
Kiki
  • Top 25 Contributor
  • Administrator
  • Moderator
  • Locale Leader
Mozilla 员工
更多选项

Hi there,

Mozilla periodically deletes inactive accounts by our retention policies. If you haven’t signed in or used your account after two years, your account could be scheduled for deletion. You may want to check out Mozilla account deletion due to inactivity.

That said, by using your Mozilla account to sign in and post a question here, your account should be safe. (:

SuMo Bot
SuMo Bot 提问者
更多选项

This question has been locked because the original author has deleted their account. While you can no longer post new replies, the existing content remains available for reference.